Alfa Romeo and FIAT of Minneapolis

Always a Great Experience For more than seven years now, every person I've ever dealt with at Luther Fiat & Alfa Romeo has always been a pleasure. They aren't just people "doi For more than seven years now, every person I've ever dealt with at Luther Fiat & Alfa Romeo has always been a pleasure. They aren't just people "doing their jobs"; they go far beyond merely being professionals — they're invested in their business, and genuinely nice people. The car business can be nerve-wracking. Buying, trading or getting your vehicle serviced or repaired usually isn't high on a person's list of "fun things to do", but these people actually make it pleasant. I've never said that kind of thing about any other dealership except this one. If they were asked to write a review of me it might sound like this: 'Here he comes again, always claiming he's old and crabby, as usual, but he's always smiling when he comes in, and smiling when he leaves." I already miss the car I traded in, but I'm sure enjoying the new-to-me car I drove off with. Thanks to each and all of you! More

Headlamp Bulbs replacements My introduction to Sales Specialist Johnny Hoy and Sales Manager Ben Champion remains the single most exceptional auto purchase I have ever experience My introduction to Sales Specialist Johnny Hoy and Sales Manager Ben Champion remains the single most exceptional auto purchase I have ever experienced. Couple that, or triple/quad that, with your Service Department at your St. Louis, MN location and its accurate upkeep of my Fiat vehicles (one in Minnesota and one in Illinois) then you have a script about a loyal customer 360-degree evaluation that should be mirrored throughout your corporation. Andrew Piper always displays professional courtesy with vehicle explanations either in person or by text/email. Of course, I do not know your human resources policies on salary compensations/commissions; however, I recommend you increase or at least provide a monetary incentive (money always matters) to Mr. Piper. And no I am not his mother/aunt/nana!😊 More

Good job all. I love the new Alfa Romeo Stelvio Ti Sport you sold me and look forward to driving it in the coming years. you sold me and look forward to driving it in the coming years. More

Great service Was treated politely and professionally. Small customer area but comfortable and accommodating. Everything is done right, on time and with a smile! W Was treated politely and professionally. Small customer area but comfortable and accommodating. Everything is done right, on time and with a smile! Will come back. More

appreciate the professionalism and attention to detail!! Great customer service. always get an explanation of charges and work is done on time and as promised... Great customer service. always get an explanation of charges and work is done on time and as promised... More

Great serviceCarl was very nice and explained Great service Carl was very nice and explained exactly What was the issue. Everything was corrected and car was cleaned. Will comeback in the future Great service Carl was very nice and explained exactly What was the issue. Everything was corrected and car was cleaned. Will comeback in the future for service More

Fantastic job, as always, except you missed checking interior lights, which is not a big deal; I'll have you take care of them next time :) interior lights, which is not a big deal; I'll have you take care of them next time :) More

Excellent service, as always! Excellent service- I wouldn't trust my previous 500 Sport nor my current 500 Abarth to anyone else. They know their FIAT's. Had a fog lamp burned out Excellent service- I wouldn't trust my previous 500 Sport nor my current 500 Abarth to anyone else. They know their FIAT's. Had a fog lamp burned out but they didn't just replace the bulb; the car got a complete inspection like they always do and I got the car back far cleaner than when I brought it in. It's out of my way to get to this dealership (there are some much closer to me) but the added peace of mind makes it well worth it and it's why I keep coming back (six years now) for service. A tip of the hat to Matt and Jake. More

Brought in my Fiat for for a small job; oil change and light bulb replacement. Ended up waiting for two hours. Overpriced and slow service. Many hidden cost items, such as oil disposal fee. light bulb replacement. Ended up waiting for two hours. Overpriced and slow service. Many hidden cost items, such as oil disposal fee. More