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Alderman's Toyota - Service Center

Rutland, VT

4.8
252 Reviews

252 Reviews of Alderman's Toyota - Service Center

Sort by
June 29, 2022

Lisa was terrific met me once I drove in and was friendly and efficient and has a nice personality She is very customer oriented Watching her with another customer showed how patient she is More

by gilbert
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa
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Jun 30, 2022 -

Alderman's Toyota responded

Gilbert, thank you for taking the time to review us! We are so glad to hear that Lisa delivered a successful service experience. Drive safely, and we hope to see you back again at Alderman’s Toyota!

June 27, 2022

Terrible service had undercoating went bad overspray on windows all over car needs to go back,being inconvenienced again. More

by thomasmhogan
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nathan
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Jun 28, 2022 -

Alderman's Toyota responded

Thomas, I am sorry to read this feedback. We strive to deliver seamless and professional service, and it is disappointing that this was not better reflected in your time working with us. I apologize for the inconvenience with regard to your vehicle and would appreciate the chance to speak with you to see what more I can do to help fix things. If you are willing to discuss this further, please feel free to reach out. Best, Todd Christian - Service Manager - 802-776-6000 (ext. 2129)

June 16, 2022

Through and quick as always, the carwash is the best, everything was explained in detail More

by lorvis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zeb Washburn
Report | Print
Jun 17, 2022 -

Alderman's Toyota responded

Thank you for your continued business and your confidence in our work! We are happy to have you as an Alderman’s Toyota customer and we look forward to seeing you next time.

June 15, 2022

Straight forward, clear communication professional service advisors and amazing techs. Only Toyota dealer I trust. More

by carolbeale1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Christian
Report | Print
Jun 16, 2022 -

Alderman's Toyota responded

We are so grateful to have earned your trust and loyal business! Thank you from all of us at Alderman’s Toyota and safe travels until we see you next time.

June 15, 2022

Great service, my appointment was booked in a timely manner. Friendly service writer. Would highly recommend. More

by Joanneln
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa
Report | Print
Jun 15, 2022 -

Alderman's Toyota responded

We truly appreciate your recommendation. Thank you so much for visiting us at Alderman’s Toyota and taking time to post a review!

June 13, 2022

Roseanne was very pleasant and helpful! The service was speedy! One of the best dealership experience I have had! More

by beccahays
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roseanne
Report | Print
Jun 14, 2022 -

Alderman's Toyota responded

Thanks so much for this outstanding review! We are so delighted that we could provide a great experience here at Alderman’s Toyota. We will be sure to pass your kind words along to Rosanne and our team.

June 08, 2022

Great customer service. On time and very thorough. Comfortable waiting area with helpful amenities and wifi More

by piedmontpond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dont remember
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Jun 09, 2022 -

Alderman's Toyota responded

Thank you for the review and feedback about our team! We appreciate it here at Alderman’s Toyota! See you again next time.

June 06, 2022

Fast and friendly as always, I was able to get in without a scheduled appointment for a quick and efficient oil change. More

by mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa and Todd
Report | Print
Jun 06, 2022 -

Alderman's Toyota responded

Thanks, Mike! We're glad that Alderman’s Toyota serviced a quick oil change that met your expectations. We're always delighted to serve a valued customer!

May 27, 2022

Everyone is so nice! Customer service is the best around!! Quick service. Great communication. Thank you!! More

by cammcginnis1221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott L. Lisa H. I think.
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May 27, 2022 -

Alderman's Toyota responded

It means a lot to hear that our customer service stands out to you. Thank you for choosing Alderman’s Toyota for your auto needs!

May 24, 2022

ALDERMAN’s has been our go-to car dealership for over 20 years. We’ve purchased 3 new vehicles during that time. Not once have we ever come away upset or disappointed in either the service on our cars More

by Larry.D.Elliott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roseanne, Zeb, Andrew
Report | Print
May 24, 2022 -

Alderman's Toyota responded

Larry - We can't thank you enough for your 20 years of business - wow! It means a lot that you've received consistently excellent service from our team, and we appreciate you trusting us with your auto service needs. Safe travels from all of us at Alderman’s Toyota!

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