Alexandria Volkswagen
Alexandria, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Dean Reyes is the best salesperson, very communicative, and very professional. Dean helped me from start to finish with the purchase process and I am very happy with his service and very professional. Dean helped me from start to finish with the purchase process and I am very happy with his service More
Sedeke is great to work with! He was friendly and knowledgeable! he helped me secure the color and type of car I needed. He was not pushy at all. knowledgeable! he helped me secure the color and type of car I needed. He was not pushy at all. More
Aug 2nd 2021, I purchased a 2018 Audi Q7, despite the unfriendly and somehow rude attitude that sales person had with us, due to long distance travel and us being tired for looking a used car my wife and unfriendly and somehow rude attitude that sales person had with us, due to long distance travel and us being tired for looking a used car my wife and I decided to purchase. Next day when I was driving behind my wife, I noticed a strong smoke coming out of the exhaust and oil splashing from the rear, the entire bottom of vehicle was covered by oil. I had to drop the car at Audi dealer and they confirmed that the oil sensor is broken there is a crack in oil pan and some other issues with the car and recommended not to drive with a car in this condition. I have not received any feedback even after I called the dealer and explained the situation to sales person (Dean), left a voice mail for sales manager (Aziz)and nothing happened yet. I had my car in Audi Chantilly since I purchased it (10 days) while I am responsible to make the payments on time. More
I had a great experience working with Sedeke Dunzo. If you get the chance to work with him, you are in good hands - he had an impressive knowledge of the new Taos line. He was able to go through the doze you get the chance to work with him, you are in good hands - he had an impressive knowledge of the new Taos line. He was able to go through the dozens new features of the new 2022 line. Most importantly - he was patient. I was not ever pressured which is great and I came in after doing my research and knowing what I wanted to spend. In the end I finally drove off the lot with a great car! Thank you, Sedeke! -tyler More
Rob Rocheford is a very good personable salesman. He is attentive, patient and friendly. He sold us the car we wanted at a good price and without pressure. I would highly recommend him to anyone seeking a attentive, patient and friendly. He sold us the car we wanted at a good price and without pressure. I would highly recommend him to anyone seeking a pleasant hassle free car buying experience. More
I had recently bought a 2016 Ford Focus ST and I was impressed at how accommodating the staff were. Now I have to preface this by saying it had been years since i drove a manual, albeit I had barely any impressed at how accommodating the staff were. Now I have to preface this by saying it had been years since i drove a manual, albeit I had barely any experience with it in the first place, but Rob had taken the time to basically re-teach me. He was patient and courteous during the whole test drive. The process of actually buying the car was quick and fairly easy, Even with my limited credit. I was still able to find a company that would finance me through the dealership. Neither the monthly payment, nor the price of the car were excessive. Overall I would say this is a good dealership. More
Sedeke and the team at the dealership made my car leasing experience so easy and comfortable! He showed me all of the fun features in the car I was looking at and helped me get what I wanted!!! Thank you Sed experience so easy and comfortable! He showed me all of the fun features in the car I was looking at and helped me get what I wanted!!! Thank you Sedeke and Alexandria Volkswagen!!! More
One of the best experiences at a car dealership. My salesman Sedeke Dunzo is professional and knowledgeable about the products line up. Premier dealership for VW. salesman Sedeke Dunzo is professional and knowledgeable about the products line up. Premier dealership for VW. More
Took my newly purchased 2018 Volkswagen Tiguan for service. Dropped it off at the dealer. Nearly five minutes after I left, I received a call. My car, while in the service department’s possession, was service. Dropped it off at the dealer. Nearly five minutes after I left, I received a call. My car, while in the service department’s possession, was hit — causing the door to come ajar from my car. The door was negligently left open and exposed to danger by the service department. The hit resulted in my car door being unable to fully close. I wouldn’t be so upset had VW Alexandria issued even a basic apology to me. But to this minute, I don’t think I’ve received one. My car is now at another collision shop and I’m stuck waiting for it to be fixed. Needless to say, I’ll be calling a lawyer. Maybe that will get their attention? More