Alexandria Volkswagen

Great customer service Zjamonte is the sales associate that helped us from the minute we walked in until we drove off with our new car. He was very friendly and exceptional Zjamonte is the sales associate that helped us from the minute we walked in until we drove off with our new car. He was very friendly and exceptionally helpful. He worked hard with us until we were able to get a deal that we are happy with. Thank you! More

Alexandria VW Dealership has high volume inventory on CPO VWs. Prices are good to fairly priced. Z was a courteous professional sales rep. Followed up after sales t Dealership has high volume inventory on CPO VWs. Prices are good to fairly priced. Z was a courteous professional sales rep. Followed up after sales to ensure customer satisfaction. More

Great Experience with Zjamonte! We had an excellent buying experience with Zjamonte. We obtained a fair price from the dealership and we received clear, consistent, and attentive se We had an excellent buying experience with Zjamonte. We obtained a fair price from the dealership and we received clear, consistent, and attentive service from Zjamonte throughout the test drive and price negotiation process. After the purchase, Zjamonte repeatedly followed up with helpful answers to questions about the vehicle. We would definitely shop at Alexandria Volkswagen again. More

Great service We had a great buying experience with Sami. Everything went so smoothly and we left with the car we wanted. Thank you Alexandria Volkswagen and Sami f We had a great buying experience with Sami. Everything went so smoothly and we left with the car we wanted. Thank you Alexandria Volkswagen and Sami for a wonderful car buying experience. More

Thank You Zjamonte! We had the BEST experience at Alexandria VW with Z Hamlet! He was very professional from the first phone call to the moment we drove away in our new T We had the BEST experience at Alexandria VW with Z Hamlet! He was very professional from the first phone call to the moment we drove away in our new Tiguan! Z went above and beyond to make our dream come true for our expanding family and we are so thankful! He is such a personable and likable person, every step of the process was able to be done with ease. We will refer ALL our family and friends to Z...we know they will be taken care of! THANK YOU! -Steve and Amanda- More

Great service! I recommend Brett and Garry! Excellent customer service! Leasing for the third time so 6 years so far with them. Love my new vw 2019!! I recommend Brett and Garry! Excellent customer service! Leasing for the third time so 6 years so far with them. Love my new vw 2019!! More

Deceptive prices, forced financing, and mechanical problems I bought a CPO VW TDi Sportwagon from Alexandria VW in February 2019, and nothing went right with the purchase. First, when sitting down to start the I bought a CPO VW TDi Sportwagon from Alexandria VW in February 2019, and nothing went right with the purchase. First, when sitting down to start the purchase, I was told the sticker did not include a $900 "CPO fee." The salesperson claimed "all CPO dealers charge this fee," but having done some shopping at other dealers I knew this wasn't true - got them to drop this pretty quickly. Next, I was told that they'd only honor the price if I purchase with VW financing. After more negotiating they said, "OK, we'll do a cash sale, but will still need to run a credit check." When I sit down to sign the paperwork, they'd already setup the loan application. I caved, took the loan, and paid it off a ~10 days later when I got the first statement from VW Credit. In the end this was a minor cost - about $15 in finance charges - but I didn't appreciate the dealer's strong-arm tactics. Finally, while on the drive home (first highway drive in this car), I noticed a vibration in the steering wheel. Before I got home the check engine light was on, and I noticed a storage compartment was full of water! So much for the dealer's "100+ point CPO inspection." More

Excellent Service Came in looking for a car and Zjamonte set us up instantly. A few hours later we were driving away in our own car. He always explained everything thro Came in looking for a car and Zjamonte set us up instantly. A few hours later we were driving away in our own car. He always explained everything throughly. More

Thanks for everything Robert did at my deal This was a very presant car shopping experience day ago. Just within 2 hours I quickly made up of mind to buy a pre-owned one simply because of their This was a very presant car shopping experience day ago. Just within 2 hours I quickly made up of mind to buy a pre-owned one simply because of their huge variedy inventory celections, all convining introduction for products I targeted and drive tried. I was especially impressed of the top services provided by Robert G Dent JR, only with whose professional guide then could we bought the car bringing me so much satisfaction all in price, type and its quality confidence as well. Once again THANK YOU ALEXANDRIA VW. More

Treated woman horribly Sent a 21 year college girl and Mother to dealership to buy car we picked out Went through all paperwork 5 hours The head sales Manager sold the car Sent a 21 year college girl and Mother to dealership to buy car we picked out Went through all paperwork 5 hours The head sales Manager sold the car out from under us while the sales reps was waiting for for financeing to go through. Than he would not speak or answer the phone RUDE, UNPROFESSIONAL, TREATED US HORRIBLY HE SHOULD BE FIRED He would not even talk to her knowing she was totally upset 😡 WORST CAR DEALERSHIP EXPERIENCE EVER head sales manager would not even speak to the girl treated her like she did not exist after being there 5 hours More