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Alfa Romeo and FIAT of Minneapolis - Service Center

St. Louis Park, MN

4.8
352 Reviews

352 Reviews of Alfa Romeo and FIAT of Minneapolis - Service Center

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November 27, 2020

Never found out the issue. Still making noises. I notified Gabby and never received a response. I work a lot and don't have time to make calls More

by JUSTINEVANSICKLE3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gabby
Jan 04, 2021 -

Alfa Romeo and FIAT of Minneapolis responded

Hi JUSTINEVANSICKLE3, We have tried to reach out you numerous times. Just let us know if you would like to come back in for a Service Appointment.

Jan 05, 2021 -

JUSTINEVANSICKLE3 responded

That's untrue and I have schedule

Jan 05, 2021 -

Alfa Romeo and FIAT of Minneapolis responded

I see we last reached out on Dec 18th and didn't get anything scheduled. Let us know if you would like to set something up 952-367-4460.

November 21, 2020

The work was professional and complete. It was ended with a hand wash and wax so good that the Stelvia is keeping its showroom appearance. More

by KELABOONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabby Schimmelman
November 18, 2020

I have been really pleased with the service that I have received from Alfa Romeo and FIAT. Especially from Tessa. She has been nothing short of amazing. Her communication is superb. She is knowledgeabl More

by DLEPELRUDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tessa Reimers
November 17, 2020

Tessa made sure I understood the services to be performed, the timeline and the cost. I also had questions about my vehicle and those were answered. I never felt pressured to finish up and stop More

by PK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tessa
November 15, 2020

Convenient( location from home ), complete and courteous service! My appointment was scheduled with preselection choice to my desire and date(s).Thank you, very much!! More

by JINXIE4266
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service dept.
November 10, 2020

As always, great service! Tess, Gabby, and Johnny are great to work with. The repairs were done quickly and, as far as I can tell, correctly. I don't know the names of the mechanics (Is Jake still ther More

by PRburns42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Hoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tessa, Gabby
November 09, 2020

I can always count on the courteous staff to make my visit enjoyable. Truly, it's a treat to relax in their customer area! I love my 2015 Fiat 500 57 Retro. Even at five years old, it still gets complim More

by arleneroth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabby
November 06, 2020

As always , I am beyond pleased with the sales and service departments. This visit was for a curb rash I needed repaired on the spokes of my wheel after scratching it in a bank drive thru. Tessa wa More

by PRIES0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tessa
November 05, 2020

Why make me pick someone from the Sales or Management department? I don't know any of these names. Tessa is always great to work with. More

by MEIER.DAVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tessa
November 04, 2020

Very good experience, Tessa (who attended me in the service area) was very friendly and customer oriented, definitively a very good experience. The capability to pay through the mobile is something to More

by EDUARDO.RONQUILLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tessa
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