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All American Chevrolet of Odessa

Odessa, TX

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rated
207 Reviews
All American Chevrolet of Odessa is focused on providing customers with an honest and simpler buying and service experience. We give customers straightforward information so that they can make confident decisions. We also pride ourselves on taking care of customers, paying you top dollar for your trade, and our huge selection and volume of vehicles. We have the largest parts and service department in the central Texas area and encourage you to come visit us to experience our facilities and team members.
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5020 North John Ben Shepperd Pky

Odessa, TX

79762

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Showing 207 reviews

March 08, 2021

Jesus Gallegos and Andi Dalton were really helpful in keeping us updated on when the vehicle we wanted came into the dealership. Jesus was very courteous and knowledgeable, and arranged everything to whe More

by bennybrito
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Gallegos
Mar 11, 2021 -

All American Chevrolet of Odessa responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Lamont Myles - General Sales Manager

February 19, 2021

Greg Thomas in the collision center is top grade A+. Felt I was being treated truthfully and fairly. I would recommend t hem/him very highly More

by TMadsen1903
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Thomas
Feb 24, 2021 -

All American Chevrolet of Odessa responded

Thank you for taking the time to write this review. We are pleased to hear that Greg was able to provide an efficient and overall positive experience. Please come see us for any future needs. We hope to be of service to you again in the future. Sincerely, Abel Anchondo - Service Manager

February 19, 2021

From the moment I walked through the door I felt like I was in good hands, like I was being treated fairly and I will recommend this dealership and especially the collision center to everyone I know. More

by Danny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Thomas
Feb 24, 2021 -

All American Chevrolet of Odessa responded

Thank you so much for taking the time to share your kind words about your experience at All American Chevrolet of Odessa! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Abel Anchondo - Service Manager

December 29, 2020

I would like to thank Manny Aguilar for the excellent service that he showed us while purchasing a 2021 Silverado. He was upfront, respectful, listened to our needs and stepped up to make the deal possib More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Aguilar
Jan 04, 2021 -

All American Chevrolet of Odessa responded

Mike, thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome truck! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing All American Chevrolet of Odessa! Sincerely, Lamont Myles - General Sales Manager

November 02, 2020

Very deceitful practices!!! Initially began communication with Lori via text, she was texting while at work, even though I told her I was working hospital(caring for covid patients). I told her what I was lo More

by jeremiah03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lori/Lawrence
Nov 06, 2020 -

All American Chevrolet of Odessa responded

Thank you for you for taking a moment to share your thoughts on your recent visit. At All American Chevrolet of Odessa we pride ourselves on providing top-notch service and the experience you describe is not acceptable. We would like to research your situation and discuss available options to take care of your concerns, so please contact us directly as soon as possible. Sincerely, Lamont Myles - General Sales Manager

Nov 06, 2020 -

jeremiah03 responded

Lamont, simply put your dealership committed fraud. And I have saved the text messages that prove y’all drew me into dealership under false pretenses. If you were that concerned why would I reach out to you rather than you reaching out to me!??

October 19, 2020

Inventory was great... everyone was so friendly awesome customer service on agent she did amazing very friendly and straight to the point highly recommend. Plus really clean More

by cc2011.redskin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krissey
Oct 22, 2020 -

All American Chevrolet of Odessa responded

We cannot thank you enough for your wonderful review of All American Chevrolet of Odessa and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Lamont Myles - General Sales Manager

March 10, 2020

Will never buy from them again Worst dealership I have ever dealt with and I buy a car ever year. Terrible customer service, terrible sales people and terrible finance people. Bough More

by mncranston3
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Alvarado
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2020

The service is excellent and very outstanding! Jeff got us a good deal and into a vehicle that we love. Will definitely be returning to do business. More

by Quontez jim
Recommend Dealer
Yes
Employees Worked With
Abel Anchondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Arzate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Musquiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shamond Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Terrazas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2020 -

All American Chevrolet of Odessa responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. All the best, Larry Hook - General Manager

January 22, 2020

Great and fast customer service my husband and I greatly recommend Jeff Garza. Thank you Jeff for getting us exactly what we wanted. Greatly recommended going to All American Chevrolet in Odessa. More

by Kgarcia0910
Recommend Dealer
Yes
Employees Worked With
Jeffery Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2020 -

All American Chevrolet of Odessa responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Jeff and the rest of the All American Chevrolet of Odessa team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. All the best, Larry Hook - General Manager

December 21, 2019

Great and fast customer service I really recommend Jeff Garza thank you for making us feel like family :) All American is the best for all your car needs More

by Elizabeth1031
Recommend Dealer
Yes
Employees Worked With
Jeffery Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2019 -

All American Chevrolet of Odessa responded

Elizabeth, we loved reading this review! Happy customers are our aim, and it appears Jeff really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Best, Larry Hook - General Manager

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