Alexandria Volkswagen

I was impressed with Dean's knowledge on the car I was interested in (VW Jetta). He went above and beyond to make sure that the car I purchased was perfect for me. I appreciate his friendliness and adhere interested in (VW Jetta). He went above and beyond to make sure that the car I purchased was perfect for me. I appreciate his friendliness and adherence to COVID-19 precautions. I highly recommend Dean to anyone looking to purchase from this dealership. More

Excellent customer service.He help with everything and good experiences and good explanation with everything which I want to know .i am so happy meet Mr Den .He is a good man with good experience. good experiences and good explanation with everything which I want to know .i am so happy meet Mr Den .He is a good man with good experience. More

I am pleased with the professionalism and honesty of Mr. Carter. He did and exceptional job with selling me my new Cross Sport Atlas. I was in and out in less than 2 hours. The thing that I am most apprecia Carter. He did and exceptional job with selling me my new Cross Sport Atlas. I was in and out in less than 2 hours. The thing that I am most appreciative of is that Mr. Carter did not hound me for a sell. I would refer Mr. Carter to my family and friends. More

Maria Salimi is GREAT! I got the car I wanted at the price I wanted to pay. And I got a good deal on my trade in. Customer service was top-notch! I got the car I wanted at the price I wanted to pay. And I got a good deal on my trade in. Customer service was top-notch! More

Great experience. Got the car I wanted and was in and out of the dealer in 2 hrs. Great customer service, picked me up from the airport! of the dealer in 2 hrs. Great customer service, picked me up from the airport! More

Sorrell was great to work with. I’m glad he called and got me scheduled because otherwise I likely wouldn’t have come in. Smooth process, wasn’t overbearing and made sure I left with my vehicle. I’d defin got me scheduled because otherwise I likely wouldn’t have come in. Smooth process, wasn’t overbearing and made sure I left with my vehicle. I’d definitely shop again for my next vehicle. More

Thank you, Maria! I had a great experience working with Maria Salimi at Alexandria Volkswagen. I was in a peculiar personal situation with my car buying experience (I c I had a great experience working with Maria Salimi at Alexandria Volkswagen. I was in a peculiar personal situation with my car buying experience (I couldn't come to the dealership and couldn't pick up my car for two weeks). Despite that, Maria accommodated me and walked me through every step of the process with ease. She truly went above and beyond. Thank you, Maria! More

Getting the new car was easy and affordable. The people were friendly and helpful with all your inquiries. They made sure you were taken care of. were friendly and helpful with all your inquiries. They made sure you were taken care of. More

Unprofessional and extremely disappointing Purchasing my 2020 Tiguan from this dealership has proven to be a huge mistake. I had a positive experience with the salesman but the experience with Purchasing my 2020 Tiguan from this dealership has proven to be a huge mistake. I had a positive experience with the salesman but the experience with the periphery services has been extremely disappointing and unprofessional. I cannot get responses to my reasonable inquiries either through voicemail or email. I have had my vehicle for over three months and still have not received my permanent plates. The tag and title department has not responded to a single voicemail or email of mine. To clarify, the delay in permanent plates has nothing to do with COVID. My DMV has been processing registration since June 1st and has always had the availability to file online. Two months after purchasing my vehicle (June 28th) I learned the dealership never submitted my application for plates because they didn't have sufficient information from me....however they never made me aware of this. I had to discover this myself. Most recently, my insurance agent contacted me a week ago to inform me the dealership called to change my insurance information without my consent....I would love to know what this is about but I can't get anyone from the dealership to respond to my emails or voicemails addressing the question. Extremely disappointing and frustrating. More

Plenary of car options with caring staff and everything you could look for in buying a vehicle everything was as quick and efficient as buying a car can be you could look for in buying a vehicle everything was as quick and efficient as buying a car can be More