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Alfa Romeo Fiat of Strongsville - Service Center

Strongsville, OH

4.9
384 Reviews

384 Reviews of Alfa Romeo Fiat of Strongsville - Service Center

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July 31, 2021

Excellent service and friendly staff. Jim at the service dept has always been very helpful. Thanks for washing the car -- good business practice. Will recommend it. More

by ISANTIAGO0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim at the service dept.
July 29, 2021

Best service I've had at a dealership! Easy to schedule once I called, and they got me in within a week. Told me it would take an hour, and, true to their word, it was easy and quickly accomplished. Super More

by CANDACELEE724
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2021

Alfa Romeo and Fiat of Strongsville is awesome! Chris in service exceeded all my expectations and was super helpful and my saleswoman Jenn surprised me with a clean vacuumed car! I couldn’t be happier with More

by AUSTINJOSEFCZYK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer
July 28, 2021

Service was completed on time. They took the time to explain everything they did and asked if I had any questions. They washed the car before they returned it to me More

by Bob B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael DeSalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JT Smith
July 28, 2021

Chris in the service department was great and fixed a tire issue I had quickly. Thank you for the help. It was a good service experience. More

by Ciuniste
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2021

10/10 would recommend working with Doug, any day. His knowledge of the brand/industry and thoughtful communication gave me such confidence in my decision to switch to an Alfa Romeo. While I still have a More

by friedsammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2021

Great service and price. I would highly recommend everyone using them. Anytime I need service on my car, I will always go to them. Thank you! More

by JVSIKORA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2021

Very professional and kind service personnel. I appreciated the prompt appointment and the prompt delivery of my completed vehicle. This all made for a very pleasant experience . More

by MATT.RIDDLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2021

Were supposed to repair two scratched wheels while doing routine service but the service department failed to notify the company that repairs the wheels. Making matters worse, they arranged for that company More

by BZAKRON
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't know who was at the service desk.
Jul 06, 2021 -

Alfa Romeo Fiat of Strongsville responded

I'm sorry to hear about your experience and failing to get the wheels repaired. Feel free to contact our sales manager Mike DeSalvo at 440-334-2155 extension 228 to make arrangements to get this taken care of.

June 01, 2021

Great and easy service. Would recommend anyone with an Alfa get their service done in strongsville. Thanks for all your hard work it was appreciated . More

by adivali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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