Alfa Romeo and FIAT of Maple Shade
Maple Shade Township, NJ
Filter Reviews by Keyword
By Type
980 Reviews of Alfa Romeo and FIAT of Maple Shade
The staff was super friendly, dealership was clean and well lit My salesman Pete was excellent very knowledgeable and patient with all the questions I had asked .Finance manager was awesome, very helpful well lit My salesman Pete was excellent very knowledgeable and patient with all the questions I had asked .Finance manager was awesome, very helpful in understanding all the things needed to be signed .General manager was Awesome ,Friendly and very helpful .I would highly recommend this dealership when buying your next car . More
Great team, great experience all around. No hard sell are games. The guys did everything they could for me to get my payment sweet spot for the car of my dreams. games. The guys did everything they could for me to get my payment sweet spot for the car of my dreams. More
Best experience we ever had in purchasing a vehicle. The staff was very friendly and courteous. I would recommend them to family and friends as well! staff was very friendly and courteous. I would recommend them to family and friends as well! More
Maple Shade saved the day, led by Emil Fichmann. With a week to go before the warranty expired on our 2017 Giulia; amidst thunderous downpours and no garage for our car, the sunroof locked out in the fully week to go before the warranty expired on our 2017 Giulia; amidst thunderous downpours and no garage for our car, the sunroof locked out in the fully open position. We were panicked and our local dealership could not, and would not take us for 3 weeks - even just to house the vehicle. We contacted Alfa Romeo Premier Customer Services and Alex, who went out of his way to help us, arranged for a tow to Maple Shade. Scott, from Cioffi Towing arrived before the end of the day, was extremely helpful and assured us that the car would be covered for the night. When we checked in with Emil the next morning, he told us he would look at the car, and let us know what could be done within the week. Happily, he called the very next morning to let us know the car was already done - a simple fix! What an overall excellent experience for Alfa Romeo, Maple Shade and Emil, specifically - they made a desperate experience exceptional - rare these days. We picked up the car, it was cleaned impeccably including the removal of all the heavy tape residue on the windows from our intermediate plastic wrap. We love our cars (we own a Giulia and a Stelvio) and we would gladly get them serviced at Maple Shade again even though it is 50 miles away. It's great to see Maple Shade's dedication to the brand and its customers. Julia & Satch Sanders More
Very easy to get an appointment. Dealership was clean. Staff is knowledgeable and very pleasant. Everything was explained & I was in and out within a very reasonable timeframe. Staff is knowledgeable and very pleasant. Everything was explained & I was in and out within a very reasonable timeframe. More
x x x x x x x x x x x x x x xFriendly, quick x x x x x x x x x x x x x x x Friendly, quick service Explained everything x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x Friendly, quick service Explained everything x x x x x x x x x x x x x x x More
Iwan Soelistlyo was my sales rep and he was excellent. Well informed, accommodating and helpful. I would recommend him to my friends should they need to purchase a car. Well informed, accommodating and helpful. I would recommend him to my friends should they need to purchase a car. More
Extremely helpful and nice this will now be my main dealership of choice for my Giulia. Went to a maserati/alfa dealer and wasn't treated the same. They didn't even say hello to me when I walked into t dealership of choice for my Giulia. Went to a maserati/alfa dealer and wasn't treated the same. They didn't even say hello to me when I walked into the show room....probably because I look young and didn't take me seriously. More
I have always been treated well by all the staff. The service department is extremely helpful and kind. I am always pleased with their work. service department is extremely helpful and kind. I am always pleased with their work. More