All American Chrysler Dodge Jeep Ram of Midland

Service department is a JOKE! I've had my truck in the service department for a month and a half and they still have not gotten to it. I call 10 times a day and cannot get anyone o I've had my truck in the service department for a month and a half and they still have not gotten to it. I call 10 times a day and cannot get anyone on the phone to speak with. I opened a corporate case yesterday in hopes to get this issue resolved. I would not recommend this place to anyone! More

bought brand new dodge dually 3500 and service wrecked it bought brand new dodge 3500 dually very pricy and with 2 weeks had to take back to service. Service department tore off dually finder taking it into bought brand new dodge 3500 dually very pricy and with 2 weeks had to take back to service. Service department tore off dually finder taking it into department and kept it 3 months (worth $2400) time and I never got to drive, then brought back in for service engine light and inspection, they never checked service engine light, and had to bring back. Each time I had to bring back cost 120 miles in diesel and they wanted to keep 3 days. I left December 17th and called Dec 29th to see if ready, called 20 plus times left 8 messages so had to drive 130 miles round trip to see if ready and no one ever looked at truck in the 2 weeks left, so I had to drive in ice to go back home and wait many more days with no response after calling 8 times. POOR SERVICE DEPARTMENT. They don't use their internet appointment schedules, they don't answer phones, they don't fix your vehicle, they don't return your calls. More

Oil change Great service overall. Left my keys in the mailbox and my car there Friday night. By 830 am on sat I got a voicemail saying my car was ready for pick Great service overall. Left my keys in the mailbox and my car there Friday night. By 830 am on sat I got a voicemail saying my car was ready for pick up. On Monday at 12 pm I dropped off my truck and it was ready by 2 pm for pick up. Chris is always nice and attentive. Great asset to this company More

Totally Positive Experience This is the second time I have purchased a vehicle from this dealership, and both times I dealt with Mike Duarte. Mike is the reason I returned to t This is the second time I have purchased a vehicle from this dealership, and both times I dealt with Mike Duarte. Mike is the reason I returned to this dealership to purchase the second vehicle. I had such a positive experience the first time with Mike that it made my decision to return a no brainer. He is easy to work with, and I appreciate him giving me the bottom line without any hassles. I would highly recommend Mike and All American Chrysler Jeep Dodge. In fact I am going back to Mike when I need a jeep in the future. More

Great Experience!! Victor Harris was great help when it came to finding a vehicle that fell into my price range. He was able to get me into a Wrangler that not only met Victor Harris was great help when it came to finding a vehicle that fell into my price range. He was able to get me into a Wrangler that not only met my needs but exceeded them! He accomplished this in a very friendly and professional manner. Victor puts the customer's needs and wants first when it comes to purchasing a vehicle. Everyone else was very friendly as well. Victor and this dealership definitely get my recommendation when purchasing a new vehicle. Thank you! More

Awesome!! I walked in with my mind made and I met the sales rep and they agreed.!! That was it. Great time friendly people and great service.!!! Got what we wan I walked in with my mind made and I met the sales rep and they agreed.!! That was it. Great time friendly people and great service.!!! Got what we wanted and recieved a great deal and experience.!! I'll Reccomend you guys in a heart beat. Thank you. More

Excellent Service!!! Jamie Nguyen went above and beyond to make my vehicle purchase process easy and smooth. He was professional, responsive, honest, patient and very h Jamie Nguyen went above and beyond to make my vehicle purchase process easy and smooth. He was professional, responsive, honest, patient and very helpful. I am a satisfied customer and I will be referring friends and family to him. Thanks! More

Great Dealership Great service department and service advisor Paul!!! I find the service department to be one of the best I have ever encountered. #1 in sales an Great service department and service advisor Paul!!! I find the service department to be one of the best I have ever encountered. #1 in sales and service. More

Best of the Best Dodge Dealership Recently I Purchased a R/T Challenger w/scat pak, Honestly i was not in the market for the upgrade from my 2010 Dodge Challenger R/T. My Boss was dro Recently I Purchased a R/T Challenger w/scat pak, Honestly i was not in the market for the upgrade from my 2010 Dodge Challenger R/T. My Boss was dropping his dodge off for a routine oil change, when this beauty of a car caught my eye. I continued to drool over this beauty, when suddenly the car turned on. The noise coming from the exhaust weaken me at the knees, i was approached by a sales women Evelyn Leyba she insisted i take the challenger for a ride that i would not be disappointed. Usually purchasing a new vehicle becomes quite a hassle from past experiences. She continued to work on this through out the day while i made my way back to work, That beauty of a car sat in my garage by the days ends..... with NO Hassles. I am very pleased with the services provided to me from this dealership, the service department is pretty great also, i have a 2013 dodge power wagon that does my oil changes always with no problems very courteous staff with GREAT customer service. More

Excellent!! Just purchased a 2014 Jeep Grand Cherokee from All American in Midland. Carlos was our salesperson. He was friendly, knowledgeable and worked very h Just purchased a 2014 Jeep Grand Cherokee from All American in Midland. Carlos was our salesperson. He was friendly, knowledgeable and worked very hard to find us just what we wanted. Brian, the finance person, was also very good at taking care of us and getting us the best deal possible. You made buying a car almost painless. I recommend these guys if your looking for a new vehicle. More