All American Chrysler Dodge Jeep Ram of Midland

Great Experience!! IM always skeptical about working with car salesmen and the whole buying a new vehicle experience. Crispin made it very easy for me with his friendlin IM always skeptical about working with car salesmen and the whole buying a new vehicle experience. Crispin made it very easy for me with his friendliness and his commitment to getting us into something we were happy with. I would definitely recommend this dealership to anyone looking for a new or used vehicle More

Comfortable and Efficent After having helpful email communication with the sales rep Crispin, I met him at the dealership and he was helpful in showing me all of the choices I After having helpful email communication with the sales rep Crispin, I met him at the dealership and he was helpful in showing me all of the choices I had for the truck I was interested and was ready to arrange the test drive for the truck I chose. The test driving experience was helpful, comfortable, and productive. The Sales Negotiations, and Finance procedure was in a relaxed environment and went smoothly and with no pressure. Overall my experience with the new vehicle purchase and interaction with Crispin and the finance manager was comfortable and the staff was nice and helpful, and the transaction was done in a timely manner regardless of the amount of paperwork, etc. Also I was pleased overall with the deal I received buying my new truck. More

Crispen Franco We found what we were looking for and for the most part did not feel too pressured. Crispen is a very knowledgeable, professional and courteous and w We found what we were looking for and for the most part did not feel too pressured. Crispen is a very knowledgeable, professional and courteous and would work with him again. My complaints are the very long wait for the finance officer and also our vehicle was not washed as promised. Juan was kind to take us on a test drive. Thank you, Yolanda Roberson More

God was with me in auto accident; God was with me at AACJDM I must say, after being involved in a horrific auto accident (not my fault) which left my car in no other condition but total loss, I knew I would be I must say, after being involved in a horrific auto accident (not my fault) which left my car in no other condition but total loss, I knew I would be getting a new vehicle, but just could not get excited about going out shopping to find what I wanted to buy. And the reason for that is because it is a complete nightmare to just go look at vehicles on a car lot without being swarmed by Salesmen 3 seconds after getting out of the car you see something you may be interested in. It is such a frustrating task, this game. I understand the Salesmen are there to make a living as well as sell vehicles for their dealership, but I think that is an area of the business that really needs to find some other means of pursuing. However, I was very lucky with my visit to AACJD,M! I had a 2008 Honda Accord, but after my accident, I no longer wanted a Sedan, but rather an SUV/CUV. I had a very cool, laid-back Salesman (Jamie Nguyen) approach me in a way that most amped up salesmen do expressing only one emotion. And that emotion is: "Oh gosh, I've got to sale this guy. I'll just hound the dog out of him so he cant refuse!" That is so sad but true with many car salesmen, but not Jamie! It was Jamie's patience, not obnoxious persistence that earned him a sale from me. I had no idea what kind of vehicle I wanted. My Honda Accord was paid for, so buying a new car was the last thing on my mind, and Jamie's courtesy to not pressure me on any one particular vehicle made for a very nice experience. I had a final divorce court hearing on February 17th, I was still pretty banged up from my accident, and I did not have much time to get into a vehicle, because the auto insurance did not determine my car a total loss until 1 month after the accident and I only had a few more days of having a rental car. Pretty darn stressful times! I totally believe Jamie had the true ability to sense all of the stress I was under and he really helped me decide on a vehicle that was right for me, and I absolutely love it. Another fantastic piece to this purchase is that the Midland Dealership did not have the vehicle the way I would want it, so Jamie ask me to come inside and meet one of his Managers, so we could let him know exactly what I was looking for on my Jeep. Well, when I walked in to meet the Manager, I almost fell over with joy. There stood one of my dear friends that I went both to high school and college with, but have not seen him in probably 15-20 years. That Great Man would be the one and only Mr. Scot Mowles! You want to talk about Divine Guidance, that is what this story is all about! The good Lord protected me from what I thought was going to be certain death from the car accident, and then only visiting AACJD, Midland and getting a undeniably Professional of a Salesman to work with, and being reunited with a very Dear Friend, who by the way found the exact Jeep I wanted before the end of that day. And for your Finance Manager, Dee Montgomery, what a easy going guy to do business with! His honesty is something you guys should be proud of in having him as part of your team! When we crunched the numbers, and thought everything was taken care of and all papers signed, he called me the next day to tell me my payments were dropping yet even more. He called and felt so bad because he simply forgot to add my rebates in when dong the last of the paper work. I told him not to feel bad, feel good about yourself for realizing a harmless mistake, and be proud that you were honest! Basically, I am more than pleased with my entire experience, you guys are Awesome! More

