
Alexandria Volkswagen
Alexandria, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I came to the dealership only planning on browsing used cars. Pavel Mitryaev greeted me and answered all my questions. The following weekend I came back to the dealership to look at the new model Jettas cars. Pavel Mitryaev greeted me and answered all my questions. The following weekend I came back to the dealership to look at the new model Jettas and asked to see Pavel. He was very patient in answering all of my questions and guided me into a car that met my criteria. I'd request him again in the future when the times comes to make a new purchase. More
I purchased my CC in Jan. of this year. My salesman was very sweet & knew I had been going through a ruff patch with my old CC. It hadn't had some of the maintenance done, & had started having issues. Th very sweet & knew I had been going through a ruff patch with my old CC. It hadn't had some of the maintenance done, & had started having issues. The manager, Andrew, managed to find another CC Lux.. I put him through heck because the day before I was supposed to pick up I had a change of heart about the color of the car. I don't know how, but he managed to find the right car AGAIN! They still greet me with a smile whenever I come in. More
I had a good experience leasing a new car from Alexandria VW. After web inquiries with all dealers within the metro DC area via the internet, Alexandria VW offered the best prices for the specific car I wan VW. After web inquiries with all dealers within the metro DC area via the internet, Alexandria VW offered the best prices for the specific car I wanted. The salesman was friendly and patient to explain all the different options and financing available. He worked with me without pressuring me into something I just didn't need, or pull out some last minute gimmick or hidden fees. As a result, the sales process was smooth and remarkably uneventful, got the lowest price possible for the exact car I wanted, and so, had a pleasant overall experience. More
went to get my car appraised. looking to sell 6 yr old used jetta. i take the car in and wait while the used sales mgr inspects the car and takes for a spin. he comes back saying car's been in accideent used jetta. i take the car in and wait while the used sales mgr inspects the car and takes for a spin. he comes back saying car's been in accideent according to carfax. also notices hail damage on car. offers me $2g. that's pretty low but it is what it is. the pleasant part was as i was getting up to leave, another salesman that overheard the conversation tels me a story of how his daughter's car was damaged by hail, and if under comprehensive coverage, insurance should pay out for repair. i get on phone with the gecko and they said go get it fixed - all i have to pay is deductible. i'll get her fixed now, then go trade in or sell for more than $2g. or, try to go to fairfax vw at nighttime and hopefully one of their chump managers will not notice and give me $5g for it. More
Don't trade anything in and you will have good experience. I gave overall exp. 3 because their trade-in estimate of my car (the car that I purchased from them 6 months ago) was $3000 less than at experience. I gave overall exp. 3 because their trade-in estimate of my car (the car that I purchased from them 6 months ago) was $3000 less than at CarMax. Service department is great though. Overall no horror stories and that is good enough for me. More