Safford Fiat of Tyson's Corner - Service Center

Thank you for fixing the issue with the Alfa Romeo Stelvio. Hopefully, the instrument cluster doesn't fail after another 17K miles Stelvio. Hopefully, the instrument cluster doesn't fail after another 17K miles More

The Tysons Alfa Romeo dealership team is extremely professional, courteous, and knowledgeable. They always take extra care of your vehicle needs, thoroughly explain concerns, and helpful you map out a professional, courteous, and knowledgeable. They always take extra care of your vehicle needs, thoroughly explain concerns, and helpful you map out all your vehicle milestones. More

Safford takes excellent care of our vehicles and their staff is an absolute pleasure to work with. I couldn’t recommend them more highly! staff is an absolute pleasure to work with. I couldn’t recommend them more highly! More

Review is related to the Service Department specifically. I relayed what I needed them to do, and my new number, 3 times and they failed to do what I needed them to do while I was out of the country. When we I relayed what I needed them to do, and my new number, 3 times and they failed to do what I needed them to do while I was out of the country. When we picked car up a piece of bodywork hadn’t been re-installed correctly. We need to return the car to them at a later date for them to have another go. They are exceptionally disorganized and unreliable. Since we’ve had the car back the central screen has gone blank and starter relay, or similar, has broken which left us stranded when 40 minutes from home mere days after it left their care. If there was a choice I’d use somebody else but they’re 2.5 hours from me and the closest. More

I went in for a software update recommended by Alfa. My initial appointment was for Saturday morning, but at the last minute, I wanted to see if I could switch to Friday. Andrew advised me that it was n My initial appointment was for Saturday morning, but at the last minute, I wanted to see if I could switch to Friday. Andrew advised me that it was no problem. When I arrived, I was immediately greeted by Andrew and directed to the waiting room. The work took under one hour and I was out of there quickly. The check out process was as smooth as the check in because of Andrew's efficiency and professionalism. My vehicle was returned to me as clean as when I took it in, which tells me that the maintenance staff take appropriate steps to achieve that (gloves, paper floor mat, and temporary seat cover). Excellent service! More

Excellent customer service, no waiting time. The car was clean and ready to go by the time promised. The car was clean and ready to go by the time promised. More

Service was easy to schedule online, drop off the car, and staff was friendly. The waiting room could use some upgrades, like stocking the empty mini fridge. But the Wifi was fast enough to allow me t and staff was friendly. The waiting room could use some upgrades, like stocking the empty mini fridge. But the Wifi was fast enough to allow me to work while I waited and the coffee machine was ok. I feel like it took a little while in between my car coming back from the rest drive and when I was finally notified it was ready, however I don't know what the process is there as far as paperwork so I won't judge there. When I did get called up to pick up my car, the manager(?) explained what was done and answered all my questions, including clarifying some questions I had about my maintenance plan. Overall a good experience. More

I’m very pleased with the services I received and satisfied with the work done on the car. satisfied with the work done on the car. More

Even with the mishaps on the projected finish date, I am quite satisfied with the repair work on my Tesla quite satisfied with the repair work on my Tesla More

Great service on my Alfa Romeo 2019 Stelvio. 3 year annual maintenance done quickly. Service staff are excellent, Enterprise rental was quick and convenient. One more year of prepaid maintena 3 year annual maintenance done quickly. Service staff are excellent, Enterprise rental was quick and convenient. One more year of prepaid maintenance. Great organization. More