Alexandria Hyundai
Alexandria, VA
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590 Reviews of Alexandria Hyundai
Great experience with this dealer and employees. Haven't brought it in yet to do any maintenance, so can't rate quality of work. Everything went smoothly and I am pleased so far and look forward to wor brought it in yet to do any maintenance, so can't rate quality of work. Everything went smoothly and I am pleased so far and look forward to working with the staff and service folks when I bring the car in for regular maintenance. Thanks~ More
Friend of mine recommended me to go to Alexnadria Hyundai because of their experience there. I spoke to a guy named Eric Cho and truthfully, there are only a few salesman out there that I don't feel uncomf because of their experience there. I spoke to a guy named Eric Cho and truthfully, there are only a few salesman out there that I don't feel uncomfortable with and luckily...he was one of them. That makes things go a bit smoother, I think. I don't know too much about cars so he was patient enough to break it down for me. I told him I was indecisive in between three different makes. That genesis sure is nice. Well Eric Cho was even nice enough to stick with me rather than rush me off. That definitely narrows it down more. In the end, it's all about customer service and the car. Good experience,Eric Cho was very helpful & understanding. More
I was in the market for a Hyundai Santa Fe for a while and Alexandria Hyundai offered the best deal around. Our salesman, Eric, was very easy to work with and wasn't pushy. Once we agreed on a sales pri and Alexandria Hyundai offered the best deal around. Our salesman, Eric, was very easy to work with and wasn't pushy. Once we agreed on a sales price, they did a great job of getting the paperwork completed quickly so I could get on the road in my new car. More
We just got our new Huyndai from this dealership and we were very satisfied. Bryan Boone who walked us thru the selection and purchase was very helpful, efficient and very friendly. We negotiated a good pr were very satisfied. Bryan Boone who walked us thru the selection and purchase was very helpful, efficient and very friendly. We negotiated a good price for our new car and drove it off the same day. Not only that, but Bryan even helped us push our clunker since we were not able to start it so we had to push manually to the repair shop of the dealership. Great experience. Would definitely recommend it. More
My wife and I had an excellent experience buying a 2009 Sante Fe Limited AWD from Alexandria Hyundai on 9/5/09. Sales Consultant Ryan Gamble was terrific to deal with, no pressure, easy going, personable.. Sante Fe Limited AWD from Alexandria Hyundai on 9/5/09. Sales Consultant Ryan Gamble was terrific to deal with, no pressure, easy going, personable...we really enjoyed working with him to get what we wanted at the price we wanted! He went out of his way to make sure we were totally satisfied before we drove the Sante Fe off of the lot and made it clear that he was there for us if we had any questions or needed any assistance in the future. We also enjoyed wrapping up the deal with Finance Manager Peter Choi. He was also very personable and wanted to be certain that we were satisfied when all was said and done, even though we used our own financing to make the purchase! In total, it was a great buying experience, the best I have had buying a new car during the past 23 years. Oh, and the Sante Fe, it is fantastic! Fit and finish couldn't be better, the Limited version leaves you wanting nothing more from the vehicle, the value is probably without compare for this type of vehicle. We have enjoyed driving it and listening to the awesome stereo this weekend, and can't wait to use it for outdoor adventures this Fall and way beyond! Also, the Hyundai Assurance Price-lock for the gas was easy to register for, the card came to us quickly in the mail, and I have already used it twice, very simple to use and who wouldn't love getting gas at $1.49 a gallon!!! More
I bought my Santa Fe few days ago from Alexandria Hyundai. I went to few other Hyundai dealership around VA area, didn't like way thay treat me... So, I end up Alexandria Hyundai. Eric was helping me Hyundai. I went to few other Hyundai dealership around VA area, didn't like way thay treat me... So, I end up Alexandria Hyundai. Eric was helping me to get what I want and where I want the price be and he was very clear on my questions that I had. I had very good exprence buy a car from Eric and I am sure I will be back to him to get another one next year for my Son. More
The problem with online review is that anyone can write them - you can create multiple accounts without any real verification. I had a hunch something wasn't right on their glowing reviews on Google and s them - you can create multiple accounts without any real verification. I had a hunch something wasn't right on their glowing reviews on Google and so I went over to Edmunds.com and found much less glowing reviews. Anyway, I stopped by Alexandria Hyundai and had an awful experience. Be very wary of this dealership. Their website provides eprices for each car and so I decided to go in and take one for a test drive. When I arrived to take a test drive, the sales person informed me prices were only good if I qualified for all of their rebates. Rebates included recent college graduates and active military. When I told the sales agent that it seemed a little sketchy that they didn't spell this out online, he seemed offended and would hardly look at us. I asked the sales person to convince me about the cars safety rating(after looking at a Jetta) and he made some snotty comment about, "here we go again." I could get almost no information out of the him. I could get almost no usual information from the salesperson. Absolutely awful dealership! More
Terrible experience, still bought car. The salesmen Terrible experience, still bought car. The salesmen and the Managers were all very rude to me. I had many bad experiences over the course of buying Terrible experience, still bought car. The salesmen and the Managers were all very rude to me. I had many bad experiences over the course of buying my elantra. If I did not want an elantra so badly I would have just left and gone to Nissan or Honda. Customer service was horrible. Part-owner, Danny, was the only redeeming person with witch I had any dealings. Eric Cho and the Manager named Andy were the worst of them all. Lies, belittling comments, condescension and above all no significant knowledge of the automobiles being sold. I do not think that it was an English as a Second Language issue, as much as an incompetence issue. I do not recommend them. More
Mr. Jacobs was very polite and easy to work with. My husband and I informed Mr. Jacobs of the type of vehicle we were looking for and Mr. Jacobs located it for us. There was no hassle with the deal. M husband and I informed Mr. Jacobs of the type of vehicle we were looking for and Mr. Jacobs located it for us. There was no hassle with the deal. Mr. Jacobs was very patient with us and answered all our questions. He was very caring and professional. We were well taken care of during our visit there. Our car had to be ordered and within less than a week, we had our car. If you want good service and work with honest and caring personnel, Alexander Hyundai is the place to go. I would definitely purchase my next vehicle through them. The owner, Mr. Danny Lee and his entire staff are awesome to work with!! CATHERINE B. PERRY WALDORF, MD More
SAVE YOURSELF!!!! I have taken my car to this dealership for the simplest oil change and, I am not kidding, it takes a minimum of 3 hours to get anything done. They tell you to bring your car in at 7:30 am for the simplest oil change and, I am not kidding, it takes a minimum of 3 hours to get anything done. They tell you to bring your car in at 7:30 am and they "will have you out by 8:15am" Not true.....I recently found out that the mechanics don't even get there until 8am, how can the possibly do anything by 8:15??? All I have to say is, if they can't make good on the time frames for services AND proceed to decieve how long services will take to complete, how can you be sure the car you are purchasing is reliable??? More