Alexandria Volkswagen

Alexandria. VW Service Department; Provides Great Service Went to the dealers who specialize in VW to diagnosis a service problem a non VW couldn't answer. "Oil pressure is Low" keep coming on every few minut Went to the dealers who specialize in VW to diagnosis a service problem a non VW couldn't answer. "Oil pressure is Low" keep coming on every few minutes, quite alarming to hear this loud beeping tell you to turn off your car oil pressure is low. Only to check & the oil is full. after wasting two hour and $$$ to be told "No codes found unable to duplicate in shop. Really two hour you worked on my car & could not diagnosis a serious issue and could not find anything. Less than 1 minute after leaving this annoying Low oil beeping is back, all the way for the next 20 miles. I felt they plug my car up to the reader whatever the machine told them made NO attempt to help me the Oil Pressure Low warning, was the reason I was there. I spoke with the manager Alfred a day later about my experience, and he was shocked and offer to help fix the car issue, but require having the car more than two hours. After he took over I got a loaner for 4 days and they fixed the problem & also other problems I was unaware of. My car is running amazing again. I rarely write any reviews but Alfred went above and beyond to help with my problems & now I have the highest appreciation for Alexandria VW. Many thanks to Alfred 7 the Service department. Many Thanks Again Shawnclive More

Katherine Carmon +++++ Katherine Carmon from Internet Sales was very professional. Experience was stress free and straight forward. She answered all my questions and did not Katherine Carmon from Internet Sales was very professional. Experience was stress free and straight forward. She answered all my questions and did not try to up sell me into something I did not want More

Buying a new car I just purchased a car yesterday at Alexandria Volkswagen. My salesman Ferd Fon was the greatest salesperson to deal with. He was so honest and help I just purchased a car yesterday at Alexandria Volkswagen. My salesman Ferd Fon was the greatest salesperson to deal with. He was so honest and helpful. I would recommend Fred and Alexandria Volkswagen to anyone looking to buy a car. Thank you Fred haDra Mohammed More

We couldn't have asked for a better experience! We were looking for VW SUV and Brett Alexander, Sales Associate was helping us choosing the car that fit our need. Brett was helpful, patient and rec We were looking for VW SUV and Brett Alexander, Sales Associate was helping us choosing the car that fit our need. Brett was helpful, patient and receptive answering numerous questions we had, was kind, courteous and very knowledgeable of all aspects of the vehicle. No pressure on an immediate decision on purchasing the vehicle making our car buying experience the best ever. We even changed our mind on the vehicle and options, and Brett friendly walked us through our new decision. The transaction was conducted with efficiency and respect and the outcome was agreeable in all respects. We couldn’t have asked for a better experience! Ene Pakasaar, Finance Manager demonstrated the first class professional business. It was a great pleasure to work with Ene as well. More

Great Expeience Always Steve makes this process so easy. He keeps you up to date on progress and is helpful when looking at repair options. He is honest and reliable. Steve makes this process so easy. He keeps you up to date on progress and is helpful when looking at repair options. He is honest and reliable. More

Excellent Buying Experience John Stackhouse is the greatest. Didn't play games, honest and helpful. I recommend John and Alexandria Volkswagen. You will be happy. Excellent price John Stackhouse is the greatest. Didn't play games, honest and helpful. I recommend John and Alexandria Volkswagen. You will be happy. Excellent price!!!! Thank you! More

Great experience I hate buying cars. Hate it. Avoided it for about eight years, but then had to buy one -- and worked with Clarance at Alexandria VW. He was pleasan I hate buying cars. Hate it. Avoided it for about eight years, but then had to buy one -- and worked with Clarance at Alexandria VW. He was pleasant, professional, and gave us a fair deal on a great car. I'd actually do it again. Can't recommend him highly enough. More

Great Experience Katherine helped me from beginning to end and was wonderful. The costs were upfront and honest, not to mention the lowest around. The process was ea Katherine helped me from beginning to end and was wonderful. The costs were upfront and honest, not to mention the lowest around. The process was easy and quick. I would go back in a heartbeat. More

Excellent service from the start to end ? Excellent service right from my first call to them until the final purchase. At Alexandria VW, I mostly interacted with a very kind and generous ? Excellent service right from my first call to them until the final purchase. At Alexandria VW, I mostly interacted with a very kind and generous sales person named Gary Campbell. As I did not have car to visit the dealership, he picked me and my wife up from the nearest metro station. He guided me through the entire process of selecting and buying the vehicle. Gary is well knowledgeable about the he was selling as well as cars in general and knew exactly what I was looking for. The most important thing was he made me feel comfortable to go ahead with my choice and did not try to trick me what a typical sales person would have tried to do. Last but not the least, what I felt was the dealership valued me as a part of their business without any tricks. Moreover, the car I purchased is in excellent conditioned and was handed over to me in as new condition. I would highly recommend Alexandria VW and Gary if anybody is looking for a used or new vehicle. More

excellent buying experience Just bought my Jetta from them 2 days ago. They didn't flood me with unwanted emails. When requested with price quote, Katherine Carmon always gave Just bought my Jetta from them 2 days ago. They didn't flood me with unwanted emails. When requested with price quote, Katherine Carmon always gave straight forward answers in a timely manner. They are honest and honored their fabulous price, unlike some other dealers. My transaction was extremely smooth as well. It is an excellent buying experience for me. I would definitely recommend them to my friends. More