Alexandria Volkswagen

Sami was timely and helpful showing me around the vehicle during our rainy test drive. Their was no hidden agenda or extra fees for our used car purchase. during our rainy test drive. Their was no hidden agenda or extra fees for our used car purchase. More

Simple No Pressure Car-Buying Experience My wife and I first stopped by several days ago and we were met by one of the sales associates, Syed Hussain. He spent lots of time answering all of o My wife and I first stopped by several days ago and we were met by one of the sales associates, Syed Hussain. He spent lots of time answering all of our questions and was very knowledgable about all the cars and especially about what each option package included. Syed was extremely helpful walking us through the process of buying our first new car together, and we ended up getting a great deal as well! He even helped us take farewell pictures with our old car, and some pictures with the new one! More

Great experience Sami was incredibly helpful, got me into the car I wanted at the price I wanted. Was very thorough and great to work with, as was Jasmin in finance. Sami was incredibly helpful, got me into the car I wanted at the price I wanted. Was very thorough and great to work with, as was Jasmin in finance. More

Sami did a great job helping me get the car that I wanted and show me all the features in it was great working with him and show me all the features in it was great working with him More

Perfect car for me. Lots of TDI’s to choose from. Top condition and good price. Sami Salimi and Jasmin Mason were great to work with. condition and good price. Sami Salimi and Jasmin Mason were great to work with. More

Bought a 2020 Tiguan recently at VW Alexandria. Their prices were better than all other dealers in the area and I received excellent service from Sami - no pressure, no games, very hands-off, transparent prices were better than all other dealers in the area and I received excellent service from Sami - no pressure, no games, very hands-off, transparent and helpful. Highly recommended. More

Salesman Sami did a great. I got the car I wanted in a quick and relatively painless amount of time. I had already got my financing done through my credit union. I was out of there in under 2.5hours inclu quick and relatively painless amount of time. I had already got my financing done through my credit union. I was out of there in under 2.5hours including the test drive time. More

A great experience While this dealership is a long way from home I was very pleased with their inventory of used TDI models, which is what I was looking for. Pricing se While this dealership is a long way from home I was very pleased with their inventory of used TDI models, which is what I was looking for. Pricing seemed to be very competitive and my sales rep, Brett Alexander was extremely helpful. More

Great sales representation with Sami. Excellent selection and pricing on pre-owned VW tdi. Service department was fast and accommodating with a recent repair needed. Thanks! selection and pricing on pre-owned VW tdi. Service department was fast and accommodating with a recent repair needed. Thanks! More

DONT USE THE SERVICE CENTERThis place is the epitome of DONT USE THE SERVICE CENTER This place is the epitome of a shady car dealership I’ve brought my car here twice and will never bring it back. Firs DONT USE THE SERVICE CENTER This place is the epitome of a shady car dealership I’ve brought my car here twice and will never bring it back. First time was for a battery replacement; when I went to pick it up the price I was charged was nearly double the price I was quoted. They also recommended nearly $2000 in services, including a 60,000 mile service package when my car only has 36,000 miles. I had the same services performed at another center for $650. The second and final time was for a routine oil change. I scheduled an appointment online but on arrival was forced to join the queue, rendering the advance booking completely pointless. Despite an offer listed on the specific dealer site for a $60 change and filter package, my bill was priced at $85. When I asked why the difference I was told it was for “parts and labor” but that he would knock $10 off for me. When I showed him the fine print of the offer stating parts and labor were included in the $60 price, he then said it was for “proper disposal.” I ended up waiting around for hours. This service center has all the warning signs of disingenuous business practices. No transparency, and associates blatantly lie to justify exorbitant prices despite what they themselves advertise. I would caution anyone considering bringing their car here to think twice and to look into any other service center. Buyer beware! More