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Alderman's Toyota

Rutland, VT

4.8
350 Reviews
Alderman's Toyota located in Rutland is proud to be one of the premier dealerships in Vermont. From the moment you walk into our service department, you'll see that our commitment to Customer Service is second to none. We strive to make every visit to Alderman's Toyota an excellent one - for the life of your vehicle, whether for sales, finance, service, parts, or a visit to our brand-new, state of the art car ...
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33 Seward Rd

Rutland, VT

05701

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Showing 350 reviews

October 28, 2020

We have used this dealership since 2002...have bought / leased 9 vehicles.....excellent sales and service...wonderful and pleasant employees...we will keep going back More

by framery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Kingsley, Carol Kubler, Roseanne Merrill
Oct 28, 2020 -

Alderman's Toyota responded

We appreciate your loyalty to Alderman’s Toyota over the last 18 years! We are proud to have earned your business are wishing you safe travels in your new vehicle. Congratulations, and we are looking forward to working with you again down the road!

October 28, 2020

I was coming in for a fuel pump replacement due to a recall. I was confused on where to go at first, but the person was incredibly helpful and put my anxiety at ease. My car was fixed without any proble More

by Kaili O
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Harrington
Oct 28, 2020 -

Alderman's Toyota responded

Kaili, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Alderman’s Toyota, and if you ever need anything else, don't hesitate to come back and see us again!

October 22, 2020

This is the fourth vehicle I have leased or purchased from Aldermans Toyota and it is always a pleasant experience. I drive an hour and a half to do business with them rather than the dealership that is More

by Alec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom, Craig
Oct 22, 2020 -

Alderman's Toyota responded

Thank you, Alec, for leaving Alderman’s Toyota a 5-star review! We're thrilled to hear that our team always makes your drives to us worthwhile by providing great service. It is a privilege to have earned your business and we look forward to seeing you next time!

October 14, 2020

Everything was good, except after a tire rotation and tire air pressure check, we got about 12 miles down the road and our low tire pressure warning light came on! Inadequate checks? Not enough air? More

by Kmpingree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Harrington and Nick Duprey
Oct 14, 2020 -

Alderman's Toyota responded

Thank you for trusting us with your vehicle. I'm sorry to hear that this light came on and I can understand your concern. We would be happy to look into this for you, so please give me a call at your convenience. Todd Christian - Service Manager - 802-776-6000 (ext. 2129)

October 12, 2020

Overall service was good. However when we were told of the problem and how it was fixed, the individual who took care of checking us in/out talked to us in a manner that was a bit disrespectful. Additiona More

by Mariana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
Oct 13, 2020 -

Alderman's Toyota responded

Mariana - We strive for friendly and thorough service here, and I would like to speak with you directly about what happened during your visit to ensure that we are living up to our values. I've tried to reach you but was unable to get in touch. Would you consider giving me a call? Thank you, Todd Christian - Service Manager - 802-776-6000 (ext. 2129)

More
October 12, 2020

Each time I go to Alderman’s Toyota I have the same experience. People are pleasant and efficient. The place is spotless. Now with the Covid, the seating was spread out and people were masked —someth More

by gormankw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Did not catch names
Oct 13, 2020 -

Alderman's Toyota responded

Thank you for posting about your recent visit to Alderman’s Toyota. I am glad to hear that our team consistently provides you with great service! Additionally, customer safety remains our priority and we are pleased to see that you were comfortable in our business. We look forward to taking care of you next time.

October 10, 2020

After working with multiple Toyota dealers in Vermont and New Hampshire, I can say without hesitation Aldermans provided the most professional, highest quality of service of any of the other dealers we inter More

by Kristen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dillon and Neil
Oct 12, 2020 -

Alderman's Toyota responded

Kristen - It means the world to hear that our service stood out to you! Thank you so much for sharing such fantastic feedback about our Alderman’s Toyota team. We are very grateful to have you as a customer and hope that you've been enjoying your new vehicle. See you down the road!

September 29, 2020

Have always been treated fairly- they have always been upfront with all charges and accepted coupons and do all checks needed based on mileage- done More

by Msjmarty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harrington
Sep 29, 2020 -

Alderman's Toyota responded

Thank you for trusting Alderman’s Toyota with your vehicle. I am pleased to hear that our team always takes care of you!

September 23, 2020

Everyone was friendly and easy to work with. They found the issue with my car and repaired it and got it up and running in no time. More

by rtrvermont
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Carlson- service advisor. Timothy Robinson- tech.
Sep 24, 2020 -

Alderman's Toyota responded

Thank you for taking the time to leave us a review! It was our pleasure to work with you here at Alderman’s Toyota, and if you ever need anything else, don't hesitate to come back and see us again!

September 23, 2020

Everyone in service was very accommodating! I spoke with the mechanic and he was very informative! I felt very comfortable with the service writer! I’ve never been in such a clean building👍😊 More

by franzonibill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony, Lisa,Mike the mechanic!
Sep 24, 2020 -

Alderman's Toyota responded

We're so glad we could make your service visit enjoyable, Bill! It's fantastic to hear how well our whole team took care of you and your vehicle. Thank you for trusting Alderman’s Toyota with your repair and maintenance needs!

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