Alfa Romeo and FIAT of Minneapolis

Subpar, rushed, but slow Transaction took way too long, but felt rushed to get it done...Edward kept referencing that he wanted to get out of the car dealer by 5 pm so he coul Transaction took way too long, but felt rushed to get it done...Edward kept referencing that he wanted to get out of the car dealer by 5 pm so he could go home and have a beer! The financing was a joke. My hubby is self-employed & the bank required more documents than when we purchased our house! We have excellent credit. When we did give them the docs, the financing dept. was in no hurry to finalize the paperwork. Edward was going back and forth between us and another lady there. They just ran the car through a car wash & didn’t clean the footprint on the carpet & just covered it up with a floor mat. They also only gave us a 3/4 tank of gas...so, I said what? And Edward sent me out a gift card for $30. It took over 4 hours to purchase the vehicle cause they have no staff there!! More

Great Experience! This is my second FIAT from this dealership. Most of the same people I dealt with 5+ years ago are still there and in a business where employment long This is my second FIAT from this dealership. Most of the same people I dealt with 5+ years ago are still there and in a business where employment longevity is often measured in weeks and months, that speaks volumes. No high pressure, I got the KBB trade in price I was looking for on my 500 Sport and a great price and interest rate on the financing on the new 500 Abarth- Johnny and Ben made it easy. Edward, who gave me my first test ride in a FIAT 5+ years ago, gave me some good advice about what to expect and what to watch out for in the new car as an April snow reminded me a few days later- those really ARE only are three season tires on the car. And when I got home the day of the sale, there was a $500 rebate from FIAT sitting in the mailbox. They honored it, no questions asked, even though it meant rewriting the contract. This review would not be complete without a mention of the service department; Matt, Carl and Jake know their FIAT's and I wouldn't trust mine to anyone else. My new Abarth started out as trip for routine service on my 500 Sport but a test drive while waiting got me hooked. They answered my many questions about the care and feeding of 500 Abarths before I left with it. At 65 I've had more than a few dealership experiences and simply put, these people are the best. Someday I hope to own an Alfa Romeo and I have little doubt where it will come from. More

16000 mile checkup the dashboard cover on the passenger side was loose and the fan seems louder than before and the floor mat was messy after changing the cabin filter the dashboard cover on the passenger side was loose and the fan seems louder than before and the floor mat was messy after changing the cabin filter More

Happy camper Mason Hermes and his team did an amazing and speedy job getting us into the exact car we wanted. Mason took a lot of time researching information for Mason Hermes and his team did an amazing and speedy job getting us into the exact car we wanted. Mason took a lot of time researching information for us which saved a ton of time for us. Ben did a wonderful job getting the necessary paperwork completed and over to us as well. Thank you all for a superb experience!! Best regards Melissa LeBeau More

Dealership with Character and Amazing Customer Service I was very impressed, they were very proactive, friendly and professionals; it’s truly a place with values and high standards that Treat you like a fr I was very impressed, they were very proactive, friendly and professionals; it’s truly a place with values and high standards that Treat you like a friend. Brenden was very honest and helpful since the beginning, I can’t thank you enough for all your help and hard work. Thanks you Alfa Team !!!! More

Time sometimes passes for the better Seventeen years ago, I purchased my previous car, a Mini Cooper. The years between June 2002 and now have witnessed the rise of real-time illustrated Seventeen years ago, I purchased my previous car, a Mini Cooper. The years between June 2002 and now have witnessed the rise of real-time illustrated inventory on the internet, consumer transparency tools such as Carfax, and, from what I experienced at FIAT of Minneapolis, a far more low-pressure, friendly, and fun car-buying experience. Mr. Hermes answered my questions regarding the 2016 FIAT 500 Turbo that had caught my eye on the web, he listened patiently to my chatting about the beloved old Cooper I would be replacing, he let me test-drive the new beast to my heart’s content, and, though he’d singled out a backup buy— a slightly newer 500– he made no attempt to pressure me into buying anything other than the sassy black 500 I’d come to see. He treated me with enthusiasm and respect; in short, he was utterly a professional and decent guy, as was Edward Hagen, who finalized the sale the following week. The dealership itself is clean and welcoming, with a comfortable waiting area, good coffee, and an eye-catching array of the latest, spiffiest “toys” from Alfa Romeo and FIAT on the small but well-organized showfloor. A very pleasant car-buying experience! More

Excellent Experience We just purchased an Alfa Romeo Giulia and had a fantastic experience. Mason Hermes was our sales person and was terrific. He really listened and qu We just purchased an Alfa Romeo Giulia and had a fantastic experience. Mason Hermes was our sales person and was terrific. He really listened and quickly focused on what mattered most to me. So many times sales people talk to you about what they think matters without adjusting the conversation to what matters to the customer. Mason knew what I wanted and showed us the perfect vehicle for me. No pressure selling at all and transparent about pricing and trade in. Great experience and I highly recommend the dealership and Mason. More

Quick and easy! My experience was great. In an out with a wonderful car in record time! Mason was so kind and a good listener. I would recommend! My experience was great. In an out with a wonderful car in record time! Mason was so kind and a good listener. I would recommend! More

A+ experience at Alfa Romeo and FIAT of Minneapolis I had been looking for this model for some time. The vehicle I purchased became available and was one of, if not the best deal(s) among like units thr I had been looking for this model for some time. The vehicle I purchased became available and was one of, if not the best deal(s) among like units throughout the entire country when doing a search on Cars.com or one of the other 3rd party vendors. Brenden got back to me regarding my enquiry right away, answered all of my questions, and got the process going for me. Ben was fantastic on the financial side of things as well and went above and beyond. Would recommend working with both of those guys to anyone. More

We are a two Fiat family! We purchased a 2013 Fiat 500 and a 2017 500X Lounge. Johnny was most patient and helpful on both occasions. Sorry they had to leave Bloomington, but t We purchased a 2013 Fiat 500 and a 2017 500X Lounge. Johnny was most patient and helpful on both occasions. Sorry they had to leave Bloomington, but the St. Louis facility is beautiful. More