Alexandria Volkswagen

excellent buying experience Just bought my Jetta from them 2 days ago. They didn't flood me with unwanted emails. When requested with price quote, Katherine Carmon always gave Just bought my Jetta from them 2 days ago. They didn't flood me with unwanted emails. When requested with price quote, Katherine Carmon always gave straight forward answers in a timely manner. They are honest and honored their fabulous price, unlike some other dealers. My transaction was extremely smooth as well. It is an excellent buying experience for me. I would definitely recommend them to my friends. More

Alexandria VW was great to work with. Leased a 2016 VW Jetta and both Brett in Sales and Ene in the Finance Dept. were a pleasure to deal with. Both were very easy-going and straightforwar Leased a 2016 VW Jetta and both Brett in Sales and Ene in the Finance Dept. were a pleasure to deal with. Both were very easy-going and straightforward in describing the car and the transaction. More

Great Sales Associates. I recently went to this dealership to exchange my VW CC. I met with Fred Fon and he was a great sales associate. He made sure that I was completely ha I recently went to this dealership to exchange my VW CC. I met with Fred Fon and he was a great sales associate. He made sure that I was completely happy with the whole process and that I left with a smile over my purchase. I highly suggest that others come here. They were eager and willing to help me in any way possible. More

Great customer service Gary was so helpful with the leasing process and Bernie was so helpful with the finances. They both made everything simple, fast, and made my experien Gary was so helpful with the leasing process and Bernie was so helpful with the finances. They both made everything simple, fast, and made my experience a wonderful one. I would recommend this dealership to everyone. They are so friendly and have overall great customer service. More

Great service department Whenever I need service on my Jetta, I go to Tracy at Alexandria VW. Her knowledge and friendliness makes me feel comfortable and appreciated. I highl Whenever I need service on my Jetta, I go to Tracy at Alexandria VW. Her knowledge and friendliness makes me feel comfortable and appreciated. I highly recommend Alexandria VW for service. Keep up the good work! More

One star not accurate--negative stars for this dealership The dealer I worked with, Bernard B., conned me into leasing a front-wheel drive when I explicitly went to lease a 4motion. We went for a test drive The dealer I worked with, Bernard B., conned me into leasing a front-wheel drive when I explicitly went to lease a 4motion. We went for a test drive and he asked me how it felt, being it was AWD, etc., then after changing the color selection, it turns out I got a FWD but did not know it until it was too late. I explicitly asked whether the one in the new color was AWD and he said yes. My fault for not inspecting what he gave me more carefully, but I never expected someone would do that to a customer. I hope he has since been fired. What a nasty place to do business. I will never go back to the Alexandria VW dealership. More

Very knowledgeable; Helpful Recently I recently visited the Wes greenway volkswagen dealership in Alexandria. I'm looking to purchase a new car so I'm checking various dealership Recently I recently visited the Wes greenway volkswagen dealership in Alexandria. I'm looking to purchase a new car so I'm checking various dealerships. A nice sales rep named Clarence helped me. He proved to be very knowledgeable about your inventory and was able to answer all of my questions. I will definitely recommend Clarence and the dealership to my friends and family! More

Best Service Department I seldom write reviews but this is important for me to share. Alexandria VW is the furthest from my home within a 15 mile radius but I decided to giv I seldom write reviews but this is important for me to share. Alexandria VW is the furthest from my home within a 15 mile radius but I decided to give them a try after experiencing the commonly rotten experience at the nearby dealerships. The whole experience from appointment making to waiting room to checkout out was seamless. They are so efficient that the appointment took exactly the estimated time even though I was late showing up. I am more than a satisfied customer. More

Awesome service Fred made my car buying experience awesome. He listened, he CARED what I wanted, and did not pressure me. I am SO EXCITED for my beautiful beetle. Fred made my car buying experience awesome. He listened, he CARED what I wanted, and did not pressure me. I am SO EXCITED for my beautiful beetle. I feel like he covered all the bases with me and I knew exactly what I was getting and it exceeded my expectations. Thanks VW! More