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Alfa Romeo Fiat of Strongsville - Service Center

Strongsville, OH

4.8
394 Reviews

394 Reviews of Alfa Romeo Fiat of Strongsville - Service Center

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March 26, 2025

Had the drive 60 miles to get and oil change on a car with only 7200 miles!! Your service was excellent, but there should be some kind of effort to make up to customers that buy your vehicles and end up More

by lstuart551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2025

Doug was proactive with his numerous postcards and I Ppreciate the attention. I've also use your service depth. T on program a fob. Very nice. More

by martymouse1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

Amazing customer service and service and sales made the purchasing process quite easy. Thank you, Kylie! More

by kspenc19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Killiany
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kylie Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2025

It took the dealership 3 hrs to fix a recall and do an oil change. More

by joeandamy97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2025

Chris was amazing! He was thorough and looked at every last detail to ensure car was running smoothly. More

by lui361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2025

First, my car was in the shop for 3 weeks - and come to find out it was just an oil chnage. (along with a recall for side-airbags... that I never knew about.) Finally have my car back - after this $150 oil More

by XIANAARON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Adams
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

Great staff, clean waiting room, knowledgeable and professional staff. Highly recommend. Definitely would recommend to others More

by REDSOX0974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

I want to give a huge shutout to Doug for his exceptional dedication and customer service. Despite being told there was a multi weeks wait, he went above and beyond to escalate my issue and find a resolution More

by 08_optics_pests
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2025

Customer Service is beyond excellent! I felt my concerns were addressed. The after-service consultation to discuss everything that was done, was especially a nice touch. More

by gaust100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

They did a great job working on my car. Fair price. People were friendly. I trust James with the repairs of my car and I trust his diagnostic skills. More

by MARY.BALAZY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Jallos
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