Alexandria Volkswagen

Excellent Customer Service Experience Bought a new Golf from this dealership. The sales agent, Mr. Campbell, was knowledgeable, patient, and very professional. The purchase was the most pl Bought a new Golf from this dealership. The sales agent, Mr. Campbell, was knowledgeable, patient, and very professional. The purchase was the most pleasant customer experience we've had in several months. More

Excellent service and customer care from Fred Fred Fon worked with my wife and I in purchasing our 2017 Jetta. He was very knowledgeable about the product and was patient with us. He was a real pl Fred Fon worked with my wife and I in purchasing our 2017 Jetta. He was very knowledgeable about the product and was patient with us. He was a real pleasure and I would recommend him if you are looking to buy a new car. More

Alexandria. VW Service Department; Provides Great Service Went to the dealers who specialize in VW to diagnosis a service problem a non VW couldn't answer. "Oil pressure is Low" keep coming on every few minut Went to the dealers who specialize in VW to diagnosis a service problem a non VW couldn't answer. "Oil pressure is Low" keep coming on every few minutes, quite alarming to hear this loud beeping tell you to turn off your car oil pressure is low. Only to check & the oil is full. after wasting two hour and $$$ to be told "No codes found unable to duplicate in shop. Really two hour you worked on my car & could not diagnosis a serious issue and could not find anything. Less than 1 minute after leaving this annoying Low oil beeping is back, all the way for the next 20 miles. I felt they plug my car up to the reader whatever the machine told them made NO attempt to help me the Oil Pressure Low warning, was the reason I was there. I spoke with the manager Alfred a day later about my experience, and he was shocked and offer to help fix the car issue, but require having the car more than two hours. After he took over I got a loaner for 4 days and they fixed the problem & also other problems I was unaware of. My car is running amazing again. I rarely write any reviews but Alfred went above and beyond to help with my problems & now I have the highest appreciation for Alexandria VW. Many thanks to Alfred 7 the Service department. Many Thanks Again Shawnclive More

Katherine Carmon +++++ Katherine Carmon from Internet Sales was very professional. Experience was stress free and straight forward. She answered all my questions and did not Katherine Carmon from Internet Sales was very professional. Experience was stress free and straight forward. She answered all my questions and did not try to up sell me into something I did not want More

Buying a new car I just purchased a car yesterday at Alexandria Volkswagen. My salesman Ferd Fon was the greatest salesperson to deal with. He was so honest and help I just purchased a car yesterday at Alexandria Volkswagen. My salesman Ferd Fon was the greatest salesperson to deal with. He was so honest and helpful. I would recommend Fred and Alexandria Volkswagen to anyone looking to buy a car. Thank you Fred haDra Mohammed More

We couldn't have asked for a better experience! We were looking for VW SUV and Brett Alexander, Sales Associate was helping us choosing the car that fit our need. Brett was helpful, patient and rec We were looking for VW SUV and Brett Alexander, Sales Associate was helping us choosing the car that fit our need. Brett was helpful, patient and receptive answering numerous questions we had, was kind, courteous and very knowledgeable of all aspects of the vehicle. No pressure on an immediate decision on purchasing the vehicle making our car buying experience the best ever. We even changed our mind on the vehicle and options, and Brett friendly walked us through our new decision. The transaction was conducted with efficiency and respect and the outcome was agreeable in all respects. We couldn’t have asked for a better experience! Ene Pakasaar, Finance Manager demonstrated the first class professional business. It was a great pleasure to work with Ene as well. More

Great Expeience Always Steve makes this process so easy. He keeps you up to date on progress and is helpful when looking at repair options. He is honest and reliable. Steve makes this process so easy. He keeps you up to date on progress and is helpful when looking at repair options. He is honest and reliable. More

Excellent Buying Experience John Stackhouse is the greatest. Didn't play games, honest and helpful. I recommend John and Alexandria Volkswagen. You will be happy. Excellent price John Stackhouse is the greatest. Didn't play games, honest and helpful. I recommend John and Alexandria Volkswagen. You will be happy. Excellent price!!!! Thank you! More

Great experience I hate buying cars. Hate it. Avoided it for about eight years, but then had to buy one -- and worked with Clarance at Alexandria VW. He was pleasan I hate buying cars. Hate it. Avoided it for about eight years, but then had to buy one -- and worked with Clarance at Alexandria VW. He was pleasant, professional, and gave us a fair deal on a great car. I'd actually do it again. Can't recommend him highly enough. More

Great Experience Katherine helped me from beginning to end and was wonderful. The costs were upfront and honest, not to mention the lowest around. The process was ea Katherine helped me from beginning to end and was wonderful. The costs were upfront and honest, not to mention the lowest around. The process was easy and quick. I would go back in a heartbeat. More