Alfa Romeo of Fort Worth

Pre owned purchase I was looking for a pre owned suv over a two month period. This is during the Corona virus pandemic and all of my browsing was on line. I found a ve I was looking for a pre owned suv over a two month period. This is during the Corona virus pandemic and all of my browsing was on line. I found a vehicle I liked and set up appointment with Cole at the Ft Worth location. The vehicle was clean and sanitized and I felt comfortable driving the vehicle. They followed all social distancing guidelines and were very respectful of my space. Cole was very helpful and professional and answered all my questions. No high pressure, sale was fast and easy and I appreciated being treated fairly. Will definitely look up Cole and the dealership next time I purchase my next car. More

I purchased a 2016 Range Rover from your dealership. My salesman was Chase Tennyson, and he was excellent throughout the process. I found him to be knowledgeable, courteous, but most important "honest" T salesman was Chase Tennyson, and he was excellent throughout the process. I found him to be knowledgeable, courteous, but most important "honest" There were a few items that the dealership promised subsequent to my leaving the dealership with my new vehicle. Mr Tennyson tracked these items daily and provided me with status updates to ensure I was up to speed on the latest. Although Mr. Tennyson has only been with the dealership for a short period, he will undoubtedly continue to be a valued e.ployee! More

Dealership does not honor salesman word. I'm paying everything they asked and now they won't fix stuff covered under the warranty I purchased I'm stuck with vehicle now and it looks like I wi I'm paying everything they asked and now they won't fix stuff covered under the warranty I purchased I'm stuck with vehicle now and it looks like I will have to resort this myself. They literally said "I don't know what the salesman promised you but he don't work here anymore" More

Review the documents they sign,just be careful! Una mala experiencia que no olvidare jamas,compramos un auto,pagamos 2000 down,pero faltaba la inspeccion del vehiculo y ya era muy tarde,cuando regr Una mala experiencia que no olvidare jamas,compramos un auto,pagamos 2000 down,pero faltaba la inspeccion del vehiculo y ya era muy tarde,cuando regresamos al dia siguiente nos dijeron que habia un inconveniente del banco,querian 6000 down,les dijimos que asi no habria negocio ,les pedimos los 2000 que habiamos pagado y lo regresaron a la tarjeta,nos pidieron un cocomprador ,estuvimos todo el dia esperando que mi amigo llegara ,desde Dallas,ciudad de donde somos todos,luego le cobraron a mi esposa nuevamente 2000 down porque mi amigo fue aceptado pero cuando nos dieron los papeles a firmar querian poner a mi amigo como comprador y mi esposa como cocompradora ,nos dijeron que en el estado de texas ambos son iguales,entonces les dije si son iguales ponga a mi esposa como compradora y mi amigo como cocomprador y no aceptaron,luego me pidieron 4000 dolares down para poner a mi esposa como compradora,les dije que no ,es un auto de 20000,es mas de un 10 por ciento ,mi esposa con credito de 710 pero primera compradora entiendo ,pero eso es un abuso,les pedi que me regresaran mis 2000 nuevamente a la tarjeta,cuando mi esposa reviso la cuenta del banco no teniamos ni los 2000 anteriores ni los 2000 ultimos,eso fue un jueves y hoy sábado todavia estamos esperando que los 4000 regresen a la cuenta.Revisen bien los documentos que firman,,no confien en ellos,tal vez pensaron que como somos hispanos caeriamos en su trampa,nosotros nos somos de aqui ,pero estudiamos no somos estupidos,no se dejen llevar porque les gustes un auto y estas personas se aprovechen de esto,,ah ya he comprado 2 autos en otros dealers y nunca habia visto esto,solo tengan cuidado! A bad experience that I will never forget, we bought a car, we paid 2000 down, but the vehicle inspection was missing and it was already too late, when we returned the next day they told us that there was a problem with the bank, they wanted 6000 down, we told them that there would be no business, we asked for the 2000 that we had paid and they returned it to the card, they asked us for a co-buyer, we were waiting all day for my friend to arrive, from Dallas, city of where we are all, then they charged my wife again 2000 down because my friend was accepted but when they gave us the papers to sign they wanted to put my friend as a buyer and my wife as a co-buyer, they told us that in the state of texas they are both the same, so I told them if they are the same put my wife as buyer and my friend as a co-buyer and they didn't accept, then they asked me 4000 dollars down to put my wife as a buyer, I told them no, it's a 20,000 car, it's more than 10 percent, my wife with credit 710 but first buyer I understand, but that is an abuse, I asked them to return my 2000 back to the card, when my wife checked the bank account we had neither the previous 2000 nor the last 2000, that was a Thursday and today Saturday We are still waiting for the 4000 to return to the account. Review the documents they sign, , do not trust them, maybe they thought that as we are Hispanic we would fall into their trap, we are from here, but we study we are not stupid, do not get carried away because you like a car and these people take advantage of this, , ah I have already bought 2 cars in other dealers and I had never seen this, , just be careful! More

Low pressure, pretty transparent My sales guy, Frank, was pretty upfront and transparent throughout the whole process. I can’t say that for other dealerships. I felt zero pressure to My sales guy, Frank, was pretty upfront and transparent throughout the whole process. I can’t say that for other dealerships. I felt zero pressure to buy the vehicle I was looking at (though I did!) and he worked with me to get me where I wanted to be payments-wise. All good things! More

Excellent The salesman was very patient and informed me on everything to make buyinh this car easy on me.. everyone was positive even when i wasnt. They J B was The salesman was very patient and informed me on everything to make buyinh this car easy on me.. everyone was positive even when i wasnt. They J B was great!!! More

Why have an appointment? I made an appointment to come see a used vehicle at this dealership. The night before we even confirmed the appointment. I drove 3 hours to see a spec I made an appointment to come see a used vehicle at this dealership. The night before we even confirmed the appointment. I drove 3 hours to see a specific used vehicle only to get there and be told they sent the vehicle to auction that morning. Seriously? Not only was my sales person “busy” when I arrived for our confirmed appointment, the vehicle we had been discussing for several days is gone. This is very disappointing and disrespectful to the customer. I wasted time and money that I won’t get back. I would most defiantly not recommend this dealership. More

Breath of fresh air Everyone here that I came into contact with seems to be sincere, proffesional and friendly, Jose constructed the great deal on my Ram 1500 Lonestar Si Everyone here that I came into contact with seems to be sincere, proffesional and friendly, Jose constructed the great deal on my Ram 1500 Lonestar Silver Edition, Rico in finance was also very knowledgeable, curteous and friendly as well, without the hard sell, I would recommend this dealership More

Great Team! The service, and ambience were all fantastic. The services provided by the professional management and staff are the main reasons that we keep coming The service, and ambience were all fantastic. The services provided by the professional management and staff are the main reasons that we keep coming back. The old world elegance is a rare thing, and we value their focus to make sure that everything about the buying experience is excellent. I highly recomend this dealership. More

GREAT! Came in for a oil change and was approached by Tyler who came and talked me into trading out into a new Giulia for the same payment!!! He was able to Came in for a oil change and was approached by Tyler who came and talked me into trading out into a new Giulia for the same payment!!! He was able to make it happen within 2 hours. Down right amazing!!! More