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Alfa Romeo Fiat of Strongsville

Strongsville, OH

4.9
1,254 Reviews
Welcome to Alfa Romeo and Fiat of Strongsville! Located in Strongsville Ohio we are one of the nations top Alfa Romeo dealership. With one of the largest Alfa Romeo inventories you'll find anywhere, we are sure to have the right car for you at a price you can afford. Our pre-owned department specializes in luxury vehicles and changes daily, if we don't have there is a good chance we can get it for you. Visit us in person or online and see our full selection of new and pre-owned vehicles. We pride ourselves on unparalleled customer service that includes: Free NATIONWIDE shipping on all new Alfa Romeo vehicles, local service drop off and pick up, and free loaner cars. Also, when it is time for repairs or maintenance you can count on knowledgeable service advice and skilled professional technicians to get the job done right the first time. We work hard every day to live up to our reputation. Stop in to see us, contact us online or by phone with any questions.
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11800 Pearl Rd

Strongsville, OH

44136

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Showing 1,254 reviews

June 12, 2022

Top notch sales team from top down. Mike & Doug were fantastic to work with. Very knowledgeable car guys. They made my car buying process (from out of state) very transparent & easy fro More

by Avo P.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael DeSalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2022

Good dealership, however after sitting down and reviewing some details with sales person, he started to go around the place doing other business, serving other customers who walked in after me and leaving me More

by AND.FONT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Janson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Alfa Romeo Fiat of Strongsville responded

Sorry you feel that you weren't treated fairly. At the time you were here the banks website was down and we couldn't get the payoff, which was explained to you as the reason for the wait. Our sales process is as low pressure as possible. The automobile market, like almost every market right now, is considerably different than your last lease. Add the fact that the car you picked out this time was nearly $8000 more MSRP than the car you were turning in, I don't see how you can be surprised that the payment was higher. Perhaps your complaint is more with the manufacturer for not offering the same incentives but this doesn't warrant the 3 star review that was given. As one of the largest volume Alfa Romeo dealers in the country we pride ourselves on having a great atmosphere, low pressure and transparent sales process, and great deals. If you would like to discuss your visit further please reach out to Mike or Joe at 440-334-2155. Thank you.

June 04, 2022

These guys were patient, not pushy at all, and no one in the country showed me better prices. More

by CARLOSV
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Killiany
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Beaird
June 04, 2022

Chris from the service department made my experience easy. He was clear on the work being done and was very friendly. More

by ANBARILE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022

Excellent work, fast service, and cleaned my car afterwords which is a nice perk. Thank you! More

by ANDREW.E.HATFIELD21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022

Very accommodating for scheduling and very efficient in completing the service. The service manager spent time explaining the nature of the problem and how it was to be fixed. Overall an excellent service More

by RWSHIELDSJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hall
May 31, 2022

I am extremely happy to write a review for Doug and the dealership. My experience with them was absolutely the smoothest and flawless. From the very beginning to the very end of the transaction they have b More

by Elisa Collaro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael DeSalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Killiany
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2022

Very accommodating regarding scheduling service and very efficient in repair work. Service manager took time to explain the problem and answered all questions. An excellent service experience. More

by RWSHIELDSJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Hall
May 24, 2022

Fantastic experience getting my car serviced. Chris in the Service Dept. was great! He had all of my issues efficiently taken care and he even had my car sparkling clean when I pick it up! More

by valarie34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022

Jared is great as a sales person. Answered and explained relevant features. Low pressure but super on point and helpful. More

by Mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Janson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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