Alexandria Volkswagen
Alexandria, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 874 reviews
Great experience with Sedeke Had a great experience with Sedeke who was very knowledgeable. He made the process very smooth and efficient. Will definitely be back when we go to pu Had a great experience with Sedeke who was very knowledgeable. He made the process very smooth and efficient. Will definitely be back when we go to purchase another car! More
Bernie was the best car salesman I've ever worked with! Last week I purchased a new Jetta at Alexandria VW. I worked with Bernie and he helped me find my dream car! Bernie made the experience extremely enjo Last week I purchased a new Jetta at Alexandria VW. I worked with Bernie and he helped me find my dream car! Bernie made the experience extremely enjoyable. As a young female customer, I was really nervous about having a "typical car buying experience" where I felt taken advantage of or hassled. The experience I had was the opposite of that. Bernie never pressured me, let me take my time deciding, gave me helpful tips/information and was very kind. I am so pleased with my experience and thankful for Bernie and all of his guidance! I will definitely be recommending Bernie and Alexandra VW to friends and family. More
Bernard Beaumont, the sales associate, was excellent. Alexandria VW is very convenient location. Our sales representative, Bernie, provided first rate, professional service without being aggressive. The Alexandria VW is very convenient location. Our sales representative, Bernie, provided first rate, professional service without being aggressive. The financing part was much more convoluted. While we have a nearly perfect FICO score, no one could tell us how or who could get the advertised 1.9% rate. Since you partner with finance companies and do not offer financing directly from VW your rates are non-competitive. Also, your after purchase service packages should be presented in written form prior to the actual purchase so the customer sees all the options up front, especially because the VW warranty is so comprehensive.. Finally, the Tiguan is a very well made car. More
Maria was amazing to work with. I bought a car and Maria my salesperson was the best to work with. Thank you for all the help. I will come back here again. I bought a car and Maria my salesperson was the best to work with. Thank you for all the help. I will come back here again. More
No Hassle, Pressure Free Car Buying Experience I don't usually feel compelled to write a review unless I get superior customer service or poor customer service. In this instance, my wife and I had I don't usually feel compelled to write a review unless I get superior customer service or poor customer service. In this instance, my wife and I had a flawless and smooth car buying experience. When we stepped onto the lot, we originally wanted to look at a 2019 VW Atlas. We quickly realized that was too big of an SUV and opted to look at the 2019 VW Tiguan SE. We were met by Brett Alexander, who was friendly, courteous, and knowledgeable. He knew the ins and outs of the vehicle and was able to quickly answer any question that we threw at him. We took the vehicle for a test drive and quickly knew we liked the SUV though we didn't want to make a quick and hasty decision without looking at a few other types of cars first. Brett ran over the numbers with us, and even though we thought he gave us a great deal, we weren't quite ready to buy that day without looking at competitors. Though I am sure Brett wanted us to buy the car that day, he didn't pressure us and didn't try to solicit us in the following days. Having bought a few cars in the past, that's not something that I am used to, and it was a nice change of pace. After we looked at competitors, we quickly realized we wanted the 2019 Tiguan and called Brett two days later. It was quick and efficient process. From test driving the vehicle again, negotiating my trade-in, going through finance, and driving off in our brand new SUV, we were in and out within an hour and a half! Also, a shout-out to Joe (I think that was his name) in Finance. He was extremely friendly and knowledgeable regarding the finance questions. He didn't pressure me into buying any of the additional add-ons. He just presented me with all of the additional options and broke the prices down and how they would affect my payments. Bottom line, it was a pressure free, easy car buying experience. Exactly the way it should be More
Thanks madam maria Nice and great to work with this dealer ship they make it easy for thanks for madam marria she was very helpful and great conversation and she make e Nice and great to work with this dealer ship they make it easy for thanks for madam marria she was very helpful and great conversation and she make easy for me thank so much More
Buying a used VW I worked with Brett Alexander and he did an incredible job of making me feel comfortable, safe and competent. He helped me learn what I didn’t know an I worked with Brett Alexander and he did an incredible job of making me feel comfortable, safe and competent. He helped me learn what I didn’t know and respected my knowledge coming into the process. It was a smooth day of examining, test driving, price strategizing and purchase. I would definitely recommend this place to anyone. More
My visits are always quick and successful Great People, great Service. I like visiting Alexandria VolksWagen dealership since they value my time and always trying to make a deal possible at lo Great People, great Service. I like visiting Alexandria VolksWagen dealership since they value my time and always trying to make a deal possible at lowest amount of time More
Great experience! Sedeke Dunzo was with us every step of the way. He was a very friendly and answered all of our questions patiently. He took time to explain everything Sedeke Dunzo was with us every step of the way. He was a very friendly and answered all of our questions patiently. He took time to explain everything to us and treated us like longtime friends. Prices online reflected Dealership prices, so there were no surprises. Sedeke even informed us of a deal they had on the specific car we were looking at. Overall, this was a great experience! More
Customer service by Sedeke This was my first car buying experience. Sedeke provided a wonderful sales experience. He patiently answered all of our questions with a smile on his This was my first car buying experience. Sedeke provided a wonderful sales experience. He patiently answered all of our questions with a smile on his face and worked very hard to ensure we had all the information we needed. I would definitely refer my friends and family to Sedeke. He made the car buying process seamless. I have been to other VW dealerships, and Sedeke made the experience at Alexandria VW the best. More