All American Chrysler Dodge Jeep Ram of Midland

Worst service department I've ever had to deal with The service department doesn't answer phone calls. They don't return calls when you leave a message. They are impossible to get ahold of. How can you The service department doesn't answer phone calls. They don't return calls when you leave a message. They are impossible to get ahold of. How can you get service if you can not ever reach them. I couldn't even get a call back after taking with Scott the general manager More

First dealership experience Had a great experience buying my truck here. I had never bought a vehicle from a dealership before. I found my truck online and went in to see it. Cli Had a great experience buying my truck here. I had never bought a vehicle from a dealership before. I found my truck online and went in to see it. Clinton Harris was very helpful in showing it to me. They were very reasonable negotiating and made for a great experience. Btw Clint. Get your name listed on here ;) More

Can't answer a phone or call you back!!!! My pickups been at the dealership for repairs since the end of August. It's still there!!!! I had to call the main dodge number to get help getting a My pickups been at the dealership for repairs since the end of August. It's still there!!!! I had to call the main dodge number to get help getting a part in. The part comes in and now they're not sure the warranty is good! I was at the dealership on the 5th around noon. I was told they would call me after lunch to see what's up. It's now over a week with no call. I've called them 5 times!!! I live 6 hours north of there so I can't just run in to see what the heck going on.. Do not use this place for service unless you don't actually need your vehicle!! You may never get it back! More

in love with my car I wanted a different car wanted to down size from a challenger 5.7 hemi stick shift ....hard to swallow my ego and trade her in because it was my drea I wanted a different car wanted to down size from a challenger 5.7 hemi stick shift ....hard to swallow my ego and trade her in because it was my dream car ....but i have got my last 5 cars frome there and have always been pleased and gotten what i wanted Ali Mirzaie was very helpful and very friendly to me and made sure i got what i wanted i love my new challenger and rides like a dream and is so beautifl on the inside and out ...Carlos the financial manger was wonderful as well and will always go back ther to get my new challenger in about 2 yrs ....thank you all Ali Mirzaie and Carlos Solis More

Service department is a joke. My 2014 ram 3500 has recently stranded me in Midland TX 500 Mikes from home. All Stars is the local dealer, I have tried contacting the service depar My 2014 ram 3500 has recently stranded me in Midland TX 500 Mikes from home. All Stars is the local dealer, I have tried contacting the service department for 3 days with no success. To the best of my knowledge theor service department doesn't even exist. Chrysler won't help me either. I caution anyone against buying a Chrysler product of any kind because the service and warranty does not exist. You will end up stranded with no support. More

A disorganized mess. I was interested in a used car that All American had posted on their site, Cars.com, and AutoTrader. I went by on a Sunday, in hopes of seeing the car I was interested in a used car that All American had posted on their site, Cars.com, and AutoTrader. I went by on a Sunday, in hopes of seeing the car (but without dealing with salespeople). The gates were open (even to the service area, should be worrisome to anybody leaving their car with them). I was immediately taken back by how much of a mess the lot was. I’ve never seen a dealership so disorganized (cars were haphazardly parked every which way). The car was nowhere to be found (a risk I took when driven over). During the week, I called to confirm the car’s status. I was surprised by the reply of “we sold that weeks ago”. It was pointed out that the car was still listed online, and the response was “that only gets updated about once a month”. The car was long gone, but as of my writing this (four days after my visit), the car is still listed on those sites. They clearly don’t have anybody overseeing their digital presence. It shouldn’t be a surprise; during my visit, I noticed that most of the used cars they were advertising online were nowhere in sight. Given that nearly 100% of consumers start their car search online, I don’t want to deal with a business that doesn’t value my time. More

The Salesperson was very professional and very knowledgable In general my experience at this Dealership was very pleasant, with no pressure on the part of the Salesperson, or Management, the financing and deliv In general my experience at this Dealership was very pleasant, with no pressure on the part of the Salesperson, or Management, the financing and delivery process was very smooth More

GREAT Dealer! I live in El Paso, TX. With three Ram dealers in town and a couple more between El Paso and Midland, some folks may wonder why I'd purchase a truck fr I live in El Paso, TX. With three Ram dealers in town and a couple more between El Paso and Midland, some folks may wonder why I'd purchase a truck from All American CDJ in Midland. I had two reasons; 1) I had a specific list of options I wanted on my new Ram 1500 truck and 2) I wanted to get it for a reasonable price. I actually had to contact Robert Davis in Midland to find a salesperson who wanted to find the truck I wanted. Robert made no effort to persuade me to buy anything other than exactly what I wanted, to include color. He and his associate Big Mike searched around and found the exact truck I wanted. Of course I assumed I had lost my bargaining position by being so picky but this wasn't the case. Robert gave me a great price and I ended up with the truck I wanted at a better price than I could get in El Paso ... and the truck was delivered to my driveway. As a result of my experience with Robert and Mike, I will definitely be sending my buddies in search of new trucks to these guys. Great experience and I love my new Ram truck! More

Best choice . Had a very great expierence . Joseph Martinez helped me get my first car and was fast, friendly and made the process more then easy , i am beyound gra Had a very great expierence . Joseph Martinez helped me get my first car and was fast, friendly and made the process more then easy , i am beyound grateful ! More

Nice Experience I was very pleased that our sales person did a super job of getting our deal put together and done on the vehicle I wanted. Ali M. was extremely help I was very pleased that our sales person did a super job of getting our deal put together and done on the vehicle I wanted. Ali M. was extremely helpful and worked with my husband and me to make sure we could get a deal put together that worked for everybody. Thanks Ali for a great job. I love my new Dodge Challenger R/T Hemi. Now all I need to do is drive the speed limit, (which is not an easy thing to do), so I won't get any tickets. Thanks again for a job well done and a happy customer. Kristie Nuckols More