Alexandria Volkswagen

Sorrell was amazing and made our experience smooth and enjoyable! 10 out 10 would recommend anyone looking for a new or used car to come out! enjoyable! 10 out 10 would recommend anyone looking for a new or used car to come out! More

Highly recommend Alexandria VW to all customers and services persons. Rob Rocheford was great from start to finish. He went above and beyond from the moment we met outside the dealership. Just want to services persons. Rob Rocheford was great from start to finish. He went above and beyond from the moment we met outside the dealership. Just want to thank everyone at the dealership for their dedication to my purchase. More

The process was smooth and easy with Sorrell. Very friendly and answered all our questions about the vehicle we got. Very friendly and answered all our questions about the vehicle we got. More

Frankly, I don’t generaly like to write reviews, but, I felt compelled after my service experience at Alexandria VW. while this was not my first service experience with the dealership, my other 5 or so e felt compelled after my service experience at Alexandria VW. while this was not my first service experience with the dealership, my other 5 or so experiences there left me equally disappointed. Needless to say, this will be my final visit to their service department. Today, I was met by Kevin Alvarado, the service department representative, who seemed completely disinterested when I approached the counter. When I mentioned I had an appointment for an oil change and had a coupon from their website for service specials, he immediately told me the special did not apply to my car. Rather than the $79 oil change special, I would have to pay $140+. I reminded him that i had used the service special last year without a problem, he thought for a moment and said, “Well, the prices have gone up”. Clearly not the case and When I asked him to explain, he seemed annoyed and told me I could go next door to Jiffy Lube (I think?) and could get it there cheaper. I was surprised by his response and reviewed the service special description with him where no exclusion of my vehicle was mentioned. He was curt and dismissive and Repeated his earlier response that the special did not include my car. Having No options, I agreed and asked when the car would be ready. He said he could not be sure, but if I was in a hurry, the Jiffy Lube next door does the oil change in ten minutes, and…..I could go there. 2 1/2 hours later my car was ready. The outside had gone thru a quick wash but the drivers seat, door and floor mats were filthy…. When I checked the oil level, it was short a half a quart or more. Need I say more? More

Had a great experience buying my new Tiguan with Rob Rocheford. He was knowledgeable, friendly, patient and made the entire process easy. Highly recommend Rob and Alexandria VW! Rocheford. He was knowledgeable, friendly, patient and made the entire process easy. Highly recommend Rob and Alexandria VW! More

Awesome service! !Thanks Sorrell. I recommend Sorrells service. I recommend Sorrell if you go to Alexandria Volkswagen !Thanks Sorrell. I recommend Sorrells service. I recommend Sorrell if you go to Alexandria Volkswagen More

Highly recommend Alexandria VW to all customers and services persons. Sedeke was great from start to finish. He went above and beyond from the moment we met outside the dealership. Just want to thank e services persons. Sedeke was great from start to finish. He went above and beyond from the moment we met outside the dealership. Just want to thank everyone at the dealership for their dedication to my purchase. More

Dean was phenomenal. He went above and beyond to make sure I received the support I needed when purchasing my car. He is very responsive when it came to hunting for cars He went above and beyond to make sure I received the support I needed when purchasing my car. He is very responsive when it came to hunting for cars and made the process super fast and easy. If you’re looking for a salesman, Dean is your guy! More

Dean Reyes made the buying process EZ. I did not believe the buying process from the time I arrived for my appointment to driving out the door with a new car. I did not believe the buying process from the time I arrived for my appointment to driving out the door with a new car. More

Dean Reyes was amazing! He made the car buying process so simple and he was straight forward with everything. I recommend Dean to anyone looking for a car. He made the car buying process so simple and he was straight forward with everything. I recommend Dean to anyone looking for a car. More