Alexandria Volkswagen

Best experience leasing I worked with Sami today to lease a 2019 tiguan and had a great experience! He was very helpful and worked tirelessly to get me a great deal. I took t I worked with Sami today to lease a 2019 tiguan and had a great experience! He was very helpful and worked tirelessly to get me a great deal. I took the truck on a test drive and fell in love with it. He was not overly aggressive and seemed as though he really wanted to make sure i was satisfied with my decision. At the end of the day, he made sure i understood all of the features and told me to call him if i had any questions. I would definitely go back to this dealership to get another vehicle. Their customer service was amazing! More

Sami was an absolute pleasure to deal with!!! I would highly recommend him to anyone looking for a vehicle. He’s intelligent, personable, and represents your best interests. I would highly recommend him to anyone looking for a vehicle. He’s intelligent, personable, and represents your best interests. More

Above and beyond Was visiting DC recently and wanted to have my daughters VW Tiguan looked over as she is moving from the area and I wanted to make sure brakes and res Was visiting DC recently and wanted to have my daughters VW Tiguan looked over as she is moving from the area and I wanted to make sure brakes and rest of care were all ok. I assumed that with 46,000 miles on the car that the brakes were close to needing replacement- I was prepared to have that work done. Scheduling the service was as easy as it gets, did that online the night before and had plenty of options to work with for times. I also reserved an Enterprise rental car, figuring the service would be most of the day and didn't want to wait there. When I showed up in the morning, was greeted by the staff who took the car to the service area. I then met with the service advisor, Rick Collins and explained what I was there for. Rick was amazing- advised that the brakes, even at 46k might be fine but that he would get the car in and have it looked at and advise from there. About an hour later, Rick advised me that they did a multi-point inspection on the car. Brakes were only 2/3 worn - nothing advised. They found two pieces of metal in one tire- but were able to remove and did not need further repair (no leak). They advised a couple of service items likely to be needed in the next 12 months or so- but nothing today. They brought the car out of the service area- all washed and looking great- and handed me an invoice summary- NO Charge! That is what I call above and beyond- would recommend this dealership to anyone based on the way I was treated. More

Great experience! Sami did a great job explaining everything to me and getting the best option for me. Will definitely recommend and go there for future purchases Sami did a great job explaining everything to me and getting the best option for me. Will definitely recommend and go there for future purchases More

Thorough service Hadley T. and Jasmin M. were thorough in ensuring that the process was professional, smooth, and relatively seamless. I asked many questions, but they Hadley T. and Jasmin M. were thorough in ensuring that the process was professional, smooth, and relatively seamless. I asked many questions, but they were patient and didn’t seem to get annoyed. More

Over and Beyond Service Department There are only two words to express the way in which the service department handled my issue. "over and Beyond" Rick accomodated me without an appoint There are only two words to express the way in which the service department handled my issue. "over and Beyond" Rick accomodated me without an appointment and made me feel like I was the only customer. Even though they were extremely busy. Thanks again for going above and beyond. B. Powell Accokeek MD 20607 More

Reassured from the Get-Go You can buy a VW at any number of VW dealerships in the DC metro area - for me, what separates one from the other is having a relationship built on TR You can buy a VW at any number of VW dealerships in the DC metro area - for me, what separates one from the other is having a relationship built on TRUST. Sami gave me that from the initial handshake. Would recommend, he's a knowledgeable straight shooter who represents the brand well. More

Overall Pleasant Experience Buying a car at Alexandria VW was a pleasant experience thanks to our sales representative, Sami. Despite him closing deals with several customers, we Buying a car at Alexandria VW was a pleasant experience thanks to our sales representative, Sami. Despite him closing deals with several customers, we never felt neglected. Thanks! More

Great car! Thanks Sami! Alexandria VW has a great inventory and great service. I worked with Sami who helped me understand leasing options and I left the same day with the VW Alexandria VW has a great inventory and great service. I worked with Sami who helped me understand leasing options and I left the same day with the VW GTI I wanted. I have never leased a car but am so happy Sami worked with me and I got my car. More

Multiple VW’s because of the service department Have purchased 4 VW’s from this dealership because of the excellent service department. We live in MD but drive to VA because every person in service Have purchased 4 VW’s from this dealership because of the excellent service department. We live in MD but drive to VA because every person in service is pleasant, on schedule, work quickly and treat us with respect. Thank you f9 providing the level of customer service that will always get 5 stars from me. More