Alexandria Volkswagen

Excellent service!!! first experience at this dealership. Dealt with Tracy who was friendly, knowledgeable and professional. Everything was completed as promised and overa first experience at this dealership. Dealt with Tracy who was friendly, knowledgeable and professional. Everything was completed as promised and overall a very positive experience. Definitely will be back. More

Excellent Service Department I have a Diesel Jetta. I am seriously disgusted with the Volkswagen Corporation for intentionally manipulating emmsions controls of desisl engines. I have a Diesel Jetta. I am seriously disgusted with the Volkswagen Corporation for intentionally manipulating emmsions controls of desisl engines. The Service Department and Service Personel representing VW at Wes Greenway Alexandria Volkswagen has partcally restored my faith in VW with their outstanding service. Tracy Martin, Service Representative, is the STAR in the Service Department, at Wes Greenway Alexandria VW Dealership. Tracy's vast knowledge of the product line and her expertise in repair and warranty work make her the go to Service Rep. Communication and explaining your service needs as well as, alternatives available to the customer are just one of Tracy's many strengths. Have a question, she will answer it. If she doesn't know the answer, she immediately gets the person who is the expert and get the answer and à resolution fot you. Need service, had difficulty with a Service Representative in the past, call Tracy. Even if you do not have a VW, call Tracy. More

Great Service I bought a 2016 GTI yesterday after working with Fred and the process was very smooth and surprisingly quick for a car dealership. I arrived at around I bought a 2016 GTI yesterday after working with Fred and the process was very smooth and surprisingly quick for a car dealership. I arrived at around 3pm and was driving off the lot by 7. Ene was also very helpful in informing me on all the credit information in front of me. I'd recommend! More

Great deal at VW We had a really great experience buying our second car. We had a nice British guy named Gary serve us, and it went really well. He was knowledgeable a We had a really great experience buying our second car. We had a nice British guy named Gary serve us, and it went really well. He was knowledgeable and answered our questions well. Very happy with the deal he worked out for us and he even gave us a new USB cable for the appconnect system. Really recommend this place, everyone seems really nice. More

Pleasurable Experience I brought a brand new JETTA a couple of months ago and my credit wasn't good but Nadine spent all day with me she showed me a thousand cars. We went o I brought a brand new JETTA a couple of months ago and my credit wasn't good but Nadine spent all day with me she showed me a thousand cars. We went on alot of test drives till I felt bad, but she said it's ok this is my job, and I want u to be happy when u leave here.... so if u looking for a car and not sure of things she is the way to go!!! There was know pressure to buy I told her my budget and I LOVE MY BRAND NEW JETTA!!! More

Highly Recommend!! Staff was very friendly and helpful. Went in knowing exactly what I wanted and they provided it. I was pleased with the whole process and how smooth Staff was very friendly and helpful. Went in knowing exactly what I wanted and they provided it. I was pleased with the whole process and how smoothly everything went. I will definitely buy from them in the future and would highly recommend to my friends and family! More

Go with Harry Had a down to earth and enjoyable experience buying new with the considerate and professional Harry Wright. If you're looking for no spin and pressur Had a down to earth and enjoyable experience buying new with the considerate and professional Harry Wright. If you're looking for no spin and pressure, recommend you ask for Harry Wright. More

Great car buying experience Purchased 2015 Mercedes GL 450. Had a great car buying experience. Thanks to Katherine Carmon, the car buying process was swift. The deal was closed s Purchased 2015 Mercedes GL 450. Had a great car buying experience. Thanks to Katherine Carmon, the car buying process was swift. The deal was closed swiftly, and Katherine was helpful in getting us the deal we were looking for. Highly recommend Alexandria VW and Katherine. I will be back for any future car buying needs. More

Will never do business with this company Called because I was interested in purchasing a car from your dealership, unfortunately the salesman I spoke to did not want to do business with me. H Called because I was interested in purchasing a car from your dealership, unfortunately the salesman I spoke to did not want to do business with me. He told me that they don't do business ANY business over the phone which is unheard of because every car I have ever purchased was over the phone. He also informed me that your dealership only has ONE salesman for the entire dealership, and wouldn't allow me to speak with anyone else! I feel sorry for anyone who feels the need to business with your dealership. In any case I will be making it a point to make sure people know what to expect before doing business with your company. Part 2: Ok so I was finally able to get in contact with another salesman who was actually willing to work with me. Finally just when I thought I was wrong about what I said I get a call back to tell me that due to my review his manager was telling him not to do business with me until I took down this review! So instead of trying to gain my business and rectify the original problem they instead pushed me away and earned another poor review! You would think the manager would take the time to call me to speak to me personally about the situation instead he sends messages through his salesman. No wonder why this dealership is so poorly rated. More

Excellent Car-Buying Experience! Kat was incredibly knowledgeable and a pleasure to work with. I purchased a 2016 Golf SE TSI and couldn't be happier! Thanks Alexandria VW! Kat was incredibly knowledgeable and a pleasure to work with. I purchased a 2016 Golf SE TSI and couldn't be happier! Thanks Alexandria VW! More