Alfa Romeo and FIAT of Minneapolis

Carl was professional and helpful as usual Carl in the service dept. has always been professional and pleasant and lets you know what the problems and the solutions and costs so you can get pro Carl in the service dept. has always been professional and pleasant and lets you know what the problems and the solutions and costs so you can get problem resolved. He is probably one of the best service person I dealt with over 60 years of service experience. More

Excellent! Brett, Edward and Ben were excellent to work with! Great communication with updates on my car which was appreciated. Edward is very supportive and kno Brett, Edward and Ben were excellent to work with! Great communication with updates on my car which was appreciated. Edward is very supportive and knowledgeable. More

We were responding to a recall notice W05. The vehicle was promptly taken into a service bay. We were informed when work, car wash done. was promptly taken into a service bay. We were informed when work, car wash done. More

Service was exactly as they stated. Text communication kept me informed of when to drop off and when service was complete. Paying invoice digitally was a great add. kept me informed of when to drop off and when service was complete. Paying invoice digitally was a great add. More

Always a Great Experience For more than seven years now, every person I've ever dealt with at Luther Fiat & Alfa Romeo has always been a pleasure. They aren't just people "doi For more than seven years now, every person I've ever dealt with at Luther Fiat & Alfa Romeo has always been a pleasure. They aren't just people "doing their jobs"; they go far beyond merely being professionals — they're invested in their business, and genuinely nice people. The car business can be nerve-wracking. Buying, trading or getting your vehicle serviced or repaired usually isn't high on a person's list of "fun things to do", but these people actually make it pleasant. I've never said that kind of thing about any other dealership except this one. If they were asked to write a review of me it might sound like this: 'Here he comes again, always claiming he's old and crabby, as usual, but he's always smiling when he comes in, and smiling when he leaves." I already miss the car I traded in, but I'm sure enjoying the new-to-me car I drove off with. Thanks to each and all of you! More

Headlamp Bulbs replacements My introduction to Sales Specialist Johnny Hoy and Sales Manager Ben Champion remains the single most exceptional auto purchase I have ever experience My introduction to Sales Specialist Johnny Hoy and Sales Manager Ben Champion remains the single most exceptional auto purchase I have ever experienced. Couple that, or triple/quad that, with your Service Department at your St. Louis, MN location and its accurate upkeep of my Fiat vehicles (one in Minnesota and one in Illinois) then you have a script about a loyal customer 360-degree evaluation that should be mirrored throughout your corporation. Andrew Piper always displays professional courtesy with vehicle explanations either in person or by text/email. Of course, I do not know your human resources policies on salary compensations/commissions; however, I recommend you increase or at least provide a monetary incentive (money always matters) to Mr. Piper. And no I am not his mother/aunt/nana!😊 More

Good job all. I love the new Alfa Romeo Stelvio Ti Sport you sold me and look forward to driving it in the coming years. you sold me and look forward to driving it in the coming years. More

Great service Was treated politely and professionally. Small customer area but comfortable and accommodating. Everything is done right, on time and with a smile! W Was treated politely and professionally. Small customer area but comfortable and accommodating. Everything is done right, on time and with a smile! Will come back. More

appreciate the professionalism and attention to detail!! Great customer service. always get an explanation of charges and work is done on time and as promised... Great customer service. always get an explanation of charges and work is done on time and as promised... More

Great serviceCarl was very nice and explained Great service Carl was very nice and explained exactly What was the issue. Everything was corrected and car was cleaned. Will comeback in the future Great service Carl was very nice and explained exactly What was the issue. Everything was corrected and car was cleaned. Will comeback in the future for service More