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Alderman's Toyota

Rutland, VT

Overview
Employees
Reviews
Vehicles
4.8
350 Reviews
Alderman's Toyota located in Rutland is proud to be one of the premier dealerships in Vermont. From the moment you walk into our service department, you'll see that our commitment to Customer Service is second to none. We strive to make every visit to Alderman's Toyota an excellent one - for the life of your vehicle, whether for sales, finance, service, parts, or a visit to our brand-new, state of the art car wash. We are proud to serve customers in Rutland, Killington, Manchester, Middlebury, White River Junction, & Woodstock, VT as well as Whitehall, NY. We are also conveniently located right down the street from the junction of Route 4 & Route 7!
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33 Seward Rd

Rutland, VT

05701

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Showing 350 reviews

April 18, 2022

Excellent experience as usual! Work done in a timely manner. Pleasant staff to deal with. More

by Auntie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service staff
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Apr 18, 2022 -

Alderman's Toyota responded

Thank you for the great review! We're glad to see that you had a nice visit to Alderman’s Toyota! See you again next time!

April 07, 2022

Roseanne was pleasant courteous and happy. The team did a great job of communicating with me. A friendly engagement. More

by THEBIZ01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roseanne. Tom Kingsley GM parts clerk
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Apr 07, 2022 -

Alderman's Toyota responded

Thank you for giving Roseanne a shoutout! We agree, she is an awesome team member and always goes above and beyond for our customers. Take care! - Alderman’s Toyota

April 01, 2022

My visit was very friendly and efficient; as always. The took care of all of my needs. More

by veazie4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zeb, Nate
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Apr 01, 2022 -

Alderman's Toyota responded

Thank you for the glowing review! We are so glad to hear that you had a successful service experience working with Alderman’s Toyota team. Drive safely, and we hope to see you back again down the road!

March 31, 2022

Very friendly , polite, respectful and accommodating. Comfortable waiting space. Great service and service area easy to navigate! More

by gcolbyw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zeb, Mitzy
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Mar 31, 2022 -

Alderman's Toyota responded

We appreciate the fantastic review of Alderman’s Toyota! Thanks for taking the time to share with us. Until next time!

March 29, 2022

Aldermen’s does not stand behind their products. What ever problem arises, it’s all on the customer. Both new and used vehicles have had major issues in my experience. I was told recall would take 6 More

by Harris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Did not get a name.
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Mar 29, 2022 -

Alderman's Toyota responded

Harris - It's concerning to read this feedback, and I am very sorry you've been experiencing issues with your vehicles. I can assure you customer satisfaction is our priority, and we work hard to provide excellent service. After looking up your records, we can determine that your service appointment for your 2017 Tacoma was for a frame spray on your truck. Some of the models for that year already came with a frame spray prior to shipment, and your vehicle was one of those. All we needed to do was to seal the plugs on your vehicle. Your vehicle did not need a whole frame spray. Your concerns are important to us, and I think it would be best if we spoke directly to see what we can do to improve for you moving forward and regain your confidence. Please give me a call when you can. Thank you, Todd Christian - Service Manager - 802-776-6000 (ext. 2129)

March 26, 2022

My Truck came in earlier then was predicted. My salesman was stellar. Financing was smooth. Truck is beautiful. More

by debbi601
Recommend Dealer
Yes
Employees Worked With
Neil Carlson
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Mar 26, 2022 -

Alderman's Toyota responded

Meeting and exceeding your expectations is always our goal, Debbi! Thank you for sharing how satisfied you are with your Alderman’s Toyota experience and congratulations on your new truck!

March 23, 2022

Great service department. Reasonably priced always completes the work as described over the phone. Free car wash is a nice touch. More

by jstoy215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service department
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Mar 23, 2022 -

Alderman's Toyota responded

We are so happy to see your review! Nothing makes our day more than positive feedback about our great staff so we will certainly let everyone know they were a big help during your service visit. Thanks! - Alderman’s Toyota

February 24, 2022

We have had excellent service from the sales and service departments for the past yesr of Toyota ownership. Thank you More

by rnchanson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose
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Feb 24, 2022 -

Alderman's Toyota responded

Thank you for the great review! We are so glad to hear that you had such a successful experience working with the Alderman’s Toyota team. Drive safely, and we hope to see you back again down the road!

February 18, 2022

Service advisers were great. Friendly and informative. And the service manager was overseeing the whole process. Great job. More

by greatservice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dont know
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Feb 21, 2022 -

Alderman's Toyota responded

It is gratifying to hear that our team delivered a five-star experience for you! Thank you for choosing Alderman’s Toyota and for sharing your feedback. Drive safely until we see you again!

January 31, 2022

The service department was friendly and efficient. I was in and out for my service within the hour. I have been going here for many years and have had several vehicles taken care of here More

by gebaude7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Merrill
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