Alderman's Chevrolet Inc
Rutland, VT
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Recall service—set up appointment 3-4 days out. Arrived at appointed time. After 45 minutes I was told they don’t have the parts needed to make the repair. 1 hour drive each way to no avail. Could they not at appointed time. After 45 minutes I was told they don’t have the parts needed to make the repair. 1 hour drive each way to no avail. Could they not have confirmed the availability of parts before scheduling the appointment? More
I originally wrote a good review about the service department unclogging the drain tubes on my 2007 H3 Hummer. After a big rain storm last night I came out of my work got into my hummer the floors wer department unclogging the drain tubes on my 2007 H3 Hummer. After a big rain storm last night I came out of my work got into my hummer the floors were wet and have 2 inches of water on the floor. The water was leaking through the sunroof controls. I had water in my cup holders and on my seats which are leather the amount of water damage was amazing. The drain tubes were not unclogged and not checked. When I called to complain I was given another appointment on Monday have no place to park my vehicle to to keep it out of the rain. I hAve had to cover the roof with a tarp. I have had to keep the heat and hummer running to get all the wet out of the vehicle. I would like the people at Alderman’s to leave there windows down in their car the next time it rains and drive home with all that water in their vehicle than maybe they would I stand my frustration and how upset I am. I can not believe they could not get me in for service the same day. They get one more chance to get this right. I am VERY!!!!! Disappointed with the service I have received. I would give them a negative star if I could. More
Sarah at the service department is exceptional. Provides a personal experience every time. She remembers me by name and answers any questions about my Acadia. a personal experience every time. She remembers me by name and answers any questions about my Acadia. More
Walt Manney and the rest of the Crew at Alderman's did a great job taking care of business. Walt and Alderman's went above and beyond the call of duty! great job taking care of business. Walt and Alderman's went above and beyond the call of duty! More
Overall a good experience for my service visit.The Overall a good experience for my service visit. The technician was professional and kept me informed of my car’s progress and they sent me an inspect Overall a good experience for my service visit. The technician was professional and kept me informed of my car’s progress and they sent me an inspection video by text message as well. More
Can’t thank you enough for taking care of me & my Cadillac that had an engine/transmission light go on! Craig was awesome to work with & helped solve the problem so my car didn’t have to be towed out Cadillac that had an engine/transmission light go on! Craig was awesome to work with & helped solve the problem so my car didn’t have to be towed out of town for service. More
Bought a new truck and it was a pleasant experience from beginning to end. I recommend this dealership to ANYONE in the market for a new or used vehicle! beginning to end. I recommend this dealership to ANYONE in the market for a new or used vehicle! More
My husband and I had a great experience purchasing a car from Alderman's. We appreciated the great service we received in our car buying experience. We would definitely go there again for our next vehicle. from Alderman's. We appreciated the great service we received in our car buying experience. We would definitely go there again for our next vehicle. Thank you to everyone who assisted us, especially Chris! More
As usual, Alderman's did a great job on our annual service appointment. Craig and his team were efficient and punctual. They had us in and out in no time. Oil was changed and tires were rotated. Even service appointment. Craig and his team were efficient and punctual. They had us in and out in no time. Oil was changed and tires were rotated. Even got to watch a video taken by technician as he checked over the car, after which we were given a complimentary free car wash to make our Buick beautiful again. More
1. Alderman’s has the best Service and Sales Department of any Dealerships in all of New England. 2. All of my family’s vehicles are serviced only at Alderman’s. 3. My most recent service, (Jan 24, 2020) of any Dealerships in all of New England. 2. All of my family’s vehicles are serviced only at Alderman’s. 3. My most recent service, (Jan 24, 2020), I worke with the following Alderman’s Service Personnel: (a) Craig Mullen, (b) Sara Kapusts, and (c) Mark Savory, each having a specialized role in Alderman’s Service Department. Each, great to work, each, extremely helpful, and each, highly knowledgeable. More