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Alderman's Toyota - Service Center

Rutland, VT

4.8
245 Reviews

245 Reviews of Alderman's Toyota - Service Center

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May 05, 2021

Roseanne is the best! Always greats you with a smiling face and goes above and beyond to ensure that the customers are treated like family More

by Hilldc929
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roseanne
May 05, 2021 -

Alderman's Toyota responded

Thank you for the kind words! We're glad to hear you had a positive experience at Alderman’s Toyota - it's what we aim for. Drive safe and see you next time!

May 04, 2021

Fast, friendly service, and comfortable waiting area. Highly recommended. Coupon for the car wash was a nice touch. Will be booking my next service with them for sure. More

by Alexandra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth
May 04, 2021 -

Alderman's Toyota responded

Hi Alexandra - It was our pleasure to assist you and it means a lot to hear that you are a happy customer! Thank you for choosing Alderman’s Toyota for your service needs. We hope to see you again!

April 30, 2021

So positive ! A great way to spend a rainy day! Thank you ! They took the truck right away! Set up the next appointment ! A carwash too. And rental for next time. Noticed we were in line for an undercoa More

by cathy_christensen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa and Mr Christian
May 03, 2021 -

Alderman's Toyota responded

Cathy, thank you for the review! It was our pleasure to assist you here at Alderman’s Toyota, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!

April 15, 2021

As always...perfect. People and mechanical service. This has been the case for over 20 years of service. The sales department is also perfect. In this instance no change is great. More

by m2vt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd, Beth
Apr 15, 2021 -

Alderman's Toyota responded

We are so grateful for your years of loyal business and your kind review! Thank you for trusting our team to get the job done right. We look forward to welcoming you back to Alderman’s Toyota for a long time to come!

April 15, 2021

Beth was excellent!!! I had called to see if I could add my state inspection on to this service appointment I was told they were too busy. After dropping off my car Beth called said she noticed my inspectio More

by Mary M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth
Apr 15, 2021 -

Alderman's Toyota responded

Mary - Thank you for taking the time to review us! We are very proud of our team and happy to hear that you are so confident in Beth to get the job done. Drive safely, and we will be sure to let her know how much you appreciate her help! - The Alderman’s Toyota team

April 14, 2021

Pleasant & quick wait in a clean environment. Highly recommended as always in any of my previous dealings! When I get around to getting a new vehicle, I will definitely go to Alderman’s. More

by jneubauer001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Penelope
Apr 15, 2021 -

Alderman's Toyota responded

Thank you for trusting Alderman’s Toyota. We're glad to hear that our team took care of you and we look forward to working with you next time!

April 08, 2021

The service department did a wonderful job communicating with me as well as my son.I would definitely recommend Aldermans and I would also come back should I need service again. More

by smw1216
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth
Apr 08, 2021 -

Alderman's Toyota responded

It was our pleasure to work with you and your son! Thank you for your business and your great review of Alderman’s Toyota. See you next time!

April 07, 2021

Fit me in for a battery diagnostic at the last minute. The new young lady service writer, Cheyanne, was fantastic. I appreciated their efforts to be accommodating. More

by bill_the_cat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cheyanne
Apr 08, 2021 -

Alderman's Toyota responded

Thank you so much for reviewing Alderman’s Toyota! We are so glad to hear that Cheyanne could assist you during your recent visit and appreciate your kind words. Hope to see you down the road!

March 17, 2021

Pleasant forks, human scale. Easy to access. Pleasant, accessible waiting area. The bathroom facilities were clean and inviting. I especially like the small town feel More

by Gvince
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roxanne, Cheyenne, Neil
Mar 18, 2021 -

Alderman's Toyota responded

This review is music to our ears! Thank you for giving Alderman’s Toyota your business, it was our pleasure to work with you. Have a wonderful day!

March 05, 2021

Normally have no complaints, but today waited 1hr 20 min for a tire plug. On a 3 week old tire. Tiny stone made a hole. More

by maf1956
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know
Mar 05, 2021 -

Alderman's Toyota responded

Thank you for this feedback. I am sorry to hear that your visit took longer than we had anticipated, as we strive to deliver an efficient service experience. It is never our intention to inconvenience our guests, and I assure you that we will use this feedback to improve our practices in the future. Drive safely, and if there is anything more we can do to assist you, please do not hesitate to reach out! - The Alderman’s Toyota team

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