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Alfa Romeo Fiat of Strongsville
Strongsville, OH
1,228 Reviews
Welcome to Alfa Romeo and Fiat of Strongsville!
Located in Strongsville Ohio we are one of the nations top Alfa Romeo dealership. With one of the largest Alfa Romeo inventories you'll find anywhere, we are sure to have the right car for you at a price you can afford. Our pre-owned department specializes in luxury vehicles and changes daily, if we don't have there is a good chance we can get it for you. Visit us in person or online and see our full selection of new and pre-owned vehicles.
We pride ourselves on unparalleled customer service that includes: Free NATIONWIDE shipping on all new Alfa Romeo vehicles, local service drop off and pick up, and free loaner cars. Also, when it is time for repairs or maintenance you can count on knowledgeable service advice and skilled professional technicians to get the job done right the first time.
We work hard every day to live up to our reputation. Stop in to see us, contact us online or by phone with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 1,228 reviews
Verified Customer
November 01, 2021
Found Mike and Doug on google, made the process extremely easy for me as I am from New York. Figured out a deal within a day and picked it up the next Monday. In and out of the Dealership in about an hour an easy for me as I am from New York. Figured out a deal within a day and picked it up the next Monday. In and out of the Dealership in about an hour and they have everything I needed ready to go! Thanks a ton to Mike, Doug, and Joe!! More
by Austinosmith
October 31, 2021
Jared made the process super easy to come from outside the state to purchase the vehicle. the state to purchase the vehicle. More
by Don
Employees Worked With
October 25, 2021
Still waiting on the title after receiving an undriveable car. Bought the VW tiguan from the dealership out of state based on the reviews and recommendations. Doug the salesperson was good but some communica car. Bought the VW tiguan from the dealership out of state based on the reviews and recommendations. Doug the salesperson was good but some communication issues with John Thomas Smith in accounts. Not a big issue si far just inconvenient with trying to schedule things. Doug told me they tested the car all was running fine but there were check engine lights on the mechanics couldnt figure out why. Having an audi I'm familiar with check lights on but needing to be run out. Car arrived and didnt run. Doug was good, said take it to a mechanic we will pay for whatever repair as this isnt how we do business etc. Mechanic told me it was a burst seal and it would be appx $3200 to fix. Called to tell doug but he was out sick so let John Thomas Smith know. He said this was out of his pay grade but that doug shouldnt have said that. After much concern and back and forth got a condescending email that I bought the vw as is. I agreed to a running vehicle with check engine lights not undriveable. Was told that was one of the lights. The light mentioned was for an exhaust manifold not the burst crankshaft seal. Had to get to the gm Mike DeSalvo. He clearly passed it back to John Thomas Smith who issued a $1,016 check. This didnt cover the $3191.58 of repairs. Ate it out of frustration by this point as I bought it 9/11/21 and this was now October. Got my paperwork together to register the now working car, no title. John Thomas Smith said he would check, turns out didnt send it and needed my social. Fine, then asked when I would receive it. On a Tuesday he said earliest Friday, but by Tuesday. Reached out Friday, no response. Reached out Tuesday no response. Checked the Ohio bmv site, title still in the dealers name. Called that Thursday to speak with Mike Desalvo the gm. He said I would get it the next day Friday, or the day after Saturday 10/23. Its now Monday 10/25/21 still no title after paying for the car on 9/11/21. Only plus side is it's a nice car now that it works. More
by adam.
October 22, 2021
Provided good service in a courteous professional manner. Work was done on time as promised. Work was done on time as promised. More
by GLILLY17
October 19, 2021
On October 7th, I was traveling from Michigan to Massachusetts on the Ohio Turnpike in my 2020 Stelvio when my tire was punctured. The "goop and compressor' tire fix was inadequate. After a license Massachusetts on the Ohio Turnpike in my 2020 Stelvio when my tire was punctured. The "goop and compressor' tire fix was inadequate. After a licensed flat bed tow off the turnpike to an area that didn't have a replacement tire, I called the nearest dealer, well over 40 miles away. Fortunately AR of Strongsville had the correct tire in stock, and the staff was willing to expedite the replacement. My AR supplied tow delivered the Stelvio after (service) hours. The accommodating management was aware that my car was en route, and although the service bays were closed took my keys for the tire replacement the next morning. The great sales consultant Doug Freidman staff then assisted me in making a hotel reservation, getting an Uber account, and even provided an AR mask required for the Uber. Doug was someone who really knew the brand an was an Alfa enthusiast. The next morning the service advisor, Jim Obenauer, opened at 9am. I received a call at 9:10 that my Stelvio was ready. I am extremely grateful for my experience at AR of Strongsville. As far as I am concerned they earned the right to teach others dealers how to provide a stellar customer experience. More
by T8283js
October 12, 2021
I don’t think I have enough space for all of the things I want to say about Doug. I went in for a car & ended up getting not only a car but a friend for life! I called a million times & he must have known ho want to say about Doug. I went in for a car & ended up getting not only a car but a friend for life! I called a million times & he must have known how much I really needed a car. He made sure I did not leave without a car. & I appreciate him so much!!! He was funny & the process was quick & easy. So thank you Alfa Romeo & thank you Doug!!!!!! More
by jazsminelovelace
Employees Worked With
October 08, 2021
Jared Janson was very helpful and passionate about the Alfa Romeo brand. They made the car buying process easy! Alfa Romeo brand. They made the car buying process easy! More
by JAMKUHNS40
October 07, 2021
Jenn is THE BEST! I literally feel like I have a new friend. I had my Stelvio picked out and by the time I got there to the time I drove away was MAYBE an hour. Such a great experience all around. friend. I had my Stelvio picked out and by the time I got there to the time I drove away was MAYBE an hour. Such a great experience all around. More
by GRAHAMAP
Employees Worked With
Jennifer, Josefczyk
October 07, 2021
Jared is a man of his word! Excellent description of the vehicle! I was very nervous about Flying in to pick up a car I had never seen the car was described absolutely perfectly. They also picked me up fr vehicle! I was very nervous about Flying in to pick up a car I had never seen the car was described absolutely perfectly. They also picked me up from the air port I could Not be happier with the service they provided! More
by Morgan edwards
Employees Worked With
