Alfa Romeo Fiat of Strongsville

Provided good service in a courteous professional manner. Work was done on time as promised. Work was done on time as promised. More

On October 7th, I was traveling from Michigan to Massachusetts on the Ohio Turnpike in my 2020 Stelvio when my tire was punctured. The "goop and compressor' tire fix was inadequate. After a license Massachusetts on the Ohio Turnpike in my 2020 Stelvio when my tire was punctured. The "goop and compressor' tire fix was inadequate. After a licensed flat bed tow off the turnpike to an area that didn't have a replacement tire, I called the nearest dealer, well over 40 miles away. Fortunately AR of Strongsville had the correct tire in stock, and the staff was willing to expedite the replacement. My AR supplied tow delivered the Stelvio after (service) hours. The accommodating management was aware that my car was en route, and although the service bays were closed took my keys for the tire replacement the next morning. The great sales consultant Doug Freidman staff then assisted me in making a hotel reservation, getting an Uber account, and even provided an AR mask required for the Uber. Doug was someone who really knew the brand an was an Alfa enthusiast. The next morning the service advisor, Jim Obenauer, opened at 9am. I received a call at 9:10 that my Stelvio was ready. I am extremely grateful for my experience at AR of Strongsville. As far as I am concerned they earned the right to teach others dealers how to provide a stellar customer experience. More

I don’t think I have enough space for all of the things I want to say about Doug. I went in for a car & ended up getting not only a car but a friend for life! I called a million times & he must have known ho want to say about Doug. I went in for a car & ended up getting not only a car but a friend for life! I called a million times & he must have known how much I really needed a car. He made sure I did not leave without a car. & I appreciate him so much!!! He was funny & the process was quick & easy. So thank you Alfa Romeo & thank you Doug!!!!!! More

Jared Janson was very helpful and passionate about the Alfa Romeo brand. They made the car buying process easy! Alfa Romeo brand. They made the car buying process easy! More

Jared is a man of his word! Excellent description of the vehicle! I was very nervous about Flying in to pick up a car I had never seen the car was described absolutely perfectly. They also picked me up fr vehicle! I was very nervous about Flying in to pick up a car I had never seen the car was described absolutely perfectly. They also picked me up from the air port I could Not be happier with the service they provided! More

Jenn is THE BEST! I literally feel like I have a new friend. I had my Stelvio picked out and by the time I got there to the time I drove away was MAYBE an hour. Such a great experience all around. friend. I had my Stelvio picked out and by the time I got there to the time I drove away was MAYBE an hour. Such a great experience all around. More

One word - Excellence. Our salesman Doug was the best! Gave us a fair trade-in on our current car and we drove away in a new one. Transferring our current registration while there was a great service pr Gave us a fair trade-in on our current car and we drove away in a new one. Transferring our current registration while there was a great service provided. A pleasurable experience! More

All good, no issues. Would have liked to have the dealership hook up the Sirius Guardian technology for me. I spend hours getting it set up. Loving the Alfa Guilia...chao! dealership hook up the Sirius Guardian technology for me. I spend hours getting it set up. Loving the Alfa Guilia...chao! More

The salesman Doug was great as were all the others I worked with. They made the process simple and easy. worked with. They made the process simple and easy. More

They treat you like family! Truly a classy team that knows how to treat their customers! knows how to treat their customers! More