Alfa Romeo Fiat of Strongsville

Overall satisfied I am overall satisfied with the service at Diesels Direct and LOVE my new (used) truck. Jeremy was accommodating and even put the big red bow on the I am overall satisfied with the service at Diesels Direct and LOVE my new (used) truck. Jeremy was accommodating and even put the big red bow on the hood when I asked for it. Honestly he did seem annoyed some when an issue was found that needed resolved but they took care of it and all are happy! Their detail job was a little lacking though. I do recommend having a vehicle you are considering inspected thoroughly by someone reputable and who you trust, and that would be for any used vehicle from anywhere. More

Awesome Customer Service Chuck worked with me and the entire process was fast and very easy. I did not buy the most expensive vehicle on the lot, but I was treated as if I had Chuck worked with me and the entire process was fast and very easy. I did not buy the most expensive vehicle on the lot, but I was treated as if I had. I would definitely return for my next vehicle purchase Scott P. More

So awesome Don't mind how unfortunate looking my photo is. But I've been to a few dealerships. The workers there either look passed me, are rude, or take me for Don't mind how unfortunate looking my photo is. But I've been to a few dealerships. The workers there either look passed me, are rude, or take me for a real idiot. This dealership was very nice, clean, and professional. Everyone was very polite and helpful. And it was easy to find. Isaac is the fine young man that sold me my new car (which I'm absolutely in love with) and he was such a great help. So nice. So formal. So helpful. And made me very comfortable (I was super nervous) he helped me with just about every question you can think of, and more. I couldn't be more pleased with this experience. I've had nightmares about it in the past, and truly it was a wonderful experience. He also helped me switch my car stuff out from old to new. He's amazing. He went above and beyond. Go Isaac!!! Thank you again :) Financing was a breeze too. I believe his name was Mike. Super nice. So easy. Super helpful. I will recommend to my friends and family!!!! More

Pleasant My experience was pleasant and unpressured. Plenty of time to look over the vehicle. Great service. Sam Myers and the rest of the staff made it an enj My experience was pleasant and unpressured. Plenty of time to look over the vehicle. Great service. Sam Myers and the rest of the staff made it an enjoyable experience. More

Excellent expetience We had a wonderful experience buying a 2015 Chevy 2500 HD. Sam Myers was a great help with all of our needs and working out a great deal. Also finance We had a wonderful experience buying a 2015 Chevy 2500 HD. Sam Myers was a great help with all of our needs and working out a great deal. Also finance manager Mike Desalvo was great to work with as well. More

Very easy to work with! Thank you Chuck for all your help in purchasing our new truck. You were very knowledgable and very easy to work with. We appreciated the fact that yo Thank you Chuck for all your help in purchasing our new truck. You were very knowledgable and very easy to work with. We appreciated the fact that you were not a high pressure saleman. You aloud us to take our time to make sure the vehichle was right for us. Thanks again for all your help! More

Great customer service I found my experience with diesels direct to be a very pleasant one. No pressure, no hassles just great customer service. Highly recommend Diesels Dir I found my experience with diesels direct to be a very pleasant one. No pressure, no hassles just great customer service. Highly recommend Diesels Direct More

Everything people are afraid of in a used car dealer I bought a 2007 Ram 2500 Diesel in September 2016. When I arrived to see the truck (after a 4 hour drive) I noticed that their internet photos had con I bought a 2007 Ram 2500 Diesel in September 2016. When I arrived to see the truck (after a 4 hour drive) I noticed that their internet photos had conveniently missed an eight inch tear in the driver's seat (poorly repaired) and discovered that the tailgate wouldn't open. They gave some concessions on my trade in, so I bought the vehicle. Next, they lost some paperwork I signed at the dealership for transfer of title, not a huge deal, but inconvenient. Within six weeks I started to notice uneven tire wear in the front- turned out to be a bent axle housing, and the third party warranty they sold me wouldn't cover the repair. (5k to replace) The oil pan rusted through and leaks- upon closer inspection, it was temporarily repaired with JB Weld or similar product (my local dealer quoted $1800 to replace) Now, after owning the vehicle for just over 6 months, the entire rocker panel is rusty on both sides- seems unlikely that this would all happen in 6 months on a 10 year old truck. I will never buy another used vehicle after my experience with this organization. More

Great selection and accommodating staff It's hard to find a nice diesel truck, these guys have a great selection them. Double check the truck you like, and possible issues with them, cause t It's hard to find a nice diesel truck, these guys have a great selection them. Double check the truck you like, and possible issues with them, cause they are used diesel trucks after all. The staff is more than willing to give you the keys and let you take the truck around town to make sure you really do love it. I did have an issue with the truck I went there to get unfortunately, but they put me in a similar truck, driving off the lot in less than an hour and knocked a thousand off the sticker for the trouble. If you're looking to get a super cheap truck this probably isn't the place, they sell a lot of trucks and don't need to find someone trying to low ball an offer. So know what you want to spend and what you're looking for and I think you'll be happy with your results. I love my new (used) dodge cummins! More

Amazing and fast service Chuck is one of the best salesman I have ever had. Would highly recommend him and this dealership! Quick fast service from people that know there stuf Chuck is one of the best salesman I have ever had. Would highly recommend him and this dealership! Quick fast service from people that know there stuff! More