Alexandria Volkswagen

Dean was an absolute pleasure to deal with! We drove all the way from Delaware and Dean made the car buying experience quick and easy. He was very good with helping my wife find the exact car she wanted. Sh the way from Delaware and Dean made the car buying experience quick and easy. He was very good with helping my wife find the exact car she wanted. She loves her Volkswagen Tiguan! More

I came here today to just look for an SUV. Sorell was extremely helpful and I ended up getting a BRAND NEW 2022 Volkswagen TAOS. He was knowledgeable and not pushy at all. I’m very pleased with this deal extremely helpful and I ended up getting a BRAND NEW 2022 Volkswagen TAOS. He was knowledgeable and not pushy at all. I’m very pleased with this dealership and his service. More

I worked with Sorrell and he was nothing short of amazing. He worked out an amazing deal with us. I originally wanted a used VW Tiguan within my price range. I took in my M3 to trade in and Sorrell e amazing. He worked out an amazing deal with us. I originally wanted a used VW Tiguan within my price range. I took in my M3 to trade in and Sorrell ended up working out an amazing deal with us and I ended up getting a 2022 VW Tiguan R Line! He was polite, quick, and very helpful! I would recommend this dealership to anyone! More

All staff were cheerful, attentive, and knowledgeable. Rob Rocheford, sales agent, was very patient and helpful in answering all our many questions about the VW EV ID.4. He also helped us send our credi Rob Rocheford, sales agent, was very patient and helpful in answering all our many questions about the VW EV ID.4. He also helped us send our credit ratings, coached us on 2 test drives, and found the car we wanted in inventory. We are very happy with our new car, and thankful to Rob and other staff for making the the deal easy. More

Sedeke was very helpful and professional. We were able to find everything we wanted in a new car with his help. find everything we wanted in a new car with his help. More

My wife and had the pleasure of working with Sedeke at Alexandria VW. He is well trained and knowledgeable about the new Volkswagen lineup. The wife and I made an appointment 45 minutes before they were Alexandria VW. He is well trained and knowledgeable about the new Volkswagen lineup. The wife and I made an appointment 45 minutes before they were closing on a Saturday evening. We were expecting to just test drive the Atlas but he was very helpful and we felt comfortable that we weren't be xx'd so we closed the deal and left the dealership within an hour. That is unheard of. If you are looking for a new car I highly recommend reaching out to Sedeke at Alexandria VW. More

It was a pleasure working with Sedeke at Alexandria VW. After many disappointments and rude encounters at other dealerships it was great to work with someone honest and who made the process as easy as poss After many disappointments and rude encounters at other dealerships it was great to work with someone honest and who made the process as easy as possible. If you are looking for a new car I highly recommend Alexandria VW. Be sure to ask for Sedeke. More

I've been here several times for service, but it's really declined, and then I tried a sales experience. Nope, Nada, NO! Like I say, I'd been here a number of times for service, it started getting bad when declined, and then I tried a sales experience. Nope, Nada, NO! Like I say, I'd been here a number of times for service, it started getting bad when, without authorization, they topped off the AdBlu during an oil change, and charing dealer prices. Then there was when I had an engine warning light come on, I relayed the exact terminology from the owner's manual, and they looked at like as if I had two heads. I further explained the circumstances for the engine warning light to the service writer, and later he called me again saying they couldn't find a problem and asked me what the conditions where when the light came on... He hadn't bothered to pay attention. Nor to pass that info on to the service tech. And then the sales experience... Every time I'd set up service I'd get an email solicitation saying my car was in high demand and they'd love the opportunity to buy it or take it on trade. When I finally responded, I had to work to get an appointment. Then they lowballed me, offering me about 55% what another VW dealer in Tysons offered. I won't be returning to Alex VW. Nope, Nada, NO! More

Recently purchased a 2018 Audi Q3 and my salesman, Dean Reyes, was the deciding factor in working with this dealership. Dean was very friendly, communicated consistently throughout the process and is extre Reyes, was the deciding factor in working with this dealership. Dean was very friendly, communicated consistently throughout the process and is extremely professional, while making the car buying experinece as smooth and easy as possible. More

Purchased an ID.4 xxxxxxAWD on 9/11/21. I had placed an order for the vehicle through VW at the end of August but this one became available and I didn't want to wait 6 months or more for the delivery of my order for the vehicle through VW at the end of August but this one became available and I didn't want to wait 6 months or more for the delivery of my order. The dealership knew I was intent on making the purchase. Daniel (my salesman) was great, Jasmin (the finance manager) was great, the vehicle was great. But the $3,000 "high demand vehicle" surcharge that was added to the MSRP, in my mind, was akin to price gouging. Had the dealership not imposed that surcharge as a condition of sale, this would have been a 5 star rating. Having had some time to reflect on my rating, I have lowered it to 2 stars. The reasons for having done this is that a second condition of sale was that I use their in-house financing; they also didn't honor their TrueCar trade-in commitment. More