Alexandria Volkswagen
Alexandria, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 870 reviews
Shout Out to Rob Rocheford When I arrived at the dealership I received a warm welcome from Rob. At no point during my visit did I feel pressured to buy a car. When I decided on a vehicle he made s dealership I received a warm welcome from Rob. At no point during my visit did I feel pressured to buy a car. When I decided on a vehicle he made sure it was a smooth process and that I was comfortable with my decision. I would highly recommend this dealer and if you go, ask for Rob! More
I bought a silver 2023 Atlas SEL from Rob Rocheford. He made buying this vehicle very easy and enjoyable. He was friendly and knew what he was talking about. I will be recommending Rob and this dealersh He made buying this vehicle very easy and enjoyable. He was friendly and knew what he was talking about. I will be recommending Rob and this dealership to people I know. More
Sorrel Carter was very professional from the start. I had been researching online for a few months, trying to make a decision between the Lexus RX, Audi Q5 and any mid-size SUV for that matter. Thi I had been researching online for a few months, trying to make a decision between the Lexus RX, Audi Q5 and any mid-size SUV for that matter. This particular day I did an online inquiry for an Audi Q5 and planned to visit the Alexandria Volkswagen dealership after work. By 3:55 PM I received a call from Mr. Carter, we chatted for about 5 mins and he informed me that I could stop by to view the vehicle. I probably arrived no later than 4:30 PM and walked out by 7 PM with my new vehicle. He is very patient, articulate, knowledgeable and understanding. He inquired about my needs and also showed me other vehicles within my price range. I was also able to trade in my vehicle with no hassle and received a great trade in value. I haven’t had much need to contact him since the purchase, however, he has always been responsive and helpful when I have reached out. I even received a “Happy Birthday” email on my actual birthday from him. Mr. Carter deserves a 5 star rating! I felt as though I was in good hands (as a single female) and never felt that I was being taken advantage of. He really looked out! Two months later and I’m still loving my new SUV! Thank you a ton Sorrell!!! More
I cannot recommend Alexandria VW enough, and you’ve got to work with Jamall! It’s been almost 10 years since I went through the process of getting a new car, and working with Jamall was hassle-free, totall to work with Jamall! It’s been almost 10 years since I went through the process of getting a new car, and working with Jamall was hassle-free, totally transparent, even took two hours less than the last time I was negotiating a deal at a dealership! Jamall is very knowledgeable about each of VW’s vehicles and not only left me assured that I picked the right one, but worked with me and for me to make sure I got it for terms I was comfortable with and that were fair based on current market conditions. I will definitely be going back for all service and any future needs! More
Rob and Maria were absolutely amazing this past weekend getting us efficiently into a Volkswagen Atlas. They worked as a seamless team and didn't bat an eye when I turned up with two young kids and a husba getting us efficiently into a Volkswagen Atlas. They worked as a seamless team and didn't bat an eye when I turned up with two young kids and a husband who was multitasking with work. They directed us to the snacks and playroom for the kids, found phone chargers for us, got our trade in appraised and moved out of there in no time, and an even better interest rate than we expected. We're utterly thrilled with our purchase and the experience. Thank you both!!! More
Let me start by thanking Rob! His customer service is wonderful. Rob continue to be a shining star. When shopping for a new car you go in expecting the pomp and circumstance His customer service is wonderful. Rob continue to be a shining star. When shopping for a new car you go in expecting the pomp and circumstance just to be let down, but not at Wes Greenway's. I Truly recommend this dealership, and yes I bought a new 2023 car with ease. Also I can't forget my peeps in the service dept. They always return your car clean and running like new( my previous VW was always serviced at the Alexandria location). Hi George (in service) a special thanks to you too! More
I would recommend this dealership to anyone who is in the market for a new vehicle. My experience was excellent, from start to finish. Rob R. assisted me through the process of my purchase. The level of prof market for a new vehicle. My experience was excellent, from start to finish. Rob R. assisted me through the process of my purchase. The level of professionalism, trustworthiness, and care that he provided to me was outstanding. Happy to be a VW owner! Thanks, Rob R. And a special shoutout to Sam who was a great help as well! More