Alexandria Volkswagen

Sedeke was amazing and answered every question i had about a vehicle. Overall great customer service!! Will most certainly bring my car back to this location whenever i need any service work done as wel about a vehicle. Overall great customer service!! Will most certainly bring my car back to this location whenever i need any service work done as well. More

Excellent service & sales from Sedeke and Aziza. I purchases new 2021 Tiguan. Highly recommend their service. Good job listening, understanding and helping with choosing the right car for me. Thank purchases new 2021 Tiguan. Highly recommend their service. Good job listening, understanding and helping with choosing the right car for me. Thank you. More

Always a pleasure working with Sedeke. He is a hard worker, dedicated, and follows through. A friendly and honest salesperson can be hard to come by. worker, dedicated, and follows through. A friendly and honest salesperson can be hard to come by. More

Sedeke was a pleasure to deal with and was incredibly helpful and knowledgeable. He made the car buying process quick and easy. I would highly recommend working with Sedeke if you plan to purchase a vehi helpful and knowledgeable. He made the car buying process quick and easy. I would highly recommend working with Sedeke if you plan to purchase a vehicle at Alexandria VW. More

Excellent customer service by Sedeke with our purchase of a new 2021 Tiguan SE R-Line. Fast and efficient closing. Highly recommend Alexandria Volkswagen. Thank you. a new 2021 Tiguan SE R-Line. Fast and efficient closing. Highly recommend Alexandria Volkswagen. Thank you. More

Excellent service & sales from Sedeke and Aziz with the purchase of a new 2021 Tiguan SE R-Line. Fast and efficient. Highly recommend. Thank you. purchase of a new 2021 Tiguan SE R-Line. Fast and efficient. Highly recommend. Thank you. More

Dean was very helpful and nice, I bought my first car here and the process went by very quickly! I couldn’t have asked for better help! here and the process went by very quickly! I couldn’t have asked for better help! More

Dean was very honest and upfront about the vehicle and held nothing back. He framed a lot of questions as review to make sure I knew what I was getting into and knew about the car before signing anything. held nothing back. He framed a lot of questions as review to make sure I knew what I was getting into and knew about the car before signing anything. Very professional and thorough. More

Daniel Rotherham was our sales rep yesterday for our new VW. He was very approachable, knowledgeable, and enjoyable to work with. Daniel was very genuine and committed to finding us a great new car for a pr VW. He was very approachable, knowledgeable, and enjoyable to work with. Daniel was very genuine and committed to finding us a great new car for a price range we were comfortable with. Thank you again! More

My first impression of the dealership was that it was a dump. The worst looking Volkswagen dealership that I have ever seen... Honest... My wife even commented as we were pulling in, "Are you sure this dump. The worst looking Volkswagen dealership that I have ever seen... Honest... My wife even commented as we were pulling in, "Are you sure this is a real VW dealer"? Anyway, no big deal.. Maybe this is why they sell their cars so cheap...? So.... I was interested in a Used 2018 VW GTI w/ 6,659 miles listed by this dealer. It was a good price and the pictures looked good. I contacted a sales rep with this dealer and we began discussing the terms of the deal. We agreed on the "Out the Door" price and set up an appointment for the following day. The sales person assured me that the car was immaculate. I was concerned that a car of this age and low mileage should be Pre-Owned Certified. So my question was just that. The Sales Manager said that the only reason this car wasn't CPO was that the exhaust had been modified. He also said that the car was spotless and unable to differentiate from new...... I DROVE 4 HOURS to purchase this car. As soon as I pulled onto the lot, I could see damage on this car. It had a big dent in the hood. It also had body damage on below the passenger door that was almost bent into the door cavity. In the same place but on the driver's side there was identical damage except, they had unsuccessfully tried to "Bondo" the gaping dent. They obviously tried to cover that up with white paint because the overspray was all over the tires and the fender well. I drove 4 hours for this... When I confronted the Pre-Owned Inventory Manager about the condition of this car and the lies that were told to make me travel 8 hours round trip, he didn't even apologize. Not even a single "I'm sorry". Nothing..... He had a smug "It is what it is" attitude and he acted as if my time was meaningless. His name was Marcello Grimaldi. I guess in the end he did me a favor because I was so mad when I left that I went to the closest Subaru dealer and purchased a new WRX.... For those that have read this far... Please understand that I am not one to bash anyone. I normally won't spend the time or effort to write reviews. In fact, this is my first ever... This experience negatively effected to the point that I felt like I had to. If Volkswagen would like to contact me I would love to speak to them.... Or maybe I should contact them...? More