Alfa Romeo Fiat of Strongsville - Service Center

I had an appointment for an oil change, not a walk in, and it took over 2 HOURS! They were supposed to call my phone when it was done but instead when i walked up to the service desk, the clerk had the pa and it took over 2 HOURS! They were supposed to call my phone when it was done but instead when i walked up to the service desk, the clerk had the paperwork and said she wasn't informed it was done. This was all very frustrating and such a waste of my time especially during a work day for me. More

Service was great. Took care of all my needs. Scheduled me right away. Thank you Took care of all my needs. Scheduled me right away. Thank you More

The service department went above and beyond my expectations. Best experience I’ve had of all the dealerships I’ve been to. The service manager (wish I caught his name) was extremely helpful and pr expectations. Best experience I’ve had of all the dealerships I’ve been to. The service manager (wish I caught his name) was extremely helpful and professional. I’ll be happy to drive the almost 2 hours it takes to get there the next time I need service for my 21 Giulia. More

Very great customer service due to multiple issues going on with my car besides a standard oil change and tire rotation. on with my car besides a standard oil change and tire rotation. More

Very courteous and accommodating. Gave me a gift certificate to get ice cream next door since the waiting room was getting worked on. Made my day, got lunch and ice cream while waiti Gave me a gift certificate to get ice cream next door since the waiting room was getting worked on. Made my day, got lunch and ice cream while waiting! More

Great sales team! Easy to work with. Straight forward. Quick and friendly. Highly recommended. Buy you next car from them. Easy to work with. Straight forward. Quick and friendly. Highly recommended. Buy you next car from them. More

The service was quickly done and the employees were very nice and helpful. Thank you nice and helpful. Thank you More

As always, service I trust done well by experienced, professional staff. I drive nearly 2 hours to get my service done here. Well worth it. professional staff. I drive nearly 2 hours to get my service done here. Well worth it. More

Everybody in the service department was friendly and caring. They did the work in a timely fashion and took good care of my car. Thanks for the great service. caring. They did the work in a timely fashion and took good care of my car. Thanks for the great service. More

Super friendly staff, didn’t make me feel like I was being taken advantage of like some places. being taken advantage of like some places. More