Alfa Romeo Fiat of Strongsville

Jim Zabielski Sales Consultant There are no words that can describe his exceptional customer service and how comfortable he made us feel. Prices were reasonable. Visit him and you w There are no words that can describe his exceptional customer service and how comfortable he made us feel. Prices were reasonable. Visit him and you won't be dissapointed. He will try his best to get you results. Thank you for being so genuine, and I am looking forward to making another purchase with you! More

Most relaxing and enjoyable car purchase EVER When I first met Jimmy he promised me the easiest car buying experience and boy, did he deliver. Every single step of the way he was awesome. He fou When I first met Jimmy he promised me the easiest car buying experience and boy, did he deliver. Every single step of the way he was awesome. He found me the exact car I wanted, negotiated a more than fair price and made sure I was happy and well taken care of the entire process. The Financing and delivery process were a breeze. He has our business FOR LIFE. WE could not be happier. More

Very Patient I had a very tough and unique situation. Craig was extremely patient and willing to work with me. Let's say my deal brought a lot of drama. Long st I had a very tough and unique situation. Craig was extremely patient and willing to work with me. Let's say my deal brought a lot of drama. Long story short, should have just come here first. Next truck is definitely coming from these guys. Thanks Craig! More

Great guys to work with! I dealt with Chip Orlando during the purchase process for my Duramax. Chip was very helpful and incredibly approachable. If you get a chance to choose I dealt with Chip Orlando during the purchase process for my Duramax. Chip was very helpful and incredibly approachable. If you get a chance to choose your salesman, I recommend Chip and Stewart. Michael Desalvo made the finance portion simple and painless... most of the paperwork was all ready to go when I walked over. I highly recommend the above mentioned. Thanks Chip! 8.47 in the quarter! More

Bad experience with salman jimmy Bad salman I came in to look at a truck I saw on line came in talk to jimmy everything was cool they credit I was approved then the monthly note was Bad salman I came in to look at a truck I saw on line came in talk to jimmy everything was cool they credit I was approved then the monthly note was what I was expecting because me an him talk he ask me what I won’t to pay I told him so instead of trying to find something in my price range he give me attitude an telling me I am not ready an hang up on me I call back an talk to Supervisor An it wasn’t any better she just told me what I won’t to here to hang up It a bad dealership More

Fun and exciting! Jim in sales and Mike in finance are EXCELLENT, Check them out before going elsewhere. There was no pressure and they went beyond to accommodate my ne Jim in sales and Mike in finance are EXCELLENT, Check them out before going elsewhere. There was no pressure and they went beyond to accommodate my needs. For example I live in Central Illinois which is several hundred miles away and Jim made sure that the delivery was a smooth transaction. I will definitely refer my family members and friends. More

Purchase of vehicle via internet Chuck was great to work with over the phone and internet and Michael took care of the financing for me to move quickly on the purchase of the car. Chuck was great to work with over the phone and internet and Michael took care of the financing for me to move quickly on the purchase of the car. More

Upgrade First off, I love my truck. I have a few comments that I think will help this good dealership become a great dealership if considered. - I gave a pr First off, I love my truck. I have a few comments that I think will help this good dealership become a great dealership if considered. - I gave a price range upfront I wanted to be in to purchase a vehicle. After careful consideration of my options I decided I would go with this choice. When time came to sign paper work then and only then was I notified of the monthly payment, almost in a too late to turn back now scenario. Was not happy with being put on the spot. - I had discussions regarding the fact I had never owned a diesel before. I think a review of the vehicle I was buying along with features and maintenance do’s and don’ts would have been helpful. - when I was given the keys the truck had fuel tank filled and that’s it. Had a broken wiper blade which I took back and Jeremy himself corrected on the spot. There was 1/8 tank of DEF, should have been topped off. After one day the instrument panel stated I needed an oil change. Again I called and Jeremy scheduled this for me at no cost later that week. All in all a good experience as I was not left hanging but I think these are little things important to a customer that when addressed seems like they are taken for granted but when not done always have a bad impact. It is better to be accurate and detailed than quick and loose. Thank you. More

All around great exsperiance Couldn’t of made it happen without Jeremy great salesman, down to earth no pressure, stood by his word,was realistic of the situation with no BS told Couldn’t of made it happen without Jeremy great salesman, down to earth no pressure, stood by his word,was realistic of the situation with no BS told me what I could and couldn’t purchase based on financing and really made it an all around good purchase, it is the second truck I have bought from him and won’t be the last More