Alexandria Hyundai
Alexandria, VA
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590 Reviews of Alexandria Hyundai
Right people right prices Nice location; competitive prices.. has a free shuttle for pickup from metro station..sales guys are friendly. Proud santfe sport owner. If you want Nice location; competitive prices.. has a free shuttle for pickup from metro station..sales guys are friendly. Proud santfe sport owner. If you want good experience purchasing a vehicle dont forget to keep this dealer as an option. More
Frustrating (but somewhat typical) car-buying experience The salesperson I worked with was professional and very nice. The dealership itself was a bit chaotic; the service manager was running around yelling The salesperson I worked with was professional and very nice. The dealership itself was a bit chaotic; the service manager was running around yelling at people and another technician was in the parking lot loudly yelling and swearing about a vehicle on the lot that he was supposed to service. I think my experience would have been better if I had been purchasing a vehicle that was on their lot but they had to get it from another dealership. This process took forever, whereby I was left alone for long stretches of time with no updates and then asked if I would settle for a car that I had already said I didn't want. They promised the car would be delivered the next day and when I called the next day (as I was walking out the door to pick it up) they told me they didn't have it and the deal had not been worked out. Then, after being told I could get one rate, they charged me another. The finance manager wasn't even going to tell me the rate but I asked. Overall, it was a long and frustrating process. I'm very happy with my new car but if I had to do it again, I'd probably go elsewhere. More
Ask for Mike! I started car shopping months before I actually made my purchase. I never considered Hyundais as I come from a Toyota family. I came in and was greete I started car shopping months before I actually made my purchase. I never considered Hyundais as I come from a Toyota family. I came in and was greeted by Mike and he was amazing every step of the way. He respected the fact that I wasn't ready to purchase that day. He was not pushy, but was engaging enough that I knew that day should I purchase I would want to work with him. Having recently, moved to the area he was also shared things to do in the area. He knows the fundamentals of customer service. I would work with him again in a heart beat. The dealership is small, but it gets the job done. They got cars and they got service, so what else do you need? I am really enjoying my Hyundai Elantra and still learning more about it. It was exactly what I needed for my next car. I was not pushed into something that wasn't meant for me. They kept it simple, which was a plus for me. I am very satisfied and happy to be a part of the Hyundai family. More
Ken at Alexandria was great. Finance office was also great. He answered all of my questions. The entire staff was accommodating as I had a 14 month old baby. All was mindful of my Finance office was also great. He answered all of my questions. The entire staff was accommodating as I had a 14 month old baby. All was mindful of my family's needs especially my time. More
My New Tucson I am really enjoying driving my new Tucson. The car has a smooth drive and comes with all of the bells and whistles you could possibly ask for. The de I am really enjoying driving my new Tucson. The car has a smooth drive and comes with all of the bells and whistles you could possibly ask for. The dealership was very helpful and courteous. Our salesmen, were knowledgable and very patient. More
n/a My experience was as great as I expected it to be. Entire staff was friendly and helpful. I was in and out in less than 2 hours My experience was as great as I expected it to be. Entire staff was friendly and helpful. I was in and out in less than 2 hours More
2017 Genesis G90 The sales staff at Alexandria Hyundai was genuine, professional and knowledgeable. I appreciate the no-pressure sales. Travis Chatfield was a pleasu The sales staff at Alexandria Hyundai was genuine, professional and knowledgeable. I appreciate the no-pressure sales. Travis Chatfield was a pleasure to work with and he was more knowledgeable about the features of the G90 than any other sales person about any vehicle I've purchased in the last 30 years. More
New car Excitement! Mr.Hong was grea and knowledgeable. He showed us multiple options, and helped us to decide what would work for us. The finance department was very Mr.Hong was grea and knowledgeable. He showed us multiple options, and helped us to decide what would work for us. The finance department was very helpful and made the process quick and efficient. Overall easy and great experience buying our car. More
New 2016 Azera Driving the 2016 Azera is a dream! The handling, workmanship and safety features make the vehicle fun to drive while at the same time the providing a Driving the 2016 Azera is a dream! The handling, workmanship and safety features make the vehicle fun to drive while at the same time the providing a safe passage. I get many compliments on the attractiveness of the interior and sporty look of the chassis. I love the smooth acceleration and solid road feel when driving. This is my third Azaera and with each one I have seen how hard Hyundai is working to continually improve the quality and comfort of the car. More
Lease A lease can be a good deal, you should look carefully at all the pros and cons. The dealership offers different financial options. Make sure to expl A lease can be a good deal, you should look carefully at all the pros and cons. The dealership offers different financial options. Make sure to explore all of them. More