Alfa Romeo and FIAT of Maple Shade
Maple Shade Township, NJ
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980 Reviews of Alfa Romeo and FIAT of Maple Shade
They treated me and my car with unparalleled kindness and timely service. I enjoyed the car on display in the showroom timely service. I enjoyed the car on display in the showroom More
I was late for my appointment and they still took me right in. I was advised repeatedly on the progress on my car. Everyone was pleasant, friendly and very helpful. right in. I was advised repeatedly on the progress on my car. Everyone was pleasant, friendly and very helpful. More
Have been dealing with service for a while now on 2 issues. Not quite happy with the communication. Several times parts have needed to be ordered and when the parts arrive after weeks sometimes they do issues. Not quite happy with the communication. Several times parts have needed to be ordered and when the parts arrive after weeks sometimes they don’t call to tell me. I have to call them. Then after waiting for the part I then have to wait sometimes another week or two to get it installed. So I’m stuck driving a defective car longer. I should not have to wait like a person with a first time appointment to ge my broken car fixed. I’ve already waited for the first appointment. Then went to the dealer and waited for the problem to be diagnosed. Then waited for the part to arrive. And now I have to wait for a regular appointment once the part does arrive. Also a few times I’ve left messages and don’t receive a call back. Not every time but it’s happen More
Spoke with Bruce the Service Manager and he could not have been more helpful and kind. We scheduled my oil change and warranty work for the same visit and everything went completely smoothly. Thanks to B have been more helpful and kind. We scheduled my oil change and warranty work for the same visit and everything went completely smoothly. Thanks to Bruce I will be back for all of my service going forward More
The people is very niceThey work like a team work, very The people is very nice They work like a team work, very good support each one, and very friendly. Great people, great time The people is very nice They work like a team work, very good support each one, and very friendly. Great people, great time More
Bruce and Emil are outstanding service reps, but we are not happy with the outcome. We have a "Star Case" and for some reason, the issue has not been resolved yet. The lights on the car will come on/flash not happy with the outcome. We have a "Star Case" and for some reason, the issue has not been resolved yet. The lights on the car will come on/flash when the car is off, sitting in the garage. Corporate apparently said we need to look into whether we are getting interference from our garage door opener or other input. How this was turned around, for US to do the trouble-shooting, I don't know. But I know that Bruce and Emil will continue to help us with this issue, if it continues to happen. Overall, I am extremely happy with my Alfa, the dealership, and the service department! More
I was in need of immediate help and Bruce at Maple Shade not only got me in next day but was also able to supply a rental! Life saver!!! not only got me in next day but was also able to supply a rental! Life saver!!! More