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Alexandria Volkswagen
Alexandria, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 876 reviews
Absolute best experience! Our sales representative Rob was absolutely amazing and extremely knowledgeable! He went above and beyond to help my wife and I understand everything with our new Atlas. He even was absolutely amazing and extremely knowledgeable! He went above and beyond to help my wife and I understand everything with our new Atlas. He even stayed late to give us a crash course on our new Atlas and I couldn’t thank him enough for that and making the overall process stress free. Every representative we met with there was extremely polite and respectful! Highly recommend!!!! Thank you all once again!! More
Sedeke is a talented, professional, and friendly salesman. We called around looking for a 2022 cross sport, like other dealerships everyone was waiting for a shipment the week after Christmas. I was salesman. We called around looking for a 2022 cross sport, like other dealerships everyone was waiting for a shipment the week after Christmas. I was trying to get off the phone with Sedeke and sign a off-the-freight contract with another dealership more local to me, but he offered something no other dealerships in the same situation offered. With this, my husband and I came to the dealership the next morning. Sedeke met us, he was calm, listened, not overly selling, not overly assertive, or antsy like some salesman can be. He was right for my husband and I, who had been searching and talking with salesman across NOVA for too many weeks. With Sedeke’s guidance, we chose a beautiful 2019 Arteon SEL on 12/17. Sedeke was different than the other folks we’ve worked with. He has a quiet confidence about him. He was very knowledgeable about the cars on the lot both VW and other brands. I appreciate how he worked with us. He also came to work that day several hours earlier than he was scheduled, to meet with us. We highly recommend Sedeke. When we arrived to the dealership I felt overwhelmed due to how full the lot is. It was nice having someone greet us as we pulled in and direct us on where to park. Honestly, if we didn’t have that customer service upon pulling in, I likely would have convinced my husband to leave. It was uncomfortably crowded. The last thing you want to do it hit a car on a dealer lot. Otherwise Sedeke was great. We didn’t enjoy the financing experience though. The customer service and patience from Jasmin was nowhere to be found. Due to this, we were a few seconds and one more rude tone away from canceling the deal and leaving. More
To Whom it may concern,We wanted to express our complete To Whom it may concern, We wanted to express our complete satisfaction with a particular salesperson in your Alexandria, Va dealership. Rob Rochford To Whom it may concern, We wanted to express our complete satisfaction with a particular salesperson in your Alexandria, Va dealership. Rob Rochford was a wealth of knowledge and had a high level of expertise with regard to the ID4. He was also patient and courteous. We are taking the time to write about him because he stands out in contrast to any other car salesperson we have encountered in over 40 years of car purchases. We came to this dealership just as an exploratory visit. Rob made it easy to make an appointment and made sure there was a demo. The design of the car was extremely pleasing however after 2 hours of Rob’s explanations and the test drive we were sold. He is truly an asset to this dealership. Sincerely, Irene and Steve Schlanger More
One of the best car purchase experience. Bought my VW in less than half hour. Welcoming staff where I felt at home. Rob Rocheford the outstanding gentleman that sold me the car, along with The help of Alvar less than half hour. Welcoming staff where I felt at home. Rob Rocheford the outstanding gentleman that sold me the car, along with The help of Alvarez, was extremely professional, helpful and kind. Would like to recommend this great dealership for anybody seeking to buy or trade cars… Naji Aramouni More
I unexpectedly had to buy a car on a tight schedule. Frustrated by the lack of care, concern and simple customer service I experienced at 4 other dealerships, I arrived at Alexandria Volkswagen and met Frustrated by the lack of care, concern and simple customer service I experienced at 4 other dealerships, I arrived at Alexandria Volkswagen and met Rob. His honest priority was finding out what I wanted and needed in a car, and helping me make an informed, no pressure decision. Ene made the financing understandable and simple. I LOVE my new Alltrack. Thank You, Rob and Ene for reminding me why I always end up with a Volkswagen. YOU ROCK!! More
Sedeke from sales and George from service assisted me today, thanks guys for taking care of my Atlas Cross Sport and showing me some features I had question about! today, thanks guys for taking care of my Atlas Cross Sport and showing me some features I had question about! More