Alexandria Volkswagen
Alexandria, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I purchased my CC in Jan. of this year. My salesman was very sweet & knew I had been going through a ruff patch with my old CC. It hadn't had some of the maintenance done, & had started having issues. Th very sweet & knew I had been going through a ruff patch with my old CC. It hadn't had some of the maintenance done, & had started having issues. The manager, Andrew, managed to find another CC Lux.. I put him through heck because the day before I was supposed to pick up I had a change of heart about the color of the car. I don't know how, but he managed to find the right car AGAIN! They still greet me with a smile whenever I come in. More
I had a good experience leasing a new car from Alexandria VW. After web inquiries with all dealers within the metro DC area via the internet, Alexandria VW offered the best prices for the specific car I wan VW. After web inquiries with all dealers within the metro DC area via the internet, Alexandria VW offered the best prices for the specific car I wanted. The salesman was friendly and patient to explain all the different options and financing available. He worked with me without pressuring me into something I just didn't need, or pull out some last minute gimmick or hidden fees. As a result, the sales process was smooth and remarkably uneventful, got the lowest price possible for the exact car I wanted, and so, had a pleasant overall experience. More
went to get my car appraised. looking to sell 6 yr old used jetta. i take the car in and wait while the used sales mgr inspects the car and takes for a spin. he comes back saying car's been in accideent used jetta. i take the car in and wait while the used sales mgr inspects the car and takes for a spin. he comes back saying car's been in accideent according to carfax. also notices hail damage on car. offers me $2g. that's pretty low but it is what it is. the pleasant part was as i was getting up to leave, another salesman that overheard the conversation tels me a story of how his daughter's car was damaged by hail, and if under comprehensive coverage, insurance should pay out for repair. i get on phone with the gecko and they said go get it fixed - all i have to pay is deductible. i'll get her fixed now, then go trade in or sell for more than $2g. or, try to go to fairfax vw at nighttime and hopefully one of their chump managers will not notice and give me $5g for it. More
Don't trade anything in and you will have good experience. I gave overall exp. 3 because their trade-in estimate of my car (the car that I purchased from them 6 months ago) was $3000 less than at experience. I gave overall exp. 3 because their trade-in estimate of my car (the car that I purchased from them 6 months ago) was $3000 less than at CarMax. Service department is great though. Overall no horror stories and that is good enough for me. More