Alexandria Volkswagen | Page 85

Sedeke was great. I worked with Sedeke last week when I was there to buy my 2015 Golf TDI S. The process took longer than I hoped it would (thus 4 stars instead of 5), I worked with Sedeke last week when I was there to buy my 2015 Golf TDI S. The process took longer than I hoped it would (thus 4 stars instead of 5), but Sedeke was very thorough and made sure I was aware of all the features in my new car. I recommend him and Alexandria VW to anyone looking for a smokin' deal on a car. I paid over $1000 less out the door here than what most other dealers were offering. More

Lease return I returned my lease with Sedeke Dunzo and he provided me with great service. Sedeke was very friendly and knowledgeable. When I'm ready to purchase my I returned my lease with Sedeke Dunzo and he provided me with great service. Sedeke was very friendly and knowledgeable. When I'm ready to purchase my next car I'm definitely coming to Alexandria Volkswagen to see Sedeke More

Frustrating experience What is supposed to be the most frustarting part of buying a car (the actual negotiating and purchase) was actually the easiest. 4 months after purch What is supposed to be the most frustarting part of buying a car (the actual negotiating and purchase) was actually the easiest. 4 months after purchasing, I get a $700 bill for excessive wear and tear on my lease. After asking two sales agents about my turn in, they both assured me that my car looked great and nothing looked excessive. I asked if I needed an additional inspection (it was my first lease with VW) and they said no. What seemed like foreshadowing, when I called the dealer to address this, my calls went unanswered and my messages unreturned. 8 months after purchasing, the finance/tag and title department continues to frustrate me. After my original tags and registration were lost in the mail, it took Deborah well over 4 months to address the situation. Numerous phone calls went unanswered, emails unreturned, and then there was the blame for having told me things previously, where there was no written record. After 4 months of waiting, her solution was for me to go to the DMV myself. Ummm, I could have done that 4 months ago. Fast forward 7 months, and I get a ticket for not having an inspection sticker on my car, which should have come from the dealer since it was a new car. Put a phone call in and am still waiting to hear back on what the dealer will do to remediate the sticker and the $50 ticket. It is impossible to get anyone on the phone at this dealer. I will definitely not be returning in the future. More

I agree, Sedeke Dunzo is great to work with! Great experience, found two used cars that fit my criteria. Sedeke was very informative and helped me understand the differences to find the best fit Great experience, found two used cars that fit my criteria. Sedeke was very informative and helped me understand the differences to find the best fit for me. Quick and easy process. More

Sedeke was awesome Sedeke was my sales person and he was great. Knowledgeable and helpful, it took less than a day from I met him to drive away my car. He also washed my Sedeke was my sales person and he was great. Knowledgeable and helpful, it took less than a day from I met him to drive away my car. He also washed my car inside and out for free. Very good after sale service More

Great Experience I had a great experience dealing with Ene Pakasaar, the financial consultant. She was very helpful throughout the entire process. Hopefully she will b I had a great experience dealing with Ene Pakasaar, the financial consultant. She was very helpful throughout the entire process. Hopefully she will be there when I buy my next car! More

Go to Bernie! Fantastic Service, and very helpful! Thank you Bernie!!!! This was an easy experience! I love my car! I was nervous but Bernie made me feel at ease an Fantastic Service, and very helpful! Thank you Bernie!!!! This was an easy experience! I love my car! I was nervous but Bernie made me feel at ease and helped me find exactly what I wanted. I am very happy with my purchase and will recommend family and friends to go to Bernie. I will be back to continue business. Thanks again Bernie!! More

my experience was pressure free the only way I would recommend this dealership is if ben Proctor is their salesman. He really has a pleasant personality and is very straight forward the only way I would recommend this dealership is if ben Proctor is their salesman. He really has a pleasant personality and is very straight forward More

Outstanding Service Experience Coming To Wes Greenway's Alexandria VW is a pleasure! The Staff from the Front Desk of the Service Area to the Service Advisor to Exiting the Door af Coming To Wes Greenway's Alexandria VW is a pleasure! The Staff from the Front Desk of the Service Area to the Service Advisor to Exiting the Door after the Service is completed are Professional and Time Sensitive. Recently I had to return on a day that snow was predicted for a recall that was suppose to take 3 hours. My appointment was for 9:00 AM. When I arrived, the staff was ready to begin! The appointment was completed in less than 3 hours and that was wonderful because the snowfall began and I wanted to get back home before the road conditions became too hazardous. Since I became the owner of a Volkswagen this past July,2014 I have returned to VW for a regular scheduled appointment and twice for 2 different recalls. Each time, the experience has been positive. I appreciate the Wireless Internet because as a Professional, I am able to complete work rather than simply sit and wait with nothing to do. However, if I did have free time, the fact there is a Shuttle to take customers to a nearby shopping area is also an added bonus. No one really wants to sit and wait for a vehicle anytime. However, if it has to be done, the staff of Alexandria Volkswagen makes sure it is time well spent. More

The best car purchasing experience. 2014 VW Tiguan. Great car purchasing experience at Alexandria VW. Chuck made sure I have the smoothest and least painful car purchase and he was able 2014 VW Tiguan. Great car purchasing experience at Alexandria VW. Chuck made sure I have the smoothest and least painful car purchase and he was able accomplish it. He is very knowledgable, straight to the point and most professional sales associate I had ever dealt with. Andy Benone structured the most suitable lease option what met my special lease criteria. Yong in business office was very descriptive and made sure I'm aware of all the details of my lease contract. Highly recommended dealer very knowledgeable and professional employees. More