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Alderman's Toyota
Rutland, VT
349 Reviews
Alderman's Toyota located in Rutland is proud to be one of the premier dealerships in Vermont. From the moment you walk into our service department, you'll see that our commitment to Customer Service is second to none. We strive to make every visit to Alderman's Toyota an excellent one - for the life of your vehicle, whether for sales, finance, service, parts, or a visit to our brand-new, state of the art car wash.
We are proud to serve customers in Rutland, Killington, Manchester, Middlebury, White River Junction, & Woodstock, VT as well as Whitehall, NY. We are also conveniently located right down the street from the junction of Route 4 & Route 7!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 349 reviews
February 27, 2020
I arrived early for an oil change and the service people were very accommodating- completing the work even before my appointment was to start. I was also informed of maintenance plans, but was not pressur were very accommodating- completing the work even before my appointment was to start. I was also informed of maintenance plans, but was not pressured into buying any. Excellent service overall! More
by dhaz973
Employees Worked With
Roseanne Merril
February 25, 2020
We have purchased at least a dozen vehicles from Alderman's over the years. They have always treated us in a professional manner and given us great deals. We will continue to recommend the deale Alderman's over the years. They have always treated us in a professional manner and given us great deals. We will continue to recommend the dealership to others. More
by Brett.patterson
Employees Worked With
Tom Kingsley, Joe Phillips, Mitzi Newton
February 24, 2020
Lease renewal went well. Craig explained the in’s & out’s! When to & not to use certain automotive buttons. Number 3 lease with Alderman’s Toyota. Am a happy camper!! out’s! When to & not to use certain automotive buttons. Number 3 lease with Alderman’s Toyota. Am a happy camper!! More
by aworcester
Employees Worked With
Craig Williams
February 19, 2020
The absolute best Toyota dealer in New England. Quality knowledgeable people, and their main concern is to help people. I would recommend anyone to come into the dealership whether it be to get a new car, knowledgeable people, and their main concern is to help people. I would recommend anyone to come into the dealership whether it be to get a new car, or have their vehicle serviced. Quality all the way around! -Don More
by Don
Employees Worked With
Dillon, Joe, Carol, Tom
February 18, 2020
Great friendly service . Dealership was super clean and upbeat . Left the Jeep family for a beautiful 2020 4 Runner . Sales staff was great and friendly to deal with one on one and very knowledgeable of upbeat . Left the Jeep family for a beautiful 2020 4 Runner . Sales staff was great and friendly to deal with one on one and very knowledgeable of the ins and outs of the 4 Runner More
by 2020 4Runner
Employees Worked With
Jeff Parfitt
February 14, 2020
My wife and I each purchased a vehicle from Carol and Joe, and honestly, it was simply the best car buying experience we’ve ever had! We got exactly what we wanted without any pressure at all. Carol ma Joe, and honestly, it was simply the best car buying experience we’ve ever had! We got exactly what we wanted without any pressure at all. Carol made it so seamlessly easy from start to finish that it’s hard to justify buying anywhere else. Great personality, friendly and speaks to you as if you were family. Thanks to both of you for service above and beyond our expectations! More
by JF
Employees Worked With
Joe Phillips, Carol Kubler
January 30, 2020
Just bought a Tundra from Alderman’s Toyota after having a Tacoma for six years which I also purchased from Alderman’s. Toyota is a great brand and these guys really know the ins and outs of what they sell. a Tacoma for six years which I also purchased from Alderman’s. Toyota is a great brand and these guys really know the ins and outs of what they sell. Overall buying experience was great. No hassle and the deal was done before I knew it. If you’re looking for a Toyota, Alderman’s Toyota is the place to go. More
by Mrmojorisin70
Employees Worked With
Jeff Parfitt, Carol Kubler
January 28, 2020
Have been a customer of Aldermans for several years. Have always found all staff courteous and eager to please. We have purchased 5 vehicles used and new and have been very pleased! always found all staff courteous and eager to please. We have purchased 5 vehicles used and new and have been very pleased! More
by laytonjlaytonb
Employees Worked With
Carol Kubler, Tom Kingsley, Joe Phillips, Jeff Parfitt
November 28, 2019
Aldermans did a screwed up transmission repair on my 6 speed Tacoma and basically blew me off when i brought it back. I ender up havoc to go to the Transmission repair guy by the Howe center to have it d speed Tacoma and basically blew me off when i brought it back. I ender up havoc to go to the Transmission repair guy by the Howe center to have it done right. Aldermans's creates more and expensive pronlems that they then weasel out of. I'll walk before I set foot on their crappy dealership again. More
by richardfbergen
Employees Worked With
Aldermans's sucks
September 02, 2019
Go Somewhere Else We had a really great experience with our saleswoman, Reilly Granger - but once we got into the financials great turned to horrible very quickly. Ther We had a really great experience with our saleswoman, Reilly Granger - but once we got into the financials great turned to horrible very quickly. There was nothing short of clear and apparent discrimination. I honestly, have never been so offended and outwardly belittled by a business before going here. We walked in with all payment financials in order from one of the largest federal banks nationwide to purchase the $40K 4Runner we chose and the sales manager refused to close on the sales paperwork because he had to “verify our financial status.” He plainly expressed this repeatedly. We are both retired, combat veterans and current federal government employees, but we couldn’t even buy a car in the town we live in because of whatever preconceived idea this person had. Another financial member, Craig, and Reilly gave great service and great effort to close this sale and were excellent to work with, but after our bank even called to speak with the person who was denying us, he wouldn’t even talk to the bank. Just disgusting. Long story short, we had two vehicles to purchase, both purchase intents were made clear; which we were not able to do. We did end the day wonderfully by driving to Heritage Toyota in Burlington and purchasing a 4Runner SR5 Premium. We have an appointment to return to Heritage and purchase the second. Basically this “person” created the situation that forced Reilly and the dealership to lose out on an $80K+ transaction between the two vehicles we have purchased and will be purchasing. Thank you Reilly-you were really great to work with, I am very sorry we were shamed into leaving, I would have liked to give you our business, but not to a company who allows their customers to be treated so poorly. Best wishes for your future. More
by 411119
Employees Worked With
Reilly Granger (salesperson), Craig(finance), Jeff (salesperson), Tom Kingsley (sales manager)