Fabulous! Big Mike is The Best salesman I've ever dealt with. No back and forth, he just gets the job done! Totally recommend him. Go see him today. Big Mike is The Best salesman I've ever dealt with. No back and forth, he just gets the job done! Totally recommend him. Go see him today. More

wonderful we had a wonderful experience at this place. the sales person helped us in all kinds of ways and I would recommend him to any one looking for a vehicl we had a wonderful experience at this place. the sales person helped us in all kinds of ways and I would recommend him to any one looking for a vehicle. More

Very comprehensive Abdul worked extreamly hard to line me up with the perfect truck to reach me needs.I have a couple small issues with truck and hope they will be taken Abdul worked extreamly hard to line me up with the perfect truck to reach me needs.I have a couple small issues with truck and hope they will be taken care of at no cost to me as one being water leaking in cab,and engine light just came on today(2/3/2015.I will be going to the dealership tomorrow to see about getting this taken care of. More

WORST EXPERIENCE EVER! I would never in my life recommend them or Evelyn. They have been the worst dealership I have ever used! They are everything but professional. Some of I would never in my life recommend them or Evelyn. They have been the worst dealership I have ever used! They are everything but professional. Some of you may have had a good sales person to help you purchase your car, but I did not. Evelyn was nice long enough to get the sale... I did not take my vehicle home the same day it was purchased due to some details that needed to be fixed on the vehicle. She lied about when my car would be ready for pickup. They gave me the run around and wouldn't call back. I had to call every day for 2 weeks until I received my vehicle. From the girl up front answering the phones to the so called sales managers, they are not adequate or near qualified to be there. They have no customer service skills and all they are worried about is making the sale. They're priority is not the customer like it states on here or on their website. Sadly I had already purchased the vehicle but wish I hadn't. My car is nice and its what I wanted, but regret having used them as the dealership... I had to take my car back not even a month later to get checked out because they failed to do it right the first time. Its now been a week and I still cannot get a rental or a call back to let me know status of a vehicle. By far the WORST EXPERIENCE EVER! More

Service department is a JOKE! I've had my truck in the service department for a month and a half and they still have not gotten to it. I call 10 times a day and cannot get anyone o I've had my truck in the service department for a month and a half and they still have not gotten to it. I call 10 times a day and cannot get anyone on the phone to speak with. I opened a corporate case yesterday in hopes to get this issue resolved. I would not recommend this place to anyone! More

bought brand new dodge dually 3500 and service wrecked it bought brand new dodge 3500 dually very pricy and with 2 weeks had to take back to service. Service department tore off dually finder taking it into bought brand new dodge 3500 dually very pricy and with 2 weeks had to take back to service. Service department tore off dually finder taking it into department and kept it 3 months (worth $2400) time and I never got to drive, then brought back in for service engine light and inspection, they never checked service engine light, and had to bring back. Each time I had to bring back cost 120 miles in diesel and they wanted to keep 3 days. I left December 17th and called Dec 29th to see if ready, called 20 plus times left 8 messages so had to drive 130 miles round trip to see if ready and no one ever looked at truck in the 2 weeks left, so I had to drive in ice to go back home and wait many more days with no response after calling 8 times. POOR SERVICE DEPARTMENT. They don't use their internet appointment schedules, they don't answer phones, they don't fix your vehicle, they don't return your calls. More