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Alfa Romeo and FIAT of Minneapolis - Service Center
St. Louis Park, MN
352 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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352 Reviews of Alfa Romeo and FIAT of Minneapolis - Service Center
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Verified Customer
January 21, 2021
My husband brought my Alfa Stelvio in for regularly scheduled service, and mentioned that I'd seen an indicator suggesting my battery wasn't fully charged. The diagnosis turned out to be a failed batt scheduled service, and mentioned that I'd seen an indicator suggesting my battery wasn't fully charged. The diagnosis turned out to be a failed battery, which isn't uncommon due to reduced driving because of the pandemic. The service advisor suggested bringing the car in for a more thorough test, and that if the battery failed, it would be replaced under warranty. New battery, prompt and courteous service = happy customers. We've purchased two Fiats and two Alfa Romeos from this Luther family dealership, and have always been more than satisfied with our vehicles and any interactions with their employees. Always top notch! More
by RHONDA.BROWN
Employees Worked With
Other Employees :
Carl, Tessa, Gabrielle, Patrick, Jason Bestler
January 19, 2021
Amazing service and wonderful staff! Tessa Reimers is outstanding! She deserves a promotion, raise or bonus! The service is a little spending but I trust Tessa and team to take care of everything and mak outstanding! She deserves a promotion, raise or bonus! The service is a little spending but I trust Tessa and team to take care of everything and make appropriate recommendations. More
by LisaT
Employees Worked With
Tessa Reimers - Service Advisor
January 13, 2021
Excellent Service. Easy to schedule a service appointment. Service staff clearly explains what work needs to be none and why. Work is completely quickly. Love the car wash also appointment. Service staff clearly explains what work needs to be none and why. Work is completely quickly. Love the car wash also More
by CAT
Employees Worked With
January 12, 2021
Sales and Service have been great. Great follow-up from sales and service. I sold cars for a number of years. My experience to this point has been one of the better experiences I could have asked for. I'm sales and service. I sold cars for a number of years. My experience to this point has been one of the better experiences I could have asked for. I'm a no B.S. kind of guy and am upfront and hones about everything that I am trying to accomplish. I just expect the same treatment, and feel that's the way this has been. Thank you Bruno, Jason, Tim and Gabby. Much appreciated! More
by TIM.GREIFE
January 07, 2021
The service staff is exceptional, both the Service Manager and the agents. They are all very thorough with great communication and updates. Really nice people. Manager and the agents. They are all very thorough with great communication and updates. Really nice people. More
by TimC
Employees Worked With
Matt Mraz, Tessa
January 03, 2021
Extremely friendly and helpful staff. Always leave feeling like my car was in excellent hands. The wait is never super long, and they always make great suggestions without being pushy. feeling like my car was in excellent hands. The wait is never super long, and they always make great suggestions without being pushy. More
by DD
Employees Worked With
Tessa and the rest of the service department!
January 01, 2021
Service team is friendly hard working and takes the time to keep me informed of my car status. They simply make the experience simple and cinv. to keep me informed of my car status. They simply make the experience simple and cinv. More
by CHRIS.WHITE
Employees Worked With
Gabby Schimmelman, Tessa Reimers
December 31, 2020
Wonderful service. I live in Mankato and had planned to run some errands in the cities prior to my appointment. The errands didn't take as long as I thought they would and I arrived at the dealership at l run some errands in the cities prior to my appointment. The errands didn't take as long as I thought they would and I arrived at the dealership at least 45 minutes early. I fully expected, and would have been perfectly content with waiting for my scheduled time, but they started immediately. It was just a pleasurable experience. More
by MAEDHROS.PEGRAM
Employees Worked With
Gabby Schimmelman
December 29, 2020
Very professional, excellent service, friendly and accommodating. Was able to take care of battery issue without appointment and hand washed my car as a extra bonus accommodating. Was able to take care of battery issue without appointment and hand washed my car as a extra bonus More
by JIM.GRAFSTROM
