Alderman's Chevrolet Inc
Rutland, VT
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Chris from service has been up front, honest, well mannered My 2012 chevy equinox had blown a #1 piston and the man chris has been great. I have had some problems with my warranty company and hes gone above and My 2012 chevy equinox had blown a #1 piston and the man chris has been great. I have had some problems with my warranty company and hes gone above and beyond. I will defently be keeping him in my car life lol. More
Aldermans is ALWAYS helpful The staff at Aldermans is ALWAYS responsive to my automotive needs. They are professional, courteous and prompt. They keep you informed about ALL as The staff at Aldermans is ALWAYS responsive to my automotive needs. They are professional, courteous and prompt. They keep you informed about ALL aspects of auto ownership. More
Tire has leak I really am thankful that all the Aldermans Chevrolet GMC it’s close to me and with service my vehicle. Craig always goes above and beyond. I believ I really am thankful that all the Aldermans Chevrolet GMC it’s close to me and with service my vehicle. Craig always goes above and beyond. I believe we worked with Jeremy yesterday as Craig was so busy . We had purchased a new truck for my husband in 2012 and then we never have been able to get good service in purchasing a vehicle when we tried to purchase my GMC terrain there was a young girl that was working with us that was wonderful and my husband kept telling her we wanted a Denali for his wife . Her supervisor cutting the deal was RUDE We kept getting told that you did not have a Denali and then we would not be able to afford it because they really wanted us to take the black GMC terrain that was out front Of your business so we went to Springfield GMC and that just exactly what we wanted I don’t do well when someone tells me that I can’t afford something. I think something needs to change because I’m with every vehicle on the 30th Rutland had Springfield GMC on the back of it More
Oil change and tire rotation My experience with the Alderman’s service department was great as always. Courteous and knowledgeable. The shuttle service is also great - enables me My experience with the Alderman’s service department was great as always. Courteous and knowledgeable. The shuttle service is also great - enables me to get something done instead of setting in a waiting room. More
Service I had the pleasure of working with Jamie Smith. He made sure me car was done in a timely manner. He is very professional and prompt. I had the pleasure of working with Jamie Smith. He made sure me car was done in a timely manner. He is very professional and prompt. More
Excellent and only Proficient at same time! Sales was amazing. Chris Doyle and Dave Macro outstanding! Only issue was when you have a 4:15 pick up vehicle appointment and you sit at dealership w Sales was amazing. Chris Doyle and Dave Macro outstanding! Only issue was when you have a 4:15 pick up vehicle appointment and you sit at dealership waiting for over 2 hours for the financing department to finish up with other customers, not the best feeling! Hence getting home after 7:30 from a 4:15 appointment. That's the only issue from receiving 5 stars. Time Management needs to be in sync with all players. I hold scheduled meetings everyday with my students parents and know their time is limited for legal paperwork. If I schedule a 10:00 -11:15 ,I have reports and signature papers ready and keep every player on task for designated time. I know closing a deal is different but time management the same! More
Very quick service I went in for a underbody rust prevention application. In at 8:30am and picked up same day at 5:00pm! And it was raining. I went in for a underbody rust prevention application. In at 8:30am and picked up same day at 5:00pm! And it was raining. More
Fast, efficient and affordable! Went in for an oil change and tire rotation. Jamie was very friendly and checked me in immediately. Then arranged for a shuttle car driver to drop me Went in for an oil change and tire rotation. Jamie was very friendly and checked me in immediately. Then arranged for a shuttle car driver to drop me off near the hospital for a doctors appointment. Afterwards another shuttle brought me back. My truck was all ready and I got a free car wash. Very efficient. More
Service Advisor Craig Mullen does a great job . Get's me to work on time and drops off my car when done. What more can I ask for. Craig Mullen does a great job . Get's me to work on time and drops off my car when done. What more can I ask for. More
Sales excellent - However...financing - not so much I was told I would get the best interest rate available!!!! Not so! My husband and I are 800+ borers! I made 1 call to the Credit Union and got a muc I was told I would get the best interest rate available!!!! Not so! My husband and I are 800+ borers! I made 1 call to the Credit Union and got a much better rate! Now I have to go thru the hassle of changing financial institutions!! More