Alfa Romeo of Naples
Naples, FL
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Very poor servce. I was promised that there would be technical support from the manufacturer. This did not happen. Persistent SRS light was not diagnosed nor fixed.. I was promised that there would be technical support from the manufacturer. This did not happen. Persistent SRS light was not diagnosed nor fixed.. After four days of no progress I collected my car. I was charged $369 +tax .no diagnosis and nothing was fixed. Even more importantly the dealership missed the ruptured accessory belt and defective A/c compressor. I had to take my Morgan Aero to a different shop who made the diagnosis and fixed the problem by replacing the belts, compressor and tensioner. Beware of this facility., whether you have Morgan, Alfa Romeo or other brand. More
Service advisor Josh, personable, knowledgeable, helpful. Car returned after installation of new battery in bad condition with damage to the car . Sent email regarding condition of the car and no response Car returned after installation of new battery in bad condition with damage to the car . Sent email regarding condition of the car and no response from the dealer. More
I had no problem getting appointment I wanted. Advisor kept me informed in timely fashion. Courtesy ride was available. All work achieved as explained Advisor kept me informed in timely fashion. Courtesy ride was available. All work achieved as explained More
This dealership is top notch! Everyone from the service department Josh to the GM Louis to the owner Todd. You always feel welcomed in and appreciated for your time. I will only Everyone from the service department Josh to the GM Louis to the owner Todd. You always feel welcomed in and appreciated for your time. I will only use this dealership in the future!! The snacks and coffees are a plus too! More
From the moment I walked in to the dealership until the time I left I couldn't be more satisfied with the service and professionalism I received from Naples Motorports. Louis the GM greeted me with an esp time I left I couldn't be more satisfied with the service and professionalism I received from Naples Motorports. Louis the GM greeted me with an espresso and a friendly conversation about upgrading my vehicle with no pressure. The owner Todd is simply the BEST!!!! Don't hesitate to go and find out for yourself ...10/10 +++++ More
I really appreciated the opportunity to watch my inspection. I also loved how they sent me updates through the account. As a mom I needed the recall taken care of but they did more than that! Such g inspection. I also loved how they sent me updates through the account. As a mom I needed the recall taken care of but they did more than that! Such great service I will and have been back :) Joshua’s service was superb More
I have always had a great experience working with Mike Urbine and the rest of the staff at Naples, They are always courteous and professional. They treat my family like one of their own. This was my se Urbine and the rest of the staff at Naples, They are always courteous and professional. They treat my family like one of their own. This was my second purchase and will be coming back. Thanks Mike, love the DBS! More
