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Alexandria Volkswagen
Alexandria, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Hi Bernard, Thanks for your help and assistance with the buying of my 2019 Tiguan. The car being a SEL Premium is a real pleasure to drive. The 2022 Taos I had previously gave me full satisfaction thro the buying of my 2019 Tiguan. The car being a SEL Premium is a real pleasure to drive. The 2022 Taos I had previously gave me full satisfaction through the 20,000 miles I covered with it ! Many customers told me that they really liked the car and I could only tell them that I was really satisfied with it and that among the 50+ cars I have had over 50 years I ranked easily it in the top 5 of them ! I switch to the 2019 Tiguan SEL Premium and found exactly what I expected which is a bigger more spacious SUV for my customers and even more pleasant, if possible, to drive. Do not get me wrong the Taos is a really very good combination of comfort and road handling from a nimble car. It is only that sometimes i need to some more space for passengers and luggage. I was very pleased with the Taos and will recommend it any time. The Tiguan is all that and fills a bigger niche when needed. I might have to find sometime a niche for the Atlas !! If I see a good number of those VW cars around me when on the road it is because there is a good reason. These cars are elegant, efficient, pleasant to own and use while financially attractive. I am no trying to make it look better. I have over a million miles covered in Europe, Africa and USA and I believe I have some experience !! Thanks again for all your help since we met a year ago. Best Regards Frank Bush More
Dealership was friendly and very personable. Sascha was a very big help in deciding on my vehicle to purchase. He was very clear with the process and explained everything thoroughly. Sascha was a very big help in deciding on my vehicle to purchase. He was very clear with the process and explained everything thoroughly. More
Unexpected, exceptional service! I had an emergency due to an issue with my Parking ready and was leaving on vacation in 5 days.. I understand an emergency on my part does not cons I had an emergency due to an issue with my Parking ready and was leaving on vacation in 5 days.. I understand an emergency on my part does not constitute an emergency on someone else’s part. I called multiple dealers in the area and no one was willing or able to get me in for over a month.. then Michael Welch at Alexandria answered the phone and saved the day! There was no run around about availability, he said bring the car in and we will take care of you.. He got me in, and the vehicle was repaired and I was back on the road the same day.. During the process there was frequent communication and options provided to me. The entire staff was respectful, attentive and friendly!!! More
The salesman - Sascha - helped to get me into the car I wanted. He was helpful and answered all of my questions. I had a great experience overall! wanted. He was helpful and answered all of my questions. I had a great experience overall! More
Thank you Dean Reyes! ! What a great experience and nothing like I anticipated. From the moment I reached out with a brief inquiry, Dean was responsive, extremely knowledg ! What a great experience and nothing like I anticipated. From the moment I reached out with a brief inquiry, Dean was responsive, extremely knowledgeable, not only about the vehicle, but in walking me through the entire process. I had called ahead and scheduled an appointment to look at a specific car. Upon my arrival I was presented with the specific vehicle I requested to test drive, it was in excellent shape, and the sales price was what we had discussed. Thank you Dean for the superior customer service and I am extremely satisfied with my purchase!! More
Dean was patient, professional and showed us everything we wanted to see in our price range. There was no attempt to "upsell" us beyond our price range. We appreciated that. we wanted to see in our price range. There was no attempt to "upsell" us beyond our price range. We appreciated that. More
We recently bought our used VW Golf Sportswagon with Rob Rochefort at Alexandria VW. Rob was awesome. He was kind, flexible and extremely patient and took the time to show a lot of cars, prices and possibil Rochefort at Alexandria VW. Rob was awesome. He was kind, flexible and extremely patient and took the time to show a lot of cars, prices and possibilities. The most I liked the way he thought along with me. All and all his customer service and support were exceptional. Thanks for everything. Peter Nieuwenhuis. More
I had an amazing experience with Dean Reyes! I couldn’t find a Jetta anywhere in the DMV and he helped me get a great value on my trade and also a great Jetta in the color that I originally want I couldn’t find a Jetta anywhere in the DMV and he helped me get a great value on my trade and also a great Jetta in the color that I originally wanted! More