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Alderman's Toyota - Service Center

Rutland, VT

4.8
245 Reviews

245 Reviews of Alderman's Toyota - Service Center

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July 07, 2022

Alderman Toyota service was great with fixing my RAV4 rear door. A piston had broken, so I could not open the back. No rides for my pup for a few days. They were very professional, ordered the part, 😳$ More

by Whip99smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember her name, very nice
Jul 07, 2022 -

Alderman's Toyota responded

Thank you for this feedback! We are glad to hear that the Alderman’s Toyota team was able to assist with your vehicle and get the job done. Drive safely in your Toyota RAV4, and if there is anything more we can do to assist you, please don't hesitate to reach out!

July 06, 2022

Very good service from beginning to end. Job was explained clearly and wait time was minimal. Free car wash is always welcome. More

by ges1021
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Jul 06, 2022 -

Alderman's Toyota responded

Thanks for your praise! We're delighted our team delivered communicative, prompt assistance and that you appreciated the complimentary car wash. We hope to see you again at Alderman’s Toyota!

June 29, 2022

Very happy with the dealership. Good experience finding and purchasing the vehicle and excellent service in the months since. Today's service trip was as good as it gets - Nate chec More

by sriederer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate
Jun 29, 2022 -

Alderman's Toyota responded

We will certainly let Nate know you appreciated all the help. Thanks for choosing Alderman’s Toyota!

Jun 29, 2022 -

sriederer responded

You are welcome! Thanks for providing customer-friendly service. I forgot to mention that Nate is both courteous and cheerful!

June 29, 2022

Lisa was terrific met me once I drove in and was friendly and efficient and has a nice personality She is very customer oriented Watching her with another customer showed how patient she is More

by gilbert
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa
Jun 30, 2022 -

Alderman's Toyota responded

Gilbert, thank you for taking the time to review us! We are so glad to hear that Lisa delivered a successful service experience. Drive safely, and we hope to see you back again at Alderman’s Toyota!

June 27, 2022

Terrible service had undercoating went bad overspray on windows all over car needs to go back,being inconvenienced again. More

by thomasmhogan
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nathan
Jun 28, 2022 -

Alderman's Toyota responded

Thomas, I am sorry to read this feedback. We strive to deliver seamless and professional service, and it is disappointing that this was not better reflected in your time working with us. I apologize for the inconvenience with regard to your vehicle and would appreciate the chance to speak with you to see what more I can do to help fix things. If you are willing to discuss this further, please feel free to reach out. Best, Todd Christian - Service Manager - 802-776-6000 (ext. 2129)

June 16, 2022

Through and quick as always, the carwash is the best, everything was explained in detail More

by lorvis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zeb Washburn
Jun 17, 2022 -

Alderman's Toyota responded

Thank you for your continued business and your confidence in our work! We are happy to have you as an Alderman’s Toyota customer and we look forward to seeing you next time.

June 15, 2022

Great service, my appointment was booked in a timely manner. Friendly service writer. Would highly recommend. More

by Joanneln
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa
Jun 15, 2022 -

Alderman's Toyota responded

We truly appreciate your recommendation. Thank you so much for visiting us at Alderman’s Toyota and taking time to post a review!

June 15, 2022

Straight forward, clear communication professional service advisors and amazing techs. Only Toyota dealer I trust. More

by carolbeale1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Christian
Jun 16, 2022 -

Alderman's Toyota responded

We are so grateful to have earned your trust and loyal business! Thank you from all of us at Alderman’s Toyota and safe travels until we see you next time.

June 13, 2022

Roseanne was very pleasant and helpful! The service was speedy! One of the best dealership experience I have had! More

by beccahays
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roseanne
Jun 14, 2022 -

Alderman's Toyota responded

Thanks so much for this outstanding review! We are so delighted that we could provide a great experience here at Alderman’s Toyota. We will be sure to pass your kind words along to Rosanne and our team.

June 08, 2022

Great customer service. On time and very thorough. Comfortable waiting area with helpful amenities and wifi More

by piedmontpond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dont remember
Jun 09, 2022 -

Alderman's Toyota responded

Thank you for the review and feedback about our team! We appreciate it here at Alderman’s Toyota! See you again next time.

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