331 Reviews of Alexandria Toyota - Service Center
Excellent quick service, knowledgable service person, I just gave a short review above, I am only giving ONE, change your format. I do not have a lot more to say as this was not a high point in my life, I just gave a short review above, I am only giving ONE, change your format. I do not have a lot more to say as this was not a high point in my life, probably won't do the survey next time because of your rules about 25 words. Are liberals or democrate government officials in charge of this survey? More
Best costumer care and professionalism It is so comforting to talk with a person that takes time to thoroughly explain the service process to be performed on your vehicle, in such a way tha It is so comforting to talk with a person that takes time to thoroughly explain the service process to be performed on your vehicle, in such a way that every thing was clearly understood by a person like me with so little mechanical knowledge. Thank you all at Jack Taylor's Alexandria Toyota-Scion. More
Excellent service support! I had the small battery replaced in my Prius -- the tech was waiting and looking for me when I arrived and quickly processed my service request (I had I had the small battery replaced in my Prius -- the tech was waiting and looking for me when I arrived and quickly processed my service request (I had made an on line appt). The process was easy and efficient. I am extremely pleased with the level of service at this dealer. I've been here before, and they have never been disappointing. More
Incredible Service You will never deal with a more honest, helpful, amazing people than at Alexandria Toyota. There aren't enough complements. Thank you everyone, you You will never deal with a more honest, helpful, amazing people than at Alexandria Toyota. There aren't enough complements. Thank you everyone, you are the BEST! More
friendly knoledgeable Everything was done sooner then excepted .everything was explained and done under less time then indicated.ms simpy was polite knowledgeable and kept Everything was done sooner then excepted .everything was explained and done under less time then indicated.ms simpy was polite knowledgeable and kept me informed about everything More
service experience I got the best service experience, thanks! Always, I recommend everyone had a problem, I will say; take it to Alexandria Toyota Deler because, you a I got the best service experience, thanks! Always, I recommend everyone had a problem, I will say; take it to Alexandria Toyota Deler because, you are the best! More
Service by representatives The service provided by representatives at this facility have always been extremely helpful, responsive, and informative. They're knowledgeable and h The service provided by representatives at this facility have always been extremely helpful, responsive, and informative. They're knowledgeable and honest and go out of their way to be helpful and save the customer money if they can. They're able to explain costs and services that's easy to understand. I would recommend them to others for their service. More
Top quality service These guys are not only unfailingly polite, but also totally knowledgeable and take-it-to-the bank honest and reliable. I trust them absolutely to do These guys are not only unfailingly polite, but also totally knowledgeable and take-it-to-the bank honest and reliable. I trust them absolutely to do a great job. More
Dangerous error Usually Jack Taylor's Alexandria Toyota's service is excellent. This time they made an error that could have been disastrous. After rotating my tires, Usually Jack Taylor's Alexandria Toyota's service is excellent. This time they made an error that could have been disastrous. After rotating my tires, the technician failed to tighten the lug nuts on my left front wheel. The day after the service, I drove from DC to Raleigh, NC. The wheel began to make a bad thumping sound when I arrived in the Raleigh area. If I hadn't stopped at a tire service, the wheel could have fallen off while I was doing 75 on route 85. Lucky me, lucky Alexandria Toyota. More
Excellent. Kevin Cox was excellent as a dealee.I had purchases a 2010 Yaris and then a week later I decided I wanted a newer model of the Yaris. I called Kevin Kevin Cox was excellent as a dealee.I had purchases a 2010 Yaris and then a week later I decided I wanted a newer model of the Yaris. I called Kevin and ttold him and I came out and got a 2012 Y aris with no problem. Van was also excellent wi t giving me an affordable payment and I left very,very happy. I love Jack Taylors Toyota. I Have purchased three cars from you and will never go to any other Toyota dealership.Love You Gloria Hackman R.N. More