Alfa Romeo Fiat of Strongsville

Great Customer Service I sent an email inquiry for a stelvio and Jimmy responded to me via text within an hour. He gave me the best deal out there (trust me I shopped) and w I sent an email inquiry for a stelvio and Jimmy responded to me via text within an hour. He gave me the best deal out there (trust me I shopped) and we struck a deal within minutes. Did I mention this was all via text? Filled out credit app on their site and Mike the manager gave me a quick call to let me know I was approved and verified my information. Paper work was overnighted, I signed and sent it all back quickly and my Stelvio was delivered to me within a week. What makes this even more impressive is that I am located in NYC. I was skeptical at first I thought it was to good to be true, such great pricing and free shipping? To NYC? These guys did not disappoint. I cant thank Mike and Jimmy enough for their honest business, quick replies to all my questions and their all around great customer service. More

Trustworthy I drove from Michigan to pick up my Stelvio, everything was as we agreed on and as expected. Friendly and comfortable atmosphere. Documents were alrea I drove from Michigan to pick up my Stelvio, everything was as we agreed on and as expected. Friendly and comfortable atmosphere. Documents were already prepared and ready to be signed. NO GAMES. More

Best experience ever! I have to say it was the best experience ever, when I think back on every car purchase made. Not once did I feel pressured to make a decision. Jay and I have to say it was the best experience ever, when I think back on every car purchase made. Not once did I feel pressured to make a decision. Jay and everyone else was polite and friendly. I told Jay what I could afford and he presented me with available options. He made it so easy I couldn’t help but hug him before leaving. I have already referred two potential customers and have told them to ask for Jay. More

Fantastic experience Right from the start walking in I felt comfortable. No high pressure, just some basic questions and conversation. I told JT I had never seen or driven Right from the start walking in I felt comfortable. No high pressure, just some basic questions and conversation. I told JT I had never seen or driven an Alfa Romeo Stelvio and wanted to check it out. He was very educating and helpful the whole way through my purchase. I actually didn't buy that day and came back a couple times, and there was no hard core pressure for me to make a decision. More

Prompt and competent service I was very impressed with my first service experience with Alfa Romeo Strongsville. The day after calling service my Giulia was picked up at my reside I was very impressed with my first service experience with Alfa Romeo Strongsville. The day after calling service my Giulia was picked up at my residence and a loaner Giulia was dropped off. The car was promptly repaired and the following day my car was dropped off at my residence. I was very impressed by the promptness and professionalism of the service. More

Friendly, helpful and pressure free. Best experience I've had shopping for a car. Jimmy Z was extremely helpful, but also cut out the BS. I drove from Ann Arbor, MI and would do so again Best experience I've had shopping for a car. Jimmy Z was extremely helpful, but also cut out the BS. I drove from Ann Arbor, MI and would do so again to purchase a car from him and the folks at Alfa Romeo Fiat of Strongsville. More

best car buying experience you can ask for I have never before experienced a dealership that has put so much effort & care into making sure I was happy with my entire experience. They have been I have never before experienced a dealership that has put so much effort & care into making sure I was happy with my entire experience. They have been great through my last lease & that is why I am currently starting another. The service department has been more than helpful with everything & have gone out of their way to make all appointments convenient to me. I honestly cant say enough about the way i have been treated since the first day I walked through the door & that treatment just continues to improve. More

My visit to Alfa Romeo We had a great experience at this dealership. They were friendly and very informative. They found us the car what we exactly needed. Fantastic Car ! We had a great experience at this dealership. They were friendly and very informative. They found us the car what we exactly needed. Fantastic Car ! More

Extraordinarily Decent Automobile Dealer & Sales Staff I was pleasantly surprised with how decent the staff and Sales Person Mr. Jay Traner were. Absolutely did not demonstrate any pressure tactics. No gim I was pleasantly surprised with how decent the staff and Sales Person Mr. Jay Traner were. Absolutely did not demonstrate any pressure tactics. No gimmicks of usual car dealers who force you to come in, and make you commit to offers if purchasing the same day. No unsolicited emails or text messages or phone calls. Prompt communication to all my inquiries. I did not have to bargain one bit as the offer was perfect. They even purchased my BMW before the end of it's lease saving me more. Very knowledgeable of the vehicles. Highly professional behavior. This was the best experience I have ever had out of dozens of car purchase/leases I have been through, so much so I think I will be driving Alfa Romeos the rest of my life, with pleasure. More

Best dealer experience I've ever had. The real deal. I've purchased/leased MANY cars in my life and Alfa Romeo of Strongsville was EASILY the best experience I've ever had. I live about an hour away so a I've purchased/leased MANY cars in my life and Alfa Romeo of Strongsville was EASILY the best experience I've ever had. I live about an hour away so all the negotiating was done via e-mail (as I requested) and not once was Jim Zabielski pushy or wanting me to come in or talk on the phone. All communication was prompt and nothing was ambiguous. The deal we landed on for a new Stelvio was outstanding, so outstanding that I questioned if they were just trying to get us into the door only to be blindsided by something not discussed. We skeptically visited the dealership the following day and EVERYTHING we discussed was delivered, as promised. We also had a trade in which they were very fair with as well. There were a few after sales pieces remaining (equity checks etc) that were delivered in a timely and courteous manner. When we came back in two weeks after the sale to pick up some accessories I had ordered, we were treated the exact same way as if we were buying another car. Jim & Alfa Romeo of Strongsville's the real deal. Probably the only car buying experience that I truly felt like it was a fair negotiation and they were never there to attempt to take advantage of us. We will absolutely be back. More